We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. 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Utilizes the Nursing Process (assessment, diagnosis, planning, intervention and evaluation) to facilitate medical management to attain maximum medical improvement and return-to-work (RTW) per state jurisdictional requirements. Appropriately utilizes internal and external resources and referrals i.e., Utilization Review, Peer Review, Field Claims Specialists, Regional Medical Director Consults, and Vocational Rehabilitation to achieve best possible case outcome. Follows general technical direction from nurse manager, senior medical and disability case manager and/or CCMU staff to resolve highly complex medical and/or RTW issues and/or successfully manage catastrophic injuries. Documents all RN activities accurately, concisely and on a timely basis. This includes documenting the medical and disability case management strategies for claim resolution, based on clinical expertise. Adheres to confidentiality policy. Appropriately applies clinical expertise to claims and delivers services in an efficient and effective manner. Accurately and appropriately documents billable time for work performed. Achieves annual chargeable time goal. Handles special projects as assigned. Ability to analyze and make sound nursing judgments and to accurately document activities. Strong communication skills in order to build relationships with injured employees, medical professionals, employers, field claims staff and others. Good negotiation skills to effectively establish target return to work dates and coordinate medical care. Knowledge of state, local and federal laws related to health care delivery preferred. Personal computer knowledge and proficiency in general computer applications such as Internet Explorer and Microsoft Office (including Word, Excel and Outlook). Degree from an accredited nursing school required (prefer Bachelor of Science in Nursing). Minimum of 3 to 5 years of clinical nursing experience; prefer previous orthopedic, emergency room, critical care, home care or rehab care experience. Previous medical case management experience a plus. Must also have current unrestricted registered nurse (R.N.) license in the state where the position is based and other assigned states as required by law. Must have additional professional certifications, such as CCM, COHN, CRRN, etc., where required by WC law.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502270864", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618499962193, "name": "Associate Treasury Analyst (Summer 2025)", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "0022-Corporate Finance-US", "t_update": 1737132420, "t_create": 1724422200, "ats_job_id": "65861", "display_job_id": "2024-65861", "type": "ATS", "id_locale": "2024-65861-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description A career in finance at Liberty Mutual is more than just balancing assets and liabilities. You'll be using innovative tools and problem-solving skills to fuel your growth and success--and ours. We're dedicated to helping industry-leading finance talent realize their dreams--straight out of college. Sound like you? Read on. The details Here's a remarkable opportunity to work for Liberty Mutual, a global Fortune 100 Company. In this role, you'll execute daily Treasury operational functions and explore advances in automation and technology to drive process improvements forward--all while providing strategic recommendations to the management team. You'll experience daily interaction with Liberty's Strategic Business Partners, banking partners, and internal Treasury departments to provide superior customer service to our internal and external customers! You'll also be responsible for ad-hoc reporting, analysis, and execution of financial controls, and may participate in department and/or cross-functional projects of low scope. Qualifications What you've got You have 0-2 years of professional experience. You hold a bachelor's degree in Business Administration, Finance, Accounting, Economics or a related field with a minimum 3.0 cumulative GPA You must have permanent work authorization in the United States. You are detail-oriented and thrive in a fast-paced work environment. You possess strong interpersonal, communication, organizational, and leadership skills. You have experience with technical programs, including a strong working knowledge of Microsoft products like Word and Excel. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Bachelor's degree in technical discipline or equivalent experience. Minimum 3+ years of Cybersecurity experience. Knowledge of frameworks, standards, and best practices (i.e., NIST, PCI, CIS-CSCs, COBIT). Experience applying DevSecOps principles including CI/CD, configuration, and infrastructure (Unix/Linux) as code, and auto-remediation. Experience applying the Open Web Application Security Project (OWASP) Top Ten to web application design and code. Ability to assist on implementation projects and produce run-book documentation, including procedures and job-aids. Experience in developing and using Source Code Version Control Systems like Git or Subversion, including branching, merging, and managing code releases/versions. Experience with Development and Automation tools including Java, HTML, PowerShell, Ruby, Bamboo, Git, Jenkins, SAML Tracer, Fiddler etc. Experience working with Oracle, MS-SQL, SQL, JBOSS, Splunk. Experience with Multi-factor Authentication, Active Directory, LDAP, or Cloud Directory Services (PING, Azure, or AWS). Experience with developing end to end applications in a fully scaled Agile environment, including JIRA, SAFe, SCRUM and KANBAN.