We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Your judgment plays a key role in shaping outcomes. You'll influence decisions on some of our most significant claims, backed by leaders who respect your experience. Flexibility Meets Purpose This role is remote or hybrid depending on location, with only a modest two days a month expectation if you live near a hub. You'll Keep Growing From advanced technical training to mentorship opportunities, we're dedicated to helping you expand your impact. 5+ years managing complex and litigated casualty claims Deep expertise handling severe to catastrophic injuries and fatalities Strong analytical thinking, negotiation skills, and sound judgment Ability to thrive in a fast\u2011paced, high\u2011stakes environment Professionalism, empathy, and exceptional communication skills Must have an advanced knowledge of coverage, liability, and complex claims handling procedures. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. 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Communicate effectively with policyholders, witnesses, attorneys, and claimants to gather information and provide guidance. Responds to various written and telephone inquiries including status reports. Maintain accurate reserves, recommending increases on cases in excess of authority. Safeguard financial and confidential information across all claim files. Oversee billing practices of outside and in\u2011house counsel to ensure compliance and cost efficiency. May assist as a resource to the team, stepping in for the Claims Team Manager when needed or mentoring colleagues; or representing the company on matters involving state or federal regulatory agencies. 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Prepare and contribute to actuarial research and complex reports and studies; effectively communicate and present findings and exhibits to peers, functional leadership and business leaders. Proactively partner with the US Middle Market Energy team to understand business needs and translate them into Actuarial analyses and recommendations. Serve as a subject matter expert in large account and complex product pricing for all primary and lead lines of business, while recommending best practice standards for high severity casualty business. Communicate complex and technical actuarial work clearly and concisely to both technical and non-technical audiences, and on cross functional teams. Lead and deliver training topics and portfolio findings to Underwriting audiences. Retrieve, manipulate, interpret, and analyze data as it relates to assigned and related projects. Maintain clear and concise documentation of methods and activities. Serve as an Actuarial resource for other departments, offering technical guidance, assistance, and information as needed. Mentor, motivate, and train less experienced staff and peers. Provide recommendations for and assist in the creation and maintenance of actuarial tools. If applicable, positive progress towards pursuing and passing of required actuarial exams Bachelor's degree required; Master's degree preferred. Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) or in Society of Actuaries (ASA/FSA) designation preferred or comparable education/designation with relevant experience. Minimum 5-7 years relevant experience required. Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization. Ability to motivate and mentor peers and motivate and train subordinates. Advanced computing skills (MS Office Excel, SAS, etc.) with ability to build complex models.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517112540", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618517365613, "name": "Technical Claims Specialist", "posting_name": "Technical Claims Specialist", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Las Vegas, Nevada, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1782241680, "t_create": 1779816180, "ats_job_id": "76175", "display_job_id": "2026-76175", "type": "ATS", "id_locale": "2026-76175-en", "job_description": "Investigates claims to determine whether coverage is provided; includes analysis of potentially applicable policy provisions and drafting comprehensive coverage position letters, sometimes in conjunction with Home Office Legal coverage counsel. Establish liability and verify damages. Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Unit Manager on cases which exceed authority. Works closely with defense counsel in managing litigated files according to established litigation management protocols. Identifies and appropriately handles suspicious claims. Identifies and appropriately handles claims with third party subrogation potential. Establishes and maintains accurate reserves on all assigned files. Makes timely reserve recommendations to Unit Manager on cases which exceed authority. Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds. Monitors trials and reports daily to Unit Manager. Makes recommendations regarding strategy based upon developments. Confers directly with policyholders on coverage and resolution strategy issues. Establishes and updates -Action Plans- on assigned claims which clearly reflect file status and disposition strategy. Provide support for more senior and upper-level claim handlers on the Team, including but not limited to special claim and account level projects and data organization. Solid understanding of General Liability and Business Auto claims handling techniques and a working knowledge of LMG Claims procedures and demonstrated the ability to communicate effectively. Strong writing skills and ability to draft clear and concise coverage position letters and authority memos in matters involving complex claims and coverage analysis. A Bachelor's Degree or equivalent business experience is required. In addition, the candidate will generally possess 4-5 years of related claims experience.