We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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"location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Worcester, Massachusetts, United States", "Springfield, Massachusetts, United States", "Cambridge, Massachusetts, United States", "Boston, Massachusetts, United States", "Quincy, Massachusetts, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1792443300, "t_create": 1791908160, "ats_job_id": "262217", "display_job_id": "2026-262217", "type": "ATS", "id_locale": "2026-262217-en", "job_description": "Apply Today - January 2027 Training Classes Are Now Open A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day. Standard shift is 11:30-8 EST, 12:30-9 CST, or 8:30-5 PST. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520240583", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618519814626, "name": "Senior Underwriter, Mobility Solutions", "posting_name": "Senior Underwriter, Mobility Solutions", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "San Francisco, California, United States", "Chicago, Illinois, United States", "Plymouth Meeting, Pennsylvania, United States", "Atlanta, Georgia, United States", "Hartford, Connecticut, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1790107140, "t_create": 1789566240, "ats_job_id": "261881", "display_job_id": "2026-261881", "type": "ATS", "id_locale": "2026-261881-en", "job_description": "Evaluate complex, unusual, emerging, or high-value mobility risks, including those involving rideshare networks, delivery fleets, autonomous vehicle technology, connected vehicles, and mobility platforms. Manage a portfolio of clients, brokers, and mobility partners, using market presence and industry knowledge to develop and underwrite profitable business. Underwrite policies within delegated authority, seeking guidance from leadership as needed, and make analytical, data-driven decisions on risk selection, terms, conditions, and pricing. Strengthen existing relationships and develop new ones to generate opportunities, understand changing exposures, and deliver responsive solutions. Identify how evolving mobility models, technologies, regulations, and legislation may affect underwriting decisions and portfolio performance. Recognize and communicate emerging exposure trends across rideshare, delivery services, autonomous vehicles, and related mobility segments. Contribute ideas for product development and participate in the design, development, and execution of new mobility solutions. Analyze portfolio performance and recommend opportunities for growth, refinement, risk improvement, or product development. Contribute to team projects, including process, workflow, data, and underwriting-tool improvements. Degree in Business or equivalent typically required A minimum of 2.5 years, typically 3 or more years, of progressive underwriting experience and/or other related experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process, and proficiency in the use of qualitative and quantitative tools and techniques Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618519814626", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618520235998, "name": "Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuster", "posting_name": "Claims Specialist II - Rideshare Commercial Auto - Attorney Represented Bodily Injury Claims Adjuster", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Las Vegas, Nevada, United States", "Suwanee, Georgia, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Hoffman Estates, Illinois, United States", "Weatogue, Connecticut, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1792158000, "t_create": 1791896040, "ats_job_id": "262193", "display_job_id": "2026-262193", "type": "ATS", "id_locale": "2026-262193-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520235998", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618520262800, "name": "Senior Technical Claims Specialist, Environmental", "posting_name": "Senior Technical Claims Specialist, Environmental", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Dover, New Hampshire, United States", "Suwanee, Georgia, United States", "Charlotte, North Carolina, United States", "Lake Oswego, Oregon, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1792595940, "t_create": 1791993720, "ats_job_id": "262228", "display_job_id": "2026-262228", "type": "ATS", "id_locale": "2026-262228-en", "job_description": "Own the claim end to end. Determine coverage, investigate, assess liability, set and adjust reserves, evaluate exposure, negotiate settlements, and authorize payment. You'll also have the authority to deny claims when the facts and policy language support it. Drive litigation strategy. Review pleadings, claim files, and investigation materials, then set the plan to resolve each suit, including coverage positions, amounts owed, discovery plans, and negotiation approach. Build the right team for each matter. Based on the allegations, assemble the working group of Home Office Legal, defense counsel, and Home Office Claims, and bring in technical resources such as environmental consultants where needed. Manage outside counsel. Oversee defense counsel's strategy, practices, and billing so spend stays aligned with outcomes. Protect the claim and the data. Maintain the integrity of financial processing and the security of confidential information in claim files. Mentor and partner. Coach colleagues and serve as the claims liaison to Underwriting, Reinsurance, and other business partners. Stay ahead of the law. Track legislation, court decisions, and trends affecting pollution and other specialty coverages, and advise Claims Management on any impact to claims policies and procedures. Contribute beyond your desk. Participate in special projects that shape how the team works. What you bring Required 5-7 years of commercial casualty claims