We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Provides dedicated claims service and builds enduring relationships with assigned accounts. Manages and/or is responsible for the implementation of, and compliance with surety claims procedures. Handles the most complex Core Contract surety claims matters that require a high level of expertise. Directs the claims and recovery efforts, both directly and through the assignment to outside consultants, accountants, financial advisors, construction engineers and legal counsel. Claim duties include: (a) investigating defaults and making recommendations in determining which strategy would be appropriate for Surety to implement (b) setting accurate reserves and recommending adjustments as warranted (c) implementing the default strategies (d) investigating difficult claim issues, including bid protests, payment surety claims, defective specifications, contract modifications, terminations, liens and fraud questions and (e) analyzing recovery prospects from indemnitors, principals, owners and third parties and then recommends and implements appropriate action and then pursues vigorously until close out. Develops individual performance objectives and development plans and insures alignment with business objectives. Interacts and collaborates with all of Surety Senior Management to ensure expedient and efficient resolution of all procedural issues with in the region. Performs legal review as needed. Responsible for analyzing, recommending and implementing appropriate causes of action against indemnitors, principals, owners and third parties. Communicates regularly with underwriters on case status or transactional matters. Prepares and delivers presentations/training sessions to Surety and external industry audiences with respect to preventative law and claim issues, stays abreast of developments in the law which impact surety cases. Manages outside counsel, outside accountants and other outside consultants. Represents Surety in surety industry affairs/associations including legal, claims and industry associations. The selected candidate must live within 50 miles of a Surety Office and have the ability to work a hybrid schedule of two days/week in the office. This policy is subject to change. Completion of Law School and an active bar membership in at least one jurisdiction required A minimum of 5 years of claims experience or equivalent surety claims experience expected (usually greater than 10 years) in managing complex surety claims preferred Exercises a high level of autonomy in handling, managing and reviewing assigned cases and transactional requests Must be knowledgeable of private, state, and federal laws that are applicable to surety claims and transactional matters A full working knowledge of surety claims operations and procedures as well as the ability to communicate effectively is required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517128023", "isPrivate": false, "latlongs": "47.6061389,-122.3328481"}, {"id": 618517148563, "name": "Claims Specialist - Bodily Injury Adjuster", "posting_name": "Claims Specialist - Bodily Injury Adjuster", "location": "Suwanee, Georgia, United States", "locations": ["Suwanee, Georgia, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778601960, "t_create": 1778246640, "ats_job_id": "75976", "display_job_id": "2026-75976", "type": "ATS", "id_locale": "2026-75976-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Experience in handling Bodily Injury Claims is required. Experience in handling litigated claims is preferred but not required. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517148563", "isPrivate": false, "latlongs": "34.0514898,-84.0712997"}, {"id": 618517152061, "name": "Sales Representative, Inbound Remote", "posting_name": "Sales Representative, Inbound Remote", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Dallas, Texas, United States", "Houston, Texas, United States", "San Antonio, Texas, United States", "Frisco, Texas, United States", "McKinney, Texas, United States", "Austin, Texas, United States", "Amarillo, Texas, United States", "El Paso, Texas, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1778266320, "t_create": 1778266320, "ats_job_id": "75982", "display_job_id": "2026-75982", "type": "ATS", "id_locale": "2026-75982-en", "job_description": "Apply Today - Training Classes Begin June and July 2026! A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty Insurance License. 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A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty Insurance License. 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A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517152167", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618517189667, "name": "Bilingual Commercial Inside Sales Representative Hybrid", "posting_name": "Bilingual Commercial Inside Sales Representative Hybrid", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Liberty Lake, Washington, United States", "Spokane, Washington, United States", "Idaho Falls, Idaho, United States", "Post Falls, Idaho, United States", "Coeur D Alene, Idaho, United States", "Dallas, Texas, United States", "McKinney, Texas, United States", "Richardson, Texas, United States", "Frisco, Texas, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1778858460, "t_create": 1778594880, "ats_job_id": "76036", "display_job_id": "2026-76036", "type": "ATS", "id_locale": "2026-76036-en", "job_description": "Description Are you Bilingual, English and Spanish, sales or customer service professional looking to grow your career with a Fortune 100 company and unlimited earning potential? Liberty Mutual is hiring Bilingual Commercial Inside Sales Representatives in your area! No insurance experience needed! Enjoy a flexible hybrid schedule that lets you balance working from our vibrant offices with the convenience of remote work. This role