We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1792414080, "t_create": 1792167000, "ats_job_id": "262261", "display_job_id": "2026-262261", "type": "ATS", "id_locale": "2026-262261-en", "job_description": "Set and communicate a clear product vision and roadmap aligned to the USRM Billing Modernization program, PCUIP and portfolio goals. Own and prioritize the backlog against measurable outcomes such as handle time saved, systems retired and states live. Partner with Finance, the TOBE and PCUIP program teams, Billing Operations, Analytics, UX, Architecture and Engineering to deliver capabilities that are reusable across personas and channels. Work with Research to ideate with the employees and agents who use the product and validate solutions before they ship. Use data to size opportunities, validate impact and guide decisions. Lead alignment across teams and portfolios, surface dependencies early and communicate trade-offs clearly. Balance program-driven delivery with the production support and compliance work that keeps billing running well today. Take initiative. Spot gaps before they become blockers, pull the right people together and keep things moving without waiting to be asked. 5+ years of product management or product owner experience with Agile delivery teams and advanced knowledge of Agile practices, as typically acquired through a bachelor's degree in a relevant field and 7 years in business, technology or consulting. Master's degree preferred. Demonstrated experience owning the end-to-end product lifecycle \u2014 vision, roadmap, backlog and KPIs \u2014 with the business expertise to set clear priorities and weigh business value. Strong stakeholder management: builds relationships and influence across organizational boundaries, and leads varied audiences through complex ideas and designs to consensus. Data-driven decision making: defines product KPIs and measures outcomes with analytics, paired with an experimental mindset that drives innovation amid uncertainty. Comfortable in ambiguous, high-complexity environments; makes decisions under uncertainty and can explain the trade-offs. A go-getter who is curious by nature and not afraid to jump in, ask questions and figure things out. Excellent written and verbal communication skills, including presenting to senior leadership. Billing, payments or insurance servicing experience preferred; platform migration or modernization experience and knowledge of our products and portfolio a plus. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Strong experimental mindset to drive innovation amongst uncertainty. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. 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Master's degree preferred. Minimum 4 years, typically 6 years or more of relevant work experience. Knowledgeable in data query languages and tools; proficient in new and emerging technologies; may possess data modeling skills. Highly developed communication and presentation skills. In-depth knowledge of data concepts, strategies, and methodologies. In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives. Highly developed negotiation, facilitation and consensus building skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520338454", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618520339840, "name": "Auto Claims Desk Adjuster Hybrid", "posting_name": "Auto Claims Desk Adjuster Hybrid", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1792585920, "t_create": 1792527240, "ats_job_id": "262298", "display_job_id": "2026-262298", "type": "ATS", "id_locale": "2026-262298-en", "job_description": "An Empathetic Service Professional: When a claim is received, you skillfully pick up the phone and use your customer centricity and problem-solving skills to confidently assure our customers that you are there to guide them through the process. 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Updates files and provides comprehensive reports as required Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Basic knowledge of legal liability, general insurance policy coverage and State Tort Law. Bachelor's degree is required. 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Advance marketing capabilities: Lead product efforts across our online presence, Campaign Management, Lead Management, Lead Activation, and Loyalty & Rewards to improve how we attract, engage, convert, and retain customers and prospects. Shape and manage product roadmaps: Establish and continuously refine roadmaps across key Marketing focus areas, balancing near-term optimization opportunities with longer-term investments and capabilities that support the evolving needs of the business and our customers. Drive marketing modernization: Partner with Marketing, Technology, and enterprise teams to evaluate and advance modern marketing platforms and capabilities, including build-versus-buy considerations, vendor partnerships, and integration opportunities that improve scalability, flexibility, and speed to market. Connect marketing and sales experiences: Partner across Marketing, Digital Sales, and other distribution teams to advance capabilities that improve the customer journey from initial engagement and lead generation through follow-up and conversion, creating more connected and effective experiences across channels. Establish effective operating rhythms: Build consistent ways of working within the Product Owner team and across key partners to create transparency into the product backlog, alignment around roadmaps and priorities, and clear visibility into progress, dependencies, and decisions. Drive experimentation and continuous improvement: Foster a culture of testing and learning by leveraging marketing performance, customer insights, and behavioral data to identify opportunities, prioritize improvements, and scale capabilities that deliver meaningful business results. Lead through ambiguity: Bring structure, clarity, and alignment to complex business problems while helping teams navigate competing priorities, technical dependencies, and evolving customer and business needs. Lead and develop a high-performing team: Lead, coach, and develop Product Owners who demonstrate strong product thinking, proactive ownership, cross-functional influence, and a relentless focus on delivering customer and business outcomes. 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Mentor and coach junior underwriters and new hires on middle market underwriting practices, decision-making, and Liberty processes Degree in Business or equivalent typically required A minimum of 2.5 years, typically 3 or more years, of progressive underwriting experience and/or other related experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process, and proficiency in the use of qualitative and quantitative tools and techniques Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618518072801", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618520077677, "name": "Senior Underwriting Manager, Major Accounts Casualty", "posting_name": "Senior Underwriting Manager, Major Accounts Casualty", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1791408840, "t_create": 1791117420, "ats_job_id": "262111", "display_job_id": "2026-262111", "type": "ATS", "id_locale": "2026-262111-en", "job_description": "Provide senior technical guidance on complex primary casualty risks and loss sensitive structures, including large deductibles, retrospective programs, collateral requirements, collateral alternatives, and significant loss experience. 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Leadership: Responsible for the retention, acquisition, and development of senior level underwriting talent. Formally manage, guide, mentor, and coach underwriters in both technical and professional skills. Foster an environment conducive to innovation, continuous improvement and product development. Risk Selection: Responsible for developing and implementing a strategy to better evaluate risk quality and further underwriters' skillset in qualifying, selecting and assessing sharing economy and new mobility risks. In addition to managing staff, may also be responsible for underwriting complex accounts. Agent/Broker Relationships: Establish and maintain high level of relationship management with key Agents and Brokers. Develop underwriters' technical, negotiation, communication and general deal making skills. Portfolio Management: Evaluate portfolio performance based on profitability metrics, evolving risk scenarios, outcome and volatility ranges, reinsurance, opportunity metrics, and industry trends. Define UW team execution strategy and oversee execution of continuously improving portfolio in alignment with team objectives. Be the lead custodial of capital for your team. Quality Audit and Account Review: Collaborates with the LMMS SUO and the OOU to ensure files meet regulatory requirements and internal documentation standards. Coach underwriters to articulate thought process, decision making within both account reviews and file documentation. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}