We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Your judgment plays a key role in shaping outcomes. You'll influence decisions on some of our most significant claims, backed by leaders who respect your experience. Flexibility Meets Purpose This role is remote or hybrid depending on location, with only a modest two days a month expectation if you live near a hub. You'll Keep Growing From advanced technical training to mentorship opportunities, we're dedicated to helping you expand your impact. 5+ years managing complex and litigated casualty claims Deep expertise handling severe to catastrophic injuries and fatalities Strong analytical thinking, negotiation skills, and sound judgment Ability to thrive in a fast\u2011paced, high\u2011stakes environment Professionalism, empathy, and exceptional communication skills Must have an advanced knowledge of coverage, liability, and complex claims handling procedures. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. 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Communicate effectively with policyholders, witnesses, attorneys, and claimants to gather information and provide guidance. Responds to various written and telephone inquiries including status reports. Maintain accurate reserves, recommending increases on cases in excess of authority. Safeguard financial and confidential information across all claim files. Oversee billing practices of outside and in\u2011house counsel to ensure compliance and cost efficiency. May assist as a resource to the team, stepping in for the Claims Team Manager when needed or mentoring colleagues; or representing the company on matters involving state or federal regulatory agencies. 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Prepare and contribute to actuarial research and complex reports and studies; effectively communicate and present findings and exhibits to peers, functional leadership and business leaders. Proactively partner with the US Middle Market Energy team to understand business needs and translate them into Actuarial analyses and recommendations. Serve as a subject matter expert in large account and complex product pricing for all primary and lead lines of business, while recommending best practice standards for high severity casualty business. Communicate complex and technical actuarial work clearly and concisely to both technical and non-technical audiences, and on cross functional teams. Lead and deliver training topics and portfolio findings to Underwriting audiences. Retrieve, manipulate, interpret, and analyze data as it relates to assigned and related projects. Maintain clear and concise documentation of methods and activities. Serve as an Actuarial resource for other departments, offering technical guidance, assistance, and information as needed. Mentor, motivate, and train less experienced staff and peers. Provide recommendations for and assist in the creation and maintenance of actuarial tools. If applicable, positive progress towards pursuing and passing of required actuarial exams Bachelor's degree required; Master's degree preferred. Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) or in Society of Actuaries (ASA/FSA) designation preferred or comparable education/designation with relevant experience. Minimum 5-7 years relevant experience required. Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization. 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Establish liability and verify damages. Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Unit Manager on cases which exceed authority. Works closely with defense counsel in managing litigated files according to established litigation management protocols. Identifies and appropriately handles suspicious claims. Identifies and appropriately handles claims with third party subrogation potential. Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Unit Manager on cases which exceed authority. Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds. Monitors trials and reports daily to Unit Manager. Makes recommendations regarding strategy based upon developments. Confers directly with policyholders on coverage and resolution strategy issues. Establishes and updates -Action Plans- on assigned claims which clearly reflect file status and disposition strategy. Provide support for more senior and upper-level claim handlers on the Team, including but not limited to special claim and account level projects and data organization. Solid understanding of General Liability and Business Auto claims handling techniques and a working knowledge of LMG Claims procedures and demonstrated the ability to communicate effectively. Strong writing skills and ability to draft clear and concise coverage position letters and authority memos in matters involving complex claims and coverage analysis. A Bachelor's Degree or equivalent business experience is required. 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