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517365613", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618517367071, "name": "Claims Specialist - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuster", "posting_name": "Claims Specialist - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Weatogue, Connecticut, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1782241320, "t_create": 1779825540, "ats_job_id": "76177", "display_job_id": "2026-76177", "type": "ATS", "id_locale": "2026-76177-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517367071", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618517865788, "name": "Senior Full Stack Software Engineer - Claims Technology", "posting_name": "Senior Full Stack Software Engineer - Claims Technology", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1782241620, "t_create": 1782224400, "ats_job_id": "76573", "display_job_id": "2026-76573", "type": "ATS", "id_locale": "2026-76573-en", "job_description": "You are a strong, hands-on engineer who combines technical depth with curiosity, ownership, and a bias for action. You enjoy building robust, scalable applications and services, and you are comfortable working across frontend, backend, cloud infrastructure, and integrations. You bring: Strong full stack engineering skills across modern frontend frameworks and backend services Experience designing and building cloud-native applications in AWS A problem-solving mindset and the ability to navigate ambiguity A focus on reliability, security, performance, and maintainability Strong collaboration and communication skills in Agile, cross-functional teams A passion for continuous improvement, mentoring others, and delivering business value Owns medium-to-large features end-to-end, including design, implementation, testing strategy, and production readiness. Leads troubleshooting and performance tuning (application and database). Drives API/integration work (Apigee patterns, identity/security considerations). Improves engineering practices (CI/CD, test automation, code quality) and mentors others. Ensures established standards for observability, deployment, resiliency, and developer productivity across teams. Partners with product, architecture, and security stakeholders; makes and communicates trade-offs clearly. Mentors team members and ensures High-Performing Engineering standards are chosen and monitored with the team Strong software engineering fundamentals: clean code, testing, debugging, and design. Experience integrating systems via APIs and working with enterprise standards (security, logging, monitoring). Ability to work in Agile teams using modern delivery practices (iteration, experimentation, continuous improvement). Effective communication and collaboration; able to document and explain technical decisions. Experience and openness to utilizing AI Software Development Tools (GitHub Actions Copilot etc.) Bachelor's or Master's degree in a technical or business discipline, or equivalent experience 5+ years of software engineering experience Strong experience designing, developing, and supporting production applications Demonstrated ability to work across frontend, backend, API, cloud, and operational concerns Experience working in enterprise environments with security, monitoring, and reliability standards Experience with CI/CD pipelines, automated testing, and modern DevOps practices Experience troubleshooting application and database performance issues Experience or openness to using AI-assisted software development tools As a Senior Software Engineer, you will own medium-to-large features and services end-to-end, helping modernize and evolve our claims technology ecosystem. Design, develop, test, deploy, and support full stack software solutions in an Agile product team Build modern web applications and backend services that support claims experiences and operational workflows Develop scalable APIs, microservices, and event-driven integrations using Java / Spring Boot and cloud-native patterns Build and maintain responsive frontend applications using JavaScript/TypeScript and modern frameworks such as React, Angular, or Vue Design and implement AWS-based solutions using services such as: CloudWatch IAM ECS / EKS or other container-based runtime platforms Create and maintain secure APIs and integrations aligned with enterprise standards Implement secure authentication and authorization patterns leveraging enterprise identity solutions Design, optimize, and troubleshoot data models and application data flows across relational and cloud-native data stores Lead troubleshooting and root cause analysis for production issues; improve system reliability, resilience, and performance Build and enhance CI/CD pipelines using GitHub Actions and related automation, testing, and quality tooling Improve observability using tools such as Datadog and Splunk, including dashboards, alerting, metrics, logs, and tracing Participate in discovery, estimation, technical design, story writing, and documentation Contribute to engineering best practices across code quality, testing, automation, and operational readiness Mentor engineers and help elevate team standards and execution", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517865788", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618517128023, "name": "Senior Surety Counsel, National Accounts", "posting_name": "Senior Surety Counsel, National Accounts", "location": "Seattle, Washington, United States", "locations": ["Seattle, Washington, United States", "Boston, Massachusetts, United States", "Chicago, Illinois, United States", "Plano, Texas, United States", "Plymouth Meeting, Pennsylvania, United States"], "hot": 0, "department": "Claims", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1782241620, "t_create": 1778082600, "ats_job_id": "75922", "display_job_id": "2026-75922", "type": "ATS", "id_locale": "2026-75922-en", "job_description": "Handles the most complex Surety claims matters with a high degree of independence. Provides dedicated claims service and builds enduring relationships with assigned accounts. Manages and/or is responsible for the implementation of, and compliance with surety claims procedures. Handles the most complex Core Contract surety claims matters that require a high level of expertise. Directs the claims and recovery efforts, both directly and through the assignment to outside consultants, accountants, financial advisors, construction engineers and legal counsel. Claim duties include: (a) investigating defaults and making recommendations in determining which strategy would be appropriate for Surety to implement (b) setting accurate reserves and recommending adjustments as warranted (c) implementing the default strategies (d) investigating difficult claim issues, including bid protests, payment surety claims, defective specifications, contract modifications, terminations, liens