We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Collaborate with cross-functional teams and business partners to drive rapid service restoration, minimize business impact, and meet SLA targets. Collaborate and coordinate with teams to complete root cause analysis and remediation plans to prevent future occurrences. Coordinate with vendors and external partners to resolve issues and ensure seamless integration of third-party solutions. Provide comprehensive reporting, data analysis, and presentations to support strategic decision-making and continuous improvement efforts. Support accurate setup, configuration, and continuous improvement of incident management systems (e.g., xMatters), ensuring correct role assignments (e.g., Manager setups) and seamless integration with workflows. Bachelor's degree in computer science, Information Technology or equivalent experience. 5+ years of experience in production support, incident management, problem and change management. Deep expertise in incident management processes, tools, and continuous improvement methodologies. Strong problem-solving skills with the ability to troubleshoot and resolve complex technical issues. Proven ability to influence decision-making and negotiate solutions across diverse stakeholder groups. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams. Demonstrated relationship-building skills, fostering collaboration among IT teams, business partners, and external vendors. Demonstrate strong understanding of Cloud environment and application configuration. Experience in ITIL process, PowerBI reporting and automation tools are preferred. 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Bachelor or Master`s degree in technical or business discipline or equivalent experience. Minimum 5+ years of Techno- Functional SAP Finance experience. Minimum 1-3+ years of hands-on FS-RI and FS-CD configuration experience preferred. Extensive knowledge implementing SAP and FI/CO modules. Strong understanding of financial transactional flow, SAP general ledger and reinsurance concepts such as company codes, treaties, chart of accounts, coding blocks, profit centers, cost centers, ledgers, currencies, etc. Strong understanding of reinsurance business processes and ability to map business requirements to standard SAP processes with minimal or no customization. Strong communication with the ability to collaborate effectively with both technical and non-technical stakeholders with a proven track record of collaboration across multiple organizations, business partners, and stakeholders. Strong analytical and problem-solving skills with an ability to work with ambiguous and incomplete information. Good understanding of agile software development concepts and processes including backlog tracking, prioritization, strong collaboration within a scrum team, and adaptability through incremental delivery. Must be proactive, demonstrate initiative and be a logical thinker, have extensive consultative skills, including the ability to understand and apply customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements. Strong negotiation, facilitation, and consensus building skills. Experience providing production support including troubleshooting issues, requirements gathering and solution design for enhancement requests, as well as implementing the solution via configuration, etc. Experience within the Insurance or Finance industry is preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503433705", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618505650179, "name": "Senior Product Analyst", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Seattle, Washington, United States", "Plano, Texas, United States", "Portsmouth, New Hampshire, United States", "Columbus, Ohio, United States"], "hot": 0, "department": "Product Management", "business_unit": "3043-USRM-PL Auto Product-US", "t_update": 1757706420, "t_create": 1753107960, "ats_job_id": "71335", "display_job_id": "2025-71335", "type": "ATS", "id_locale": "2025-71335-en", "job_description": "Fully own and execute on assigned states' end-to-end rollout of the latest personal auto insurance pricing programs. Gather and document product requirements, clearly communicate requirements to stakeholders, and ensure accurate implementation. Act as the subject matter expert for the pricing program and assigned states, provide thoughtful recommendations that influence state decisions and help drive corporate strategy. Lead cross-functional workstreams and manage moderate to high complexity projects. Conduct complex analyses to drive and support business decisions; where necessary, conduct in depth research of competitor offerings and filings. Educate IT partners on business vision and plan, and both IT and business partners on the impact of changes. Independently manage project timelines, flag risks and develop contingency plans, escalate blockers as appropriate. Regularly update leadership and stakeholders on project progress, addressing concerns and managing communication channels. Lead job shadow discussions with less experienced analysts. Provides technical training and user support to business groups. Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years. Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, SQL, PowerBI, Snowflake). Must have strong planning, organizational, analytical, decision making and communication skills. Experience managing projects preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505650179", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505974017, "name": "Assistant Director, Data Products", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Remote, Remote, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Digital Customer Experience", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1756325160, "t_create": 1754682360, "ats_job_id": "71672", "display_job_id": "2025-71672", "type": "ATS", "id_locale": "2025-71672-en", "job_description": "ability to empower and mentor other developers and business users to maximize You will also collaborate with engineering teams to build capabilities that best leverage the right technology to meet business objectives and deliver value. passionate about data and the power of analytics to create industry re-defining insights and committed to the mission of enabling data to achieve an advantage, Extensive experience (5+ years) in Power BI development and administration. Expert knowledge of DAX (Data Analysis Expressions) for complex calculations and measures. Strong proficiency in Power Query (M language) for data transformation and ETL processes. Experience in data modeling, including star schema and snowflake schema design. Familiarity with Power BI Service features such as workspaces, dataflows, paginated reports, data refresh, and gateway management. Hands-on experience integrating Power BI with Azure Data Services (Azure SQL Database, Azure Analysis Services, Azure Data Factory) is a plus. Solid understanding of SQL for querying relational databases. Knowledge of scripting languages such as Python or R for advanced analytics or custom visuals. Experience in BI governance, security, and deployment pipelines (Power BI Deployment Pipelines, ALM). Demonstrated ability to create training programs, workshops, and enablement sessions. Strong communication and interpersonal skills to facilitate collaboration and mentoring. Microsoft Power BI and related certification(s) (e.g., PL-300, PL-900, DP-500). Experience with Microsoft Fabric and Copilot features and development. Experience working with version control such as Azure DevOps and GitHub Actions. Exposure to advanced analytics, AI integration, or custom visual development in Power BI. Familiarity with other BI tools (Tableau, Qlik) for comparative advantage. Strong written and oral communication skills required Experience in communicating recommendations to senior business leaders preferred BA/BS, or relevant work experience, in Computer Science or related field preferred MBA or advanced degree in Mathematics, Computer Science, Engineering, Economics, or other quantitative discipline strongly preferred 5-7+ years of experience working in coding and data solutions design principles, particularly in open source tools and technology Help users to design, develop, and maintain advanced Power BI reports, dashboards, and data models to deliver actionable business insights. Optimize existing Power BI solutions for performance, scalability, and usability and lead optimization workshops for users. Implement and enforce best practices around Power BI development, including data modeling, DAX optimization, and Power Query transformations. Collaborate with data engineers, analysts, and business stakeholders to understand requirements and translate them into effective Power BI solutions. Lead user enablement initiatives by creating comprehensive training materials, documentation, and workshops tailored to developers and end-users. Provide hands-on training and mentorship to internal teams on Power BI development, administration, and deployment processes. Support governance and security standards within Power BI Service, including workspace management, dataset refresh schedules, and role-based access. Stay current with Power BI features, updates, and industry trends to continuously improve BI capabilities and adoption.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505974017", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618505993148, "name": "Actuarial Internship Program - Summer 2026", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Chicago, Illinois, United States", "Plano, Texas, United States"], "hot": 0, "department": "Actuarial", "business_unit": "0022-Corporate Finance-US", "t_update": 1757016000, "t_create": 1754938920, "ats_job_id": "71702", "display_job_id": "2025-71702", "type": "ATS", "id_locale": "2025-71702-en", "job_description": "Description We encourage interested candidates to apply promptly, as the role may be unposted once we've received a sufficient number of candidates. We conduct interviews and extend offers on a rolling basis. If analyzing the financial costs of risk and uncertainty is your thing, join us! Put your analytical skills to work--and drive the future of Liberty Mutual--when you pursue an 11-week internship with the Actuarial Development Program. Liberty Mutual actuaries solve challenging business problems and bring value to our customers. Actuarial interns are valued members of our team, and support business needs with data analysis and insight. The details As an Actuarial Intern, you'll grow your knowledge of personal and