We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. 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Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Join our Inside Sales team and get free P&C license training with paid training time. Key Date: Unlicensed Class: August 24, 2026 Licensed Class: September 8, 2026 Unlicensed Class: September 21, 2026 A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. 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Key Date: Licensed Class: September 8, 2026 Unlicensed Class: September 21, 2026 A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! 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Develop, implement, and refine claim-handling protocols, procedures, escalation frameworks, and best practices for complex casualty, environmental, mass tort, toxic tort, latent injury, and other specialty claim portfolios. Travel: Travel as needed to support business needs, including stakeholder meetings, leadership engagements, litigation activities, and industry events. Experience: 10+ years of commercial specialty claims experience, including significant coverage issues and severe-exposure casualty work, with 5+ years of leadership experience; a proven track record of managing and developing other claims people-leaders is a plus. Technical Breadth: Deep expertise across multiple specialty lines, specifically Environmental, EPLI, Professional Liability (E&O), mass tort litigation/MDL/class action, Umbrella, Excess, and the full range of Coverage B - Personal and Advertising Injury exposures (particularly, defamation, advertising injury/copyright, trade dress, and slogan offenses). Knowledge of Guidewire Claims System, a plus. Experience developing, implementing, and refining claim-handling protocols, procedures, and best practices for environmental, mass tort, toxic tort, latent injury, and other complex claim portfolios a plus. Protocols & Best Practices: Experience developing, implementing, and refining claim-handling protocols, procedures, escalation practices, and best practices for environmental, mass tort, toxic tort, latent injury, and other complex claim portfolios a plus. Education & Credentials: Bachelor's degree required; Juris Doctor (JD), MBA, CPCU, or RPLU designations are a plus. 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Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. 1+ years Personal Lines Third Party Auto Casualty Experience. 1+ years Attorney Represented Experience. Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience. 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Provides technical and professional coaching to underwriters and account analysts, sharing expertise and contributing to the development of underwriting talent. Serves as a resource for complex underwriting questions and provides feedback to management on employee progress and development needs. Partners with leadership on influencing underwriting standards Degree in business, finance, risk management, or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business 25% travel required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517611770", "isPrivate": false, "latlongs": "35.2270869,-80.8431267"}, {"id": 618517780293, "name": "Technical Director, Commercial Auto", "posting_name": "Technical Director, Commercial Auto", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Philadelphia, Pennsylvania, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Chicago, Illinois, United States", "Los Angeles, California, United States", "Plano, Texas, United States", "Salt Lake City, Utah, United States"], "hot": 0, "department": "Risk Control", "business_unit": "3026-GRS-North America-US", "t_update": 1782319200, "t_create": 1781725500, "ats_job_id": "76460", "display_job_id": "2026-76460", "type": "ATS", "id_locale": "2026-76460-en", "job_description": "Educate and Empower: Provide coaching, training, and resources to risk control consultants and clients to promote best practices in safety and risk management. Collaborate: Work closely with cross-functional teams across Risk Control, Underwriting, and Claims\u2014including direct customer service\u2014to ensure comprehensive risk assessment and management strategies. Survey and Service High Premium and Complex Accounts: Complete prospective and new business surveys and provide targeted service to our largest and most sophisticated clients using our commercial auto specific tools to improve performance and guide underwriting to profitable business. Analyze and Optimize: Use data analytics and industry insights to identify trends, develop actionable strategies, and drive continuous improvement in risk control practices, including applying AI to generate insights and results. Influence the Future: Monitor trends in commercial auto and mobility to shape the direction of our risk control initiatives, influencing policy and procedural changes that enhance our market position. An agile mindset with a passion for problem-solving and innovation, and someone who thrives in a diverse, fast-paced environment. Proven experience in risk control within the commercial auto insurance industry. Exceptional coaching and communication skills to inspire and guide both teams and clients. The ability to monitor and evaluate the technical quality of loss prevention services delivered by less experienced consultants. Strong technical commercial auto knowledge and analytical skills to interpret data and inform decision-making. A can-do attitude that supports both risk control and underwriting while balancing multiple priorities. A commitment to actively acquiring and retaining profitable business. The ability to lead and collaborate on projects. * Bachelor's degree in Engineering or related field with clear trajectory of increasing skills in the commercial auto insurance field. At least 10 years of directly related consulting experience in risk control or progressive safety/health field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, CDS, CDT, or CPE. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement. Conversant in FMCSA regulations, telematics, micromobility, and autonomous vehicles. Strong and effective interpersonal, writing and other communication skills. Role will need to develop and maintain effective relationships with customers, peers, and industry contacts. Excellent coaching and mentoring skills. Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite and obtain information from the FMSCA/SMS sites. 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Lead negotiations and actively participate in mediations, arbitrations, and settlement discussions. Partner with brokers, risk managers, reinsurers, and insureds to strengthen relationships and deliver exceptional service. Support audit and compliance processes while maintaining required adjuster licenses and professional credentials. What Makes You Successful You bring strong technical expertise, sound judgment, and the ability to navigate highly complex claims involving multiple stakeholders and evolving legal and regulatory considerations. You're comfortable making independent decisions, influencing outcomes, and balancing customer service with strong business acumen Bachelors' Bachelor's Degree and/or advanced degree. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}