experience, including environmental or pollution claims handling Proven ability to handle complex, litigated matters independently, including coverage analysis, reserving, and settlement negotiation Strong command of environmental coverage issues, such as pollution legal liability, CGL pollution exclusions, and third-party bodily injury and property damage from contamination Experience managing defense counsel and consultants Excellent analytical, negotiation, and communication skills Advanced Environmental Claims and/or Pollution Claims experience preferred Experience with mass litigation and/or toxic tort required Ability to obtain/maintain All-Lines Adjuster License Experience with Superfund/CERCLA, remediation oversight, or environmental site claims Background in law, environmental science, engineering, or a related field, or a professional designation (e.g., CPCU, AIC) Experience handling construction defect, toxic tort, or other complex specialty lines", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520262800", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618520347584, "name": "Director, Product Owner \u2013 Digital Online Sales Experience", "posting_name": "Director, Product Owner \u2013 Digital Online Sales Experience", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Product Management", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1792595220, "t_create": 1792586640, "ats_job_id": "262312", "display_job_id": "2026-262312", "type": "ATS", "id_locale": "2026-262312-en", "job_description": "Translate business strategy into product outcomes: Partner with stakeholders and cross-functional teams to translate business priorities into clear product strategies, roadmaps, and OKRs that drive growth, improve customer experiences, and deliver measurable business value. Advance the digital shopping experience: Lead product efforts to simplify and improve the end-to-end online quoting and purchasing journey, reducing friction, improving conversion, and helping customers confidently select the right coverage. Shape and manage product roadmaps: Establish and continuously refine roadmaps across key digital focus areas, balancing near-term optimization opportunities with longer-term investments and capabilities that support the evolving needs of the business and our customers. Establish effective operating rhythms: Build consistent ways of working within the Product Owner team and across key partners to create transparency into the product backlog, alignment around roadmaps and priorities, and clear visibility into progress, dependencies, and decisions. Drive experimentation and continuous improvement: Foster a culture of testing and learning by leveraging customer insights, behavioral data, and product performance to identify opportunities, prioritize experiments, and scale experiences that deliver meaningful business results. Support product innovation, risk management, and security: Partner with teams across the enterprise to enable product rollouts, advance coverage modeling capabilities, strengthen fraud prevention, and maintain a secure and reliable online shopping experience. Lead through ambiguity: Bring structure, clarity, and alignment to complex business problems while helping teams navigate competing priorities, technical dependencies, and evolving customer and business needs. Develop domain expertise and strong business acumen: Build a deep understanding of digital sales performance, customer shopping behaviors, business economics, and the broader insurance landscape to inform product decisions and challenge assumptions. Lead and develop a high-performing team: Lead, coach, and develop Product Owners who demonstrate strong product thinking, proactive ownership, cross-functional influence, and a relentless focus on delivering customer and business outcomes. Advanced knowledge product management, Agile development methodologies, and experience in organizational change management as typically acquired through a Bachelors` degree in relevant field (business, computer science, etc) and a minimum of 10 years` experience in product development, business, marketing, technology, and/or consulting Master`s degree preferred High level of proven business expertise needed to set clear priorities for product and understand business value impacts across an entire business unit High level of proven outcomes managing and mentoring product managers, product owners, and people leaders Technical proficiency required to participate in program increment planning and have an informed, independent voice Strong influencing and leadership skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business Proven experience with Agile practices and expectations Comfortable with making decisions with some level of uncertainty Strong communication and collaboration skills, both written and verbal Encourages non-hierarchical culture", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520347584", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618520351895, "name": "Senior Technical Claims Specialist II, Environmental Claims", "posting_name": "Senior Technical Claims Specialist II, Environmental Claims", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Dover, New Hampshire, United States", "Suwanee, Georgia, United States", "Charlotte, North Carolina, United States", "Lake Oswego, Oregon, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1792800840, "t_create": 1792602240, "ats_job_id": "262323", "display_job_id": "2026-262323", "type": "ATS", "id_locale": "2026-262323-en", "job_description": "Shape what comes next! This is a senior individual-contributor role for a seasoned claims professional to work in Commercial Casualty and Environmental Liability claims. You will own your files from first notice of loss through resolution, with ability to determine coverage, set reserves, direct litigation, and negotiate settlements. As