offers a dynamic, fast-paced sales environment where your hard work pays off with uncapped commission potential, ongoing training, and career growth opportunities. Join us and turn your ambition into rewarding results! Job Description: As a Commercial Inside Sales Representative at Liberty Mutual, you'll be the first point of contact for inbound calls from both new and existing customers and agents seeking commercial insurance solutions. This role is ideal for those passionate about sales and dedicated to delivering exceptional service. You'll gather key information during each call to craft tailored insurance proposals that meet the unique needs of every client. This role involves spending a significant portion of the day on the phone, managing high call volumes while efficiently balancing multiple tasks in a fast-paced environment. We are seeking tech-savvy, self-motivated representatives who can thrive in this dynamic setting and effectively manage their workload. Qualified applicants will reside within 50 miles of our Plano, TX or Liberty Lake, WA office. Compensation: $58,000 - $65,000 expected first year total compensation. $45,000 base salary + uncapped monthly sales incentive. Comprehensive benefits from Day 1, including health and dental insurance, 401K, paid time off, and flexible work arrangements to help you keep balance in your personal and professional life. Hybrid Schedule: The business operates 6 days a week, with shifts assigned between 7:00 AM-5:00 PM. Qualified candidates are available to work within these operating hours. Qualified candidates will also be available to work three days per week, Tuesday, Wednesday, and Thursday in office. The other two days you may work from home or in the office. Training Schedule: Unlicensed training begins June 29, 2026 & licensed training begins July 13,2026. Training days are Monday to Friday from 9:00am to 5:30pm CST / 7:00am to 3:30pm PST. We provide comprehensive training for new hires, offering paid training of either 6 weeks licensed or 8 weeks for those who do not hold a Property and Casualty producer license. Attendance is mandatory during the first four months to support onboarding, training, and early performance development. Qualifications Minimum of 2 years' experience in customer service, sales, or insurance. Strong time management and organizational abilities. Proficient in multitasking, including effective communication and typing while engaging with customers. High school diploma required, college degree preferred. Ability to obtain required resident and non-resident insurance licenses. Availability to work during Licensed Sales Center operating hours. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty Insurance License. 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Make independent, data-driven decisions on risk selection and pricing consistent with underwriting appetite and profitability objectives. Coordinate referrals for accounts above individual authority or that require specialized support. Manage a portfolio of brokers, agents, and insureds: Maintain and grow relationships with producing brokers and agents; act as a visible Liberty representative in the market. Develop targeted broker strategies to source profitable middle market business and expand market share. Provide timely, clear responses to brokers and clients; negotiate coverage and terms while protecting portfolio profitability. Underwrite higher-limit, complex, or unusual submissions typical to middle market clients (specialty exposures, large single-location risks, multi-location schedules, or industry-specific hazards). Engage internal partners (Claims, Actuarial, Risk Control, Legal) to structure appropriate terms and risk mitigation plans. Mentor and coach junior underwriters and new hires on middle market underwriting practices, decision-making, and Liberty processes Degree in Business or equivalent typically required A minimum of 2.5 years, typically 3 or more years, of progressive underwriting experience and/or other related experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process, and proficiency in the use of qualitative and quantitative tools and techniques Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516166246", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618516474790, "name": "Workers Compensation Claims Specialist, South Region", "posting_name": "Workers Compensation Claims Specialist, South Region", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1779214620, "t_create": 1775141520, "ats_job_id": "75355", "display_job_id": "2026-75355", "type": "ATS", "id_locale": "2026-75355-en", "job_description": "Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts. Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (injured workers, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly. Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources. Manages an inventory of worker's compensation claims, evaluates compensability/liability and losses, and negotiates settlements within prescribed limits. Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols. Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action. Responsible for review, analysis, and disposition of assigned claims within authority limits and state compliance. Updates file, strategizes and executes plans to mitigate exposure and increase disposal. Effective interpersonal, analytical and negotiation abilities required. Ability to provide information in a clear, concise manner with an appropriate level of detail. Demonstrated ability to build and maintain effective relationships. Demonstrated success in a professional environment; success in a customer service/retail environment preferred. Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent. Knowledge of legal liability, insurance coverage and medical terminology are helpful, but not mandatory. 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