and fraud questions and (e) analyzing recovery prospects from indemnitors, principals, owners and third parties and then recommends and implements appropriate action and then pursues vigorously until close out. Develops individual performance objectives and development plans and insures alignment with business objectives. Interacts and collaborates with all of Surety Senior Management to ensure expedient and efficient resolution of all procedural issues with in the region. Performs legal review as needed. Responsible for analyzing, recommending and implementing appropriate causes of action against indemnitors, principals, owners and third parties. Communicates regularly with underwriters on case status or transactional matters. Prepares and delivers presentations/training sessions to Surety and external industry audiences with respect to preventative law and claim issues, stays abreast of developments in the law which impact surety cases. Manages outside counsel, outside accountants and other outside consultants. Represents Surety in surety industry affairs/associations including legal, claims and industry associations. The selected candidate must live within 50 miles of a Surety Office and have the ability to work a hybrid schedule of two days/week in the office. This policy is subject to change. Completion of Law School and an active bar membership in at least one jurisdiction required A minimum of 5 years of claims experience or equivalent surety claims experience expected (usually greater than 10 years) in managing complex surety claims preferred Exercises a high level of autonomy in handling, managing and reviewing assigned cases and transactional requests Must be knowledgeable of private, state, and federal laws that are applicable to surety claims and transactional matters A full working knowledge of surety claims operations and procedures as well as the ability to communicate effectively is required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517128023", "isPrivate": false, "latlongs": "47.6061389,-122.3328481"}, {"id": 618517609185, "name": "Principal Software Engineer", "posting_name": "Principal Software Engineer", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1782750540, "t_create": 1781099880, "ats_job_id": "76350", "display_job_id": "2026-76350", "type": "ATS", "id_locale": "2026-76350-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517609185", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618517796166, "name": "Surety Underwriter", "posting_name": "Surety Underwriter", "location": "Austin, Texas, United States", "locations": ["Austin, Texas, United States", "Plano, Texas, United States"], "hot": 0, "department": "Underwriting", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1782241680, "t_create": 1781796660, "ats_job_id": "76466", "display_job_id": "2026-76466", "type": "ATS", "id_locale": "2026-76466-en", "job_description": "Underwrite and negotiate accounts to maximize profitability whilst minimizing risk, which may include the most complex accounts based on level of role. Makes thorough evaluations and assessments of a customer's financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan. Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinate and surface issues to Home Office Underwriters and Field Management. Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. May mentor more junior staff based on level. Performs special projects and other duties as assigned. Bachelor's degree in Finance, Accounting or equivalent and a minimum of 1.5 years experience expected, preferably 2 or more years surety underwriting experience and/or equivalent surety related business experience . Strong preference with the small to mid contract surety product line. Solid understanding of financial and accounting principles and the ability to demonstrate sound business judgment in the evaluation of the financial condition and credit history. Proven analytical ability to evaluate and judge surety underwriting risks within scope of responsibility. AFSB certification preferred. Demonstrates strong ability to communicate complex analyses and information in understandable written and/or oral directives for underwriting or training purposes. Demonstrates strong communication and interpersonal skills. Excellent organizational skills as well as attention to detail. Salary and level based on experience and location.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517796166", "isPrivate": false, "latlongs": "30.267153,-97.7430608"}, {"id": 618514148164, "name": "Manager, Engineering - (Guidewire PolicyCenter Platform)", "posting_name": "Manager, Engineering - (Guidewire PolicyCenter Platform)", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Columbus, Ohio, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1782241440, "t_create": 1763045700, "ats_job_id": "73164", "display_job_id": "2025-73164", "type": "ATS", "id_locale": "2025-73164-en", "job_description": "Responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Manages total cost of ownership, advocates for removal of technical debt, and supports team effectiveness. Ensures the PolicyCenter platform and adjacent ecosystem (Integration Gateway, Product Definition, Jutro Digital, internal developer platform) are enhanced and maintained to meet business needs; defines KPIs and success measures with Product Owners. Understands the business domain and product vision; aligns team work with Scrum Masters, Architects, Product Owners, and stakeholders toward shared goals; maintains a unified, prioritized backlog. Monitors team effectiveness and addresses issues impacting productivity; removes roadblocks and manages interdependencies. Initiates and fosters partnerships with Guidewire, vendors, technology managers, and executives; aligns capabilities and roadmap to Liberty standards and cost goals; ensures external SaaS platforms meet technology, security, operational, and performance standards. Manages quality of work, addresses performance issues promptly, conducts performance reviews, drives professional development (rotations, special assignments), and provides technical coaching and mentoring. Hires talent and actively engages in recruiting; coordinates with vendors for consistent onboarding and transitions. Leads adoption of DevSecOps and SRE practices; improves CI/CD pipelines, observability, secure-by-default