a recognized subject matter expert, your judgment will shape outcomes and influence how we approach emerging environmental exposures. What You Bring 10+ years handling complex commercial casualty or environmental liability claims, including litigated matters Deep knowledge of coverage analysis and environmental liability (e.g., pollution legal liability, CERCLA, remediation, third-party BI/PD) Proven negotiation record on high-exposure claims Experience directing defense and coverage counsel Strong communication skills and the credibility to advise senior leaders CPCU, AIC, ARM, or JD a plus; adjuster licensing as required Experience with Superfund/CERCLA, remediation oversight, or environmental site claims Background in law, environmental science, engineering, or a related field, or a professional designation (e.g., CPCU, AIC) Experience handling construction defect, toxic tort, or other complex specialty lines Manage high-severity environmental and commercial casualty claims end to end, including coverage determination, liability analysis, reserving, negotiation, and payment. Analyze policy language, exclusions, and environmental liability provisions to take well-supported positions on complex, often novel coverage issues. Build resolution strategies, including discovery plans, reserve recommendations, and settlement approach. Assemble and direct the right team for each matter, including defense and coverage counsel, environmental consultants, Home Office Legal, and Home Office Claims. Manage outside counsel performance and billing. Partner with Underwriting, Reinsurance, and other business units. Mentor claims staff and advise Claims Management on legislative, court, and market developments affecting claims practices. 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Learn how insurance products and risk management solutions support businesses across a variety of industries. Partner with brokers, customers, and internal teams to understand client needs and develop tailored insurance solutions. Build strong communication, negotiation, and relationship management skills. Develop expertise in risk selection, coverage analysis, and pricing strategies. Make informed business decisions that balance customer needs with profitable growth objectives. Build a foundation in underwriting principles, risk assessment, coverage analysis, and pricing. Develop the knowledge and skills needed to grow your career within underwriting. What you've got You have 0-2 years of related professional experience. You hold, or will be completing, a Bachelor's degree in Risk Management & Insurance, Economics, Finance, Business or a related discipline. A strong academic record with a cumulative 3.0 GPA preferred. You possess strong analytical, decision-making, and negotiating skills. You have solid interpersonal skills and demonstrate a passion for customer service. You must be willing to complete professional designation(s) and continued insurance education. You must have permanent work authorization in the United States. 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Independently manage moderate to high exposure claims involving Commercial General Liability policies including OCP, OCIP, CCIP and Self-Insured Retention programs. Conduct timely liability investigations, evaluate risk transfer opportunities, and develop defense strategies in coordination with counsel to drive efficient, outcome-focused resolutions. Drive proactive claim outcomes through early investigations and strategic decision making. Own the full claim lifecycle from coverage analysis and reserving to negotiation and resolution - by making timely, well-supported decisions. Actively manage litigation, set clear expectations with clients and counsel, and pursue early resolution strategies to reduce cycle time, legal spend, and overall claim severity. Acts as senior technical professional on team, mentor and elevate team performance through coaching. Serve as a resource for less experienced adjusters by providing real-time guidance on coverage, liability, and investigation strategy. Reinforce best practices in documentation, reserving and communication, contributing to improved QA outcomes and consistent execution across the team. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Moderate technical expertise handling commercial auto and general liability bodily injury and property damage claims preferred. Demonstrated ability to handle multi-part litigation, contract interpretation, and risk transfer (additional insured and indemnity) preferred. interpersonal skills to communicate and negotiate with customers and conduct investigations required. 4-6 years experience in managing 3rd party bodily injury and property damage litigated claims for both insured and self-insured clients, including directing defense counsel, evaluating exposure, and negotiating settlements. Demonstrated leadership ability and time management skills to delegate work appropriately and organize resources effectively. 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Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers. Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues. Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims. Determines and negotiates settlement amount for damages claimed within assigned authority limits. Write simple to moderately complex property damage estimates or review auto damage estimates. Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate. Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations. Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed. Bachelor's Degree preferred. High school diploma or equivalent required. 1-2 years of experience. Claims handling skills preferred. Strong customer service and technology skills. Able to navigate multiple systems, strong organizational and communication skills. 