We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Engage in collaborative efforts with stakeholders to identify and implement innovative solutions aimed at increasing process efficiency. Establish strong working relationships with team members to thoroughly understand processes, gather detailed requirements, and test solutions effectively. Employ inquisitive techniques to extract necessary information for the development of effective and efficient processes. Develop and refine business processes, implementing solutions for the collection and management of requirements to ensure they meet business needs. Collaborate with business stakeholders to identify and clarify user story acceptance criteria and support the planning of user acceptance tests. Identify issues within existing tools, processes, and data sources, and proactively suggest improvements to enhance accuracy, reduce latency, and eliminate inefficiencies. Participate in continuous improvement efforts to enhance business processes, systems, and support mechanisms. Prepare regular status update documentation and conduct meetings for ongoing projects and solutions. Create and maintain comprehensive process documentation and lead end-user training sessions. Empower contractors through effective mentorship, fostering collaboration, and achieving collective success. Strong written and oral communication skills required Bachelor`s Degree in Computer Science, Computer Engineering, or related discipline preferred Master`s in same or related disciplines strongly preferred 5-7 years' experience in coding for data management, data warehousing, or other data environments, including, but not limited to, working in NoSQL implementation, ETL, Java, scripting languages (Python, Perl, Shell), and the Hadoop stack 5-7 years' experience as developer with top quadrant Business Intelligence tools", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513835151", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618513316516, "name": "Senior Software Engineer", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1760102280, "t_create": 1758071040, "ats_job_id": "72292", "display_job_id": "2025-72292", "type": "ATS", "id_locale": "2025-72292-en", "job_description": "Technical problem solver: Going far beyond simply developing error-free source code, test scripts, components, and system architectures, you'll document and build deployment guides aimed at maintaining robust, relevant software. Customer-centric engineer: Putting clients' needs first, you'll translate customer requirements into technical applications and support the implementation of new software. Motivated mentor: Exercise your technical chops while coaching and collaborating with junior software engineers. Forward thinker: Merely fixing a problem isn't enough; using your proactive mindset and initiative, you'll also identify opportunities to enhance performance, quality, and efficiency. Six or more years of software engineering experience Strong background in business operations and strategies, including global technology and financial services trends Hands-on involvement with layered systems architectures, designs, and shared software concepts Familiarity with functional and system integration testing Experience working with Agile methodologies (Scrum, Kanban, XP) and cross-functional teams (Product Owners, Scrum Masters, Engineers, Designers, Business Analysts). Experience across existing domains such as CFA, CFP, CSW, Q&I, Mainframe, Output, PA, Pricing, or PCA is highly desirable. 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Responsible for business results of the related set of customer journeys or products as measured by relevant KPI`s. Responsible for communicating the product vision effectively to key stakeholders and team members. Works closely with IT and other Business Unit counterparts to ensure resource alignment in support of product vision and roadmaps Ensures customer-driven design considering user pain points usability test results, while using market industry knowledge to deliver a well-positioned product Owns alignment of development and business resources on goals and priorities while working with stakeholders and team to remove roadblocks to execution. Directly manages a small team of Product Owner/ Associate product Owners who are responsible for all aspects of customer journey/product lifecycles. May also act as a Product Owner for a squad. Participates to provide feedback, support, coaching, in sprint-and release plans together with Scrum Master. Manages delivery of scope, partners with delivery teams to ensure user stories are clear and resolves open issues/questions quickly and efficiently. Acts as the `voice of the customer. Leads the analysis of feasibility, cost ramifications, economies, or other aspects of planned or potential programs. Approves final stories and approves completed user features or series of features. Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors` degree in relevant field (business, computer science, etc ) and a minimum of 7 years` experience in business, engineering, technology and/or consulting Master`s degree preferred High level of proven business expertise needed to set clear priorities for product and understand business value impacts Technical proficiency required to participate in sprint planning and have an informed, independent voice Strong influencing skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business Proven experience with Agile practices and expectations Comfortable with making decisions with some level of uncertainty Strong communication skills, both written and verbal", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513718373", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618513795044, "name": "Executive Underwriter, Middle Market Technology", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Philadelphia, Pennsylvania, United States", "Columbus, Ohio, United States", "Denver, Colorado, United States", "Orange, California, United States", "Los Angeles, California, United States", "Phoenix, Arizona, United States", "Austin, Texas, United States", "Atlanta, Georgia, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1760542380, "t_create": 1760374140, "ats_job_id": "72643", "display_job_id": "2025-72643", "type": "ATS", "id_locale": "2025-72643-en", "job_description": "Risk Selection: Reviews, rates, underwrites, evaluates, or assesses the business applying for insurance by qualifying accounts, identifying, selecting and assessing risks, determining the premium, policy terms and conditions, obtaining approvals, creating/presenting the proposal to the agent/broker, and successfully negotiating deals. Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives. Establishes, develops, and maintains successful relationships with Agents and Brokers to facilitate marketing of products, through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Develops strong personal brand to build and maintain a long-term quality pipeline with Agents/Brokers. Portfolio Management: Manages a sizable and complex book of technology business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share by making marketing calls to brokers to market and cross market. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals that comply with state regulations, letter of authority, and underwriting guidelines. Leadership: Formally guides, mentors, and coaches underwriters and account analysts in both technical and professional skills. Demonstrates an area of expertise and provides regular updates to other underwriters. Continuous Improvement: Actively participates in continuous improvement by generating suggestions, participating in problem solving activities and using continuous improvement tools to support the work of the team. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513795044", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618513857771, "name": "Director, Product Analysis", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Seattle, Washington, United States", "Plano, Texas, United States"], "hot": 0, "department": "Product Management", "business_unit": "3044-USRM-PL Property & Specialty Product-US", "t_update": 1761226800, "t_create": 1760977320, "ats_job_id": "72751", "display_job_id": "2025-72751", "type": "ATS", "id_locale": "2025-72751-en", "job_description": "Directly accountable for Specialty Vehicle profit and loss, including performance against plan. Creates vision and strategy for Specialty Vehicle LOBs including but not limited to target market, channel strategy and product features needed to attract customers. Establishes objectives for the LOBs in terms of growth and profitability. Develops, reviews, and implements strategies through the integration of the sales, service, underwriting, pricing and claims functions. Collaborates within Product and other functional departments to maximize effectiveness of programs while maintaining compliance. Monitors the market place and identifies competitor and industry changes impacting effectiveness or compliance of current programs. Examines all relevant data and works with the appropriate teams to implement changes in pricing position, underwriting standards, sales growth, and claims handling. Works with the various distribution channels across states to develop new business volume and quality standards and objectives, and to monitor the quality of new business sales results Bachelor's degree in business, economics, or other quantitative field Minimum 9, typically 12 years or more of relevant work experience, Master's degree and/or ACAS or similar designation beneficial Proficient in Excel, PowerPoint, and data analysis software (eg, SAS, Access) Must have good planning, organizational, analytical, decision-making and communication skills Experience managing projects preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618513857771", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618513858262, "name": "Associate Claims Specialist", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1761235189, "t_create": 1760983980, "ats_job_id": "72752", "display_job_id": "2025-72752", "type": "ATS", "id_locale": "2025-72752-en", "job_description": "Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts. Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly. Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources. Manages an inventory of property/casualty and claims (e.g. general liability, commercial automobile, property, group benefits), evaluates liability and losses, and negotiates settlements within prescribed limits. Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols. Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action. Makes effective use of loss management techniques (e.g. Immediate Contact Plan, open end release, first call settlements) and other resources. Updates files and provides comprehensive reports as required. This role is CST time zone-based. Effective interpersonal, analytical and negotiation abilities required. Ability to provide information in a clear, concise manner with an appropriate level of detail Demonstrated ability to build and maintain effective relationships. Demonstrated success in a professional environment; success in a customer service/retail environment preferred. Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent. Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory. 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