guardrails, and internal tooling to accelerate delivery and reduce operational load. Ensures platform scalability, reliability, performance, security, and upgrade readiness; builds solutions to measure conformance and upgradeability. Owns the PolicyCenter value stream; integrates Release and Value Stream Management and establishes/tracks DORA & HPE metrics (Lead Time, Deployment Frequency, Change Failure Rate, MTTR), SLOs, and flow efficiency to drive continuous improvement and clear ROI. Establishes enterprise-grade data governance and stewardship for policy data: defines canonical models and authoritative sources; enforces policies for definitions, ownership, access, retention, and classification; implements metadata, lineage, and catalog entries; sets data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage); manages data contracts and schema/versioning across APIs and events; drives master/reference data practices; ensures compliant handling of PII with least-privilege access; embeds data observability and incident management. Supports AI-native workflows on the platform (model evaluation, observability, safe operations) and applies AI/ML and Generative AI to improve automation, insight, and customer experience. Speaks the language of APIs, infrastructure, data models, and cloud architecture; collaborates across Product, Engineering, Security, and support teams to ensure seamless integration, optimal performance, and compliance in a regulated environment. Participates in developing technology vision, strategies, and operating plans for the platform; may establish financial plans and manage to budget; evaluates, selects, and implements new technologies to enhance the platform and developer experience (e.g., internal documentation, self-service environments, internal developer portal). Set technical direction, review designs and code, and ensure best practices in PolicyCenter configuration, integration, testing, and release. Remove blockers, manage interdependencies, and align work across teams toward product goals. Define platform KPIs, dashboards, and reporting to provide transparency and drive action. Collaborate with Guidewire and internal Architecture to evaluate new capabilities, ensure upgradeability, and optimize cost. Lead the rollout of secure-by-default patterns, automated controls, and platform guardrails. Partner with Product, Engineering, and Security leadership to align infrastructure capabilities with business needs. Own the PolicyCenter data domain: define canonical data models, data contracts, and authoritative sources for policy, product, rating, and underwriting data. Build and operationalize data quality SLAs/SLOs and KPI dashboards (completeness, accuracy, timeliness, lineage, change failure rate for data pipelines) for Policy data. Implement and maintain metadata, lineage, and catalog entries for PolicyCenter datasets; ensure upgradeability and alignment with Guidewire's data model. Partner with Enterprise Data Office, Security, and Legal to ensure compliant handling of PII and policy data (privacy, consent, auditability, least-privilege access). Drive master and reference data practices for policy-related entities; reduce duplication and ambiguity through golden-source stewardship. Embed data observability and incident management for data pipelines; continuously improve reliability and reduce operational load. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. 10+ years of software engineering experience, with 5+ years in engineering, platform, infrastructure, or developer productivity leadership. Strong technical leadership, mentoring, and the ability to guide multiple agile teams toward consistent, high-quality delivery. Proven success implementing AI/ML and Generative AI capabilities to drive automation, insight, and customer experience. Deep experience architecting and engineering across cloud platforms (AWS, Azure), SaaS, CI/CD pipelines, and infrastructure as code. Commitment to DevSecOps and SRE principles, secure coding, proactive health management, and compliance in regulated environments. Hands-on experience building and scaling internal developer platforms (IDP), self-service environments, and secure service-to-service communication. Data-driven decision-making using DORA metrics, SLOs, and platform adoption KPIs to drive continuous improvement. Strong architectural judgment and pragmatic approach to scaling systems; excellent written and verbal communication skills. Experience with event-driven and service-oriented architectures, microservices, identity, and access control. Experience managing platforms for multi-tenant SaaS applications. Experience with developer experience tooling: internal documentation, self-service environments, and internal developer portals. Experience establishing data governance in regulated environments; familiarity with frameworks (e.g., DAMA, DCAM) and tools (e.g., Collibra, Alation). 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Contribute positively; We come to work every day with the intent to make a positive impact on our work and on everyone around us. Investigates and evaluates coverage, liability, damages, and settles Bodily Injury claims directly with injured parties, within prescribed authority levels. Pursues proactive contact with injured parties through various creative means to connect, listen, empathize and make early settlement offers whenever appropriate to resolve injury claims. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims; refers tasks to auxiliary resources as necessary and advises as to proper course of action. Sends and responds to various written, telephone and SMS text inquiries to pursue resolution of the claim. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management tools and techniques to ensure accuracy in decision making. Keeps files updated with clear documentation for ease in understanding the status of investigations, evaluations and negotiations throughout the claim life cycle. Strong written and oral communication skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Growth mindset; adapts well to change including new standard work and new tools Basic knowledge of legal liability, general insurance policy coverage and State Tort Law preferred. Liability experience or policy and claims knowledge preferred. Bachelor's degree preferred. 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