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Work independently with field underwriters and directly with underwriting managers on mandatory referrals and voluntary consultations. Keep primary casualty and excess placements aligned and consistent, including across owner-controlled and contractor-controlled wrap-up programs (OCIP/CCIP) where the entire job site is covered under one consolidated program. Support leadership on transactions and act as a trusted advisor on exposure, coverage analysis, and key pricing and financial decisions within your authority. Monitor the frameworks that guide underwriting decisions, such as referrals and technical reviews, and recommend improvements. Regularly evaluate portfolio performance in Large Construction, working with underwriting leaders to spot what's driving results, risks, and opportunities. Drive underwriting technical excellence across Large Construction, partnering with underwriting leaders to identify and resolve issues. Work with underwriting leaders to spot opportunities for product and service improvements and underwriter development, such as new skills or tools, and coordinate the resources to make them happen. Model strong collaboration across teams, stakeholders, and partners, including underwriting support, claims, actuarial, and NA product teams. Build and maintain relationships with key brokers and reinsurance/facultative partners. Join customer meetings, stewardship discussions, and new business presentations as needed. Expert-level knowledge of all aspects of coverage forms, exclusions, and exposure. Pricing, structure, rating, rating plans, loss forecasting, credit risk, market knowledge, preferred. Advanced knowledge of and experience operating within several different industry segments - experience with and knowledge of Construction programs key; insurance operations; claims, finance and actuarial concepts; regulatory environment; loss control/risk engineering; reinsurance; account management; product development; and industry trends. Must be a skilled collaborator who is willing to assess all sides of an issue, bring in others with expertise, and independently execute and advance the collaboration model. Other professional skills required include: superior communication skills (written, verbal, presentation, listening); approachability; tact; coaching/development; analyzing and problem solving; relationship and service driven; clear solutions orientation and commitment to achieving segment operational and financial objectives; negotiation skills; and demonstrated ability to consistently and positively influence others both internally and externally (brokers/customers) as required. As normally acquired through a related bachelor's degree, 10 or more years of relevant experience that includes underwriting, claims, reinsurance, coaching/developing others, working with brokers/agents and current with market trends and developments.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618519924576", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618519994457, "name": "Claims Manager II, Commercial Insurance", "posting_name": "Claims Manager II, Commercial Insurance", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1792003200, "t_create": 1790629980, "ats_job_id": "262038", "display_job_id": "2026-262038", "type": "ATS", "id_locale": "2026-262038-en", "job_description": "* Manages team to ensure that adequate resources and technical skills exist to handle complex, high-exposure Excess claims in accordance with Company service standards and expectations. Drive a culture of urgency, accountability, disciplined collaboration, and clear communication. Partner effectively with internal and external stakeholders - including Underwriting, Legal, Reinsurance, Brokers, Insureds, Counsel - to align on claim strategy and achieve optimal outcomes. Model strong leadership and decision-making in a dynamic environment where priorities, exposures, and stakeholders' needs can shift quickly. Actively attracts, develops, and engages talented claims employees while simultaneously addressing employees who are not meeting expectations. Focuses staff on continuous improvement, engaging in the transformation and sustainability efforts, looking for ways to build capabilities, and driving organizational effectiveness. Participates in short to medium-term strategic business planning. Reviews and approves, within assigned authority limits, claim expenses and settlements that exceed the claims employee's authority level appropriately refers claim expenses and settlements that exceed personal authority limits for approval. Monitors and evaluates the claims reserve practices within the office and ensures that actual reserves are accurate and established promptly. Prepares and distributes management reports analyzing and documenting office operations and performance identifies, analyzes and reports on claims processing trends and issues. Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor the company's compliance with state and federal legislation. Advanced knowledge of Commercial Claims (Excess and Specialized, General Liability, Environmental, etc.), claims investigation, coverage evaluation, loss assessment, reserving, insurance legal & regulatory environment, claims processes, applications/systems and procedures, medical terminology, and finance Demonstrated ability to direct the work of others, implement strategies and plans created by senior leaders, develop staff, and achieve goals/objectives the right way Other skills required include: planning/organizing work, communication (listening, delivering complex messages, gaining support, promoting collaboration, etc.), diplomacy/tact, business/financial acumen, and adaptability Bachelor's degree or equivalent and 7+ years of progressively more responsible related work experience Claims Management experience preferred. 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