commercial insurance products across a wide variety of disciplines, such as reserving, pricing, modeling, and analytics. You'll also gain hands-on experience with various analyses, such as the preparation of rate level indications, and attend formal trainings to learn critical actuarial concepts. We are focused on building actuarial skills needed for today and tomorrow. You'll learn the tips of the trade from some of the best actuaries in the industry through hands-on experience and technical training. After completing the internship, you will have stronger business skills and technical acumen. Qualifications What you've got You're pursuing a degree in Mathematics, Economics, Actuarial Science, or related discipline, with a strong academic record (3.0 or higher cumulative GPA preferred). You desire to work across a variety of actuarial functions and environments. You're a problem solver, with a keen sense of analytical reasoning and mathematical concepts. You demonstrate proven leadership skills, with experience in a student organization, academic project, or community service organization. You possess strong written and interpersonal communication skills. You are naturally curious and have passion for learning. Actuarial Exam sittings or passing scores are preferred, but not required. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits, and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505993148", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505996379, "name": "Sourcing Senior Claims Resolution Specialist Bodily Injury", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Richardson, Texas, United States", "Dallas, Texas, United States", "Grand Prairie, Texas, United States", "Fort Worth, Texas, United States", "Irving, Texas, United States", "Denton, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1757596200, "t_create": 1754970240, "ats_job_id": "71708", "display_job_id": "2025-71708", "type": "ATS", "id_locale": "2025-71708-en", "job_description": "Opportunities Available in 2026! Personal Lines Casualty is currently hiring for a Senior Claims Resolution Specialist to manage attorney represented and litigated auto and homeowner's bodily injury claims. This role will manage, investigate and resolve claims as well as assist in providing prompt and quality service to policyholders for mild to moderate severity and/or complexity claims. Qualified candidates must reside within a 50-mile radius of this location. Please note that applications from candidates located in Washington, Idaho, and California are not being considered at this time. 3+ years of Personal Lines Third Party Auto Casualty experience 3+years of Litigation experience Strong written and oral communications skills required. Strong interpersonal, analytical, negotiation and investigative skills required. Customer service experience preferred. Strong competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience. Ability to obtain proper licensing as required. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Expected 10% travel for trials, mediations, and in-person events.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505996379", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618506187286, "name": "Claim Your Career - Fall 2025 Undergraduate Program", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States"], "hot": 0, "department": "Discovery Programs", "business_unit": "0021-People, Purpose & Brand-US", "t_update": 1756513200, "t_create": 1755645900, "ats_job_id": "71816", "display_job_id": "2025-71816", "type": "ATS", "id_locale": "2025-71816-en", "job_description": "Claim Your Career offers a unique, immersive experience designed specifically for college sophomores and juniors who are interested in exploring the insurance industry with a focus in the field of claims. This program provides an in-depth look at the dynamic career pathways within claims. Participants in the program will engage in a variety of activities, including building connections with employees and executive leadership, touring our Plano, TX office and visiting our interactive training facility. By the end of the program, participants will have a clear understanding of careers in claims and the role of claims at a Fortune 100 Company. Claim Your Career will take place on Wednesday, October 29th in Liberty's Plano, TX Office. This in-person event is for those located in the Dallas/Fort Worth area. How it works As an CYC Program participant, you will get the opportunity to: Explore opportunities Learn firsthand about different career paths Build connections with claims leaders and recruiters Must be currently enrolled in a 4-year university pursuing a bachelor's degree Be available to participate and attend the full length of the program in person Be on track to graduate in 2026, 2027 or 2028 You are fully authorized to work in the U.S. without restrictions now and in the future", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618506187286", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}], "debug": {}, "count": 109, "countFilterByMatchScore": null, "location_user": ["Plano, TX", "remote,United States"], "location_used": "Plano, TX", "locationInsights": null, "showWizard": 1, "disableLocationSearchDropdown": false, 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