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501354320", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618502189790, "name": "Sr. Portfolio Architect - US Architecture", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1737664380, "t_create": 1737036720, "ats_job_id": "68237", "display_job_id": "2025-68237", "type": "ATS", "id_locale": "2025-68237-en", "job_description": "Master's degree in technical discipline; 12+ years of architecture experience in a multi-platform distributed environment Display strong thought leadership in pursuit of modern architecture principles and technology modernization Ability to assess rapidly changing technologies and apply them to business needs Experience in messaging platforms, protocols, and techniques such as Kafka, and event sourcing Experience with Event based application architecture and design Experience developing applications in cloud-based platforms such as AWS, Azure and/or GCP Experience with leading Insurance SaaS platforms such as Guidewire or Duck Creek Experience with AWS services such as S3, RDS, DynomoDB, EC2, and Lambda Experience in a wide variety of data storage technologies, from RDBMS to NoSQL, Graph and object storage Understanding of data security and data access controls and design aspects Experience with gathering end user requirements and writing technical documentation leveraging frameworks such as TOGAF and/or C4 Modeling Experience leveraging various well architected frameworks to drive architecture runways. Experience in Agile development methodologies Excellent customer facing and team player skills Time management and multitasking skills to effectively meet challenging deadlines Ability to suggest innovative solutions based on new technologies and trends Experience with Salesforce", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502189790", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618502413187, "name": "Chief Product Officer, Distribution", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Strategy & Planning", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1738359480, "t_create": 1738332540, "ats_job_id": "68485", "display_job_id": "2025-68485", "type": "ATS", "id_locale": "2025-68485-en", "job_description": "Collaborates with business and technology stakeholders to enable execution of end-to-end delivery plan across foundational distribution capabilities across GRS. Responsible for translating Distribution domain-level business objectives (e.g., increase efficiency through an improved broker and customer portal experience) into agile product strategies through a deep understanding of end-to-end distribution lifecycle management. Responsible for ensuring stakeholder satisfaction and overall progress against strategic objectives using agile methodology. Develops and executes product strategies and roadmaps to support digital capabilities such as broker onboarding, customer / broker account management, relationship management, customer / broker domain analytics in partnership with other domain and portfolio leaders. Deeply understands the businesses that comprise GRS, their go-to-market strategies, their common opportunities to leverage scale, and their unique differences that are required to win in local markets. Translates the voice of customer (from both broker and consumer perspective) and works closely with business units to take business strategy and translate into product strategies to support overall business objectives. Represents the business by communicating the product vision broadly and effectively to key stakeholders and Sr. Management. Prioritizes and allocates investment across products and ensures sufficient resources. Owns the overall product backlog across the Distribution domain and provides guidance to product owners on the teams that comprise the complete effort. Uses the overall backlog to coordinate the work of product teams, through each team`s product owner. Functions as the final arbiter at the agile product level to order work and accepts the final release plan. Manages final escalation on trade-offs across the product domain, provides customer-oriented feedback on product and feature demos for product teams. Provides leadership to agile product teams and has direct managerial responsibilities for Product Owners. Defines objectives and development plans in alignment with IT and business objectives. Manages team to achieve business results. Champions agile development methodology transformation across the company through contribution to agile education initiatives and communicating agile principles to executive audiences. Monitors the application of agile principles across product teams. Leads a team of about 40 FTEs globally Manages diverse stakeholders globally Business expertise and knowledge of agile development methodologies and IT project management Bachelors` degree in relevant field (business, computer science, etc.) and a minimum of 10 years` experience in business, engineering, technology and/or consulting. Master`s degree preferred. At least 5 years` experience managing product management teams. Proven business expertise needed to set clear priorities across the product domain and drive business value. Has in depth knowledge and ability to influence business strategy for Distribution function for a commercial insurer. Possesses strong communication and influence skills within the reporting line as well as with IT and business peers. Excellent collaboration skills -- leading execution across teams, influencing across organizations, respected, experience of working across levels from developers and designers. Demonstrates passion for improving customer outcomes and experiences. Embraces change and `outside of the box` ideas-does not feel attachment to the status quo. 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The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. This role has a hybrid work schedule (2 days per week in the office) and we will only consider candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Columbus, OH and Indianapolis, IN. Job introduction: As a member of the LIFTED Shared Services team, the Tecnical Product Owner II represents the voice of the customer and the organization through the delivery of business value, focusing primarily on Content Management and Shared Business Utilities product line, and will expand to other developing Shared Services opportunities. The candidate who fulfills this role is expected to work closely with stakeholders (business and technology), including leadership, to define and prioritize initiatives, features, and stories, ensuring alignment with customer needs and organizational goals. This person must be able to understand our customers' needs and problems in detail and ensure the problems are clearly defined and prioritized so that the agile teams are focused on the most valuable work. The candidate is the team member who is always communicating with stakeholders, ensuring an aligned understanding of how the agile team can provide the highest value to the customer through the lens of the product portfolio. This person must have the ability to understand the technical essentials of the products they are managing and collaborate with agile teams, product owners, technical managers, and architects across the Shared Services product portfolio suites as well as within the various Liberty Mutual markets to develop a deep understanding of the technologies and systems they support. About the job: Collaborates to create and/or enhance a product vision and alignment with strategic priorities with stakeholders. Contribute to the development of the portfolio vision. Communicates product and portfolio vision to their agile team and other agile teams beyond their portfolio/functional area. Work collaboratively with key customer stakeholders to define Key Value Indicators that help measure outcome attainment. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in the quarterly planning cycle for the products they are responsible. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning. Sets expectations with stakeholders for the delivery of new capabilities, features, and functionalities, defining Key Value Indicators that help measure outcome attainment and transition product enhancements onto the product backlog. Participates in agile team demos, retrospectives, and all other scrum ceremonies. Works daily with the agile team, clarifying business needs, assisting in removing product-level roadblocks, constantly communicating, and supporting alignment around product strategy. Resolving open issues/questions quickly and efficiently. Collaborates with IT and business leadership to align development and business. Monitors and maintains the product's health, supporting long-term product viability and efficiency, and balancing long and short-term costs with desired outcomes and projected benefits. Analyzes and reports on feasibility, cost of delay ramifications, economies, customer-related product usage metrics, or other aspects of planned or potential changes to the product. Ensures a well-positioned product through internal and external market & industry analysis. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external agile teams to ensure priorities are aligned across agile teams both within and outside the portfolio. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) to key technical and customer stakeholders. At times may lead or co-lead customer-centric design, ADDR, and usability testing with the agile teams. Qualifications Bachelor` degree in a relevant field (business, computer science, humanities etc.). Minimum 5+ years of Technical Product Owner experience within agile teams. Must have experience delivering applications involving user interfaces and API's. Knowledge of Agile development methodologies and IT project management. Able to depict and explain the importance of complex ideas, issues, and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. A strong experimental mindset to drive innovation amongst uncertainty. Experience with Content Management systems is desirable. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Facilitate design of Rate Order Calculations in Earnix and integration with upstream services to fully enable capabilities of Earnix Ensure accuracy of all pricing and non-pricing outputs from Earnix Coordinate planning and execution with Tech and Data Solutions teams with understanding of high-level rating architecture. Design and implement other use cases of Earnix as a rating engine. Enables the business to make clear trade-offs between and among choices, with a reasonable view into likely outcomes. Strong understanding of rating algorithm structures, including their components, inputs, and outputs, is highly preferred. Broad knowledge of predictive analytic techniques and statistical diagnostics of models. Advanced knowledge of predictive toolset; reflects as expert resource for automation script development, python skills a plus. Earnix or similar rating tools knowledge is a plus. Demonstrated ability to exchange ideas and convey complex information clearly and concisely. Ability to establish and build relationships within and outside the organization. Ability to give effective training and presentations to management and other groups. Ability to use results of analysis to persuade team, department management or senior management to a particular course of action. Broad knowledge of business drivers and market context. Has a value driven perspective with regard to understanding of work context and impact. Competencies typically acquired through a Ph.D. degree (in Statistics, Mathematics, Economics, Actuarial Science or other scientific field of study) and a minimum of 3 years of relevant experience, a Master`s degree (scientific field of study) and a minimum of 6 years of relevant experience or may be acquired through a Bachelor`s degree (scientific field of study) and a minimum of 8 years of relevant experience.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501824633", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618502380692, "name": "Associate Accountant", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Columbus, Ohio, United States", "Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Finance & Accounting", "business_unit": "0022-Corporate Finance-US", "t_update": 1738587540, "t_create": 1738178340, "ats_job_id": "68449", "display_job_id": "2025-68449", "type": "ATS", "id_locale": "2025-68449-en", "job_description": "Provides reporting and compliance support internally and to external regulatory agencies. Supports and reviews the accurate and timely completion of reporting requirements for the Corporate Regulatory Team to a variety of regulatory agencies including but not limited to ISO, TICO, CAR and AAIS. Supports accounting, financial, and statistical analysis. Prepares reports efficiently and effectively. Develops, documents and performs internal control procedures to ensure accurate and timely regulatory reporting. Understands how data flows through our source systems and into our reporting process and how it correlates to our financial systems in order to identify issues and take action to address them. Continually assesses the business value and efficiency of the work performed, making suggestions for improvements and collaborating with others in implementing them. Actively participates in increasingly complex department projects and continuous improvement activities. Reviews and approves work from offshore team members to ensure accuracy and compliance with established protocols. Responsible for maintaining team's mailbox and supporting tools. 0-2 years of professional experience. Bachelor's degree in Accounting with a minimum 3.0 cumulative GPA. Additional requirements may apply. You must have permanent work authorization in the United States A fast-paced work environment Possess the ability to manage and prioritize multiple projects simultaneously. 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