We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. 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Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims. Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. Construction Liability or Commercial General Liability claims experience preferred.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514996432", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618516348961, "name": "Senior Technical Claims Specialist: Excess, Coverage and Specialized Claims", "posting_name": "Senior Technical Claims Specialist: Excess, Coverage and Specialized Claims", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1776081540, "t_create": 1774448880, "ats_job_id": "75245", "display_job_id": "2026-75245", "type": "ATS", "id_locale": "2026-75245-en", "job_description": "As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. Ability to adapt to work in multiple claim systems. Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required. 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Creates a high performing, results-oriented staff through candidate selection, onboarding, ongoing development, and managing individual performance with regular coaching focused on behavior and technical skill sets. Leads and actively contributes to a culture of continuous improvement and ensures utilization of tools and behaviors within the Liberty Management System to foster critical thinking and innovation around problem solving and development of standard work. Responsible for building and maintaining internal and external customer relationships. Serves as a primary point of contact for agents, brokers and policyholders. Hosts and facilitates in person and/or telephonic claim reviews on a continuous cycle and ensures Special Service Instructions are managed appropriately. Often called upon to do presentations for existing and prospective customers. Provides management oversight of claims files (non-litigated or litigated) within the unit, to include Manager Reviews on open inventory and reviews files to measure quality assurance discusses individual training and development needs. Coaches to improve technical expertise within the team Monitors, evaluates and approves, within assigned authority limits, claims reserves, settlements and payments that exceed staff authority thresholds. Uses common reporting of data analytics to monitor claim production, inventory management, financial and quality compliance and claim volume trends and results. Data used to communicate team performance relating to production, significant achievements and areas for continuous improvement. Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor team compliance with Unfair Claims Practices. Advanced knowledge of Commercial Liability and Auto Liability policies, with proven ability to interpret contracts and evaluate risk transfer, including indemnity, additional insured, and third-party exposure analysis required. Proven success coaching and developing remote claims professionals, with the ability to drive accountability, engagement, and performance across a virtual team environment required. Strong leadership skills in mentoring less experienced claims professionals through consistent feedback, claim file guidance, and intentional development plans tailored to remote workforce required. Construction Liability claims experience strongly preferred, including exposure to owner/developers, OCIP/CCIP programs, NY Labor Law, complex third-party liability investigations, and multi-party litigation. Advanced knowledge of Commercial Property and/or Casualty insurance claims investigation, loss assessment, reserving, insurance legal and regulatory environment, litigation and fraud awareness. Ability to get work done through others, communicate effectively (including listening, writing clearly, giving constructive feedback, etc.), get support from above, plan/organize work, analyze/solve problems, and focus on the larger picture. Knowledge and capabilities typically acquired through a BS/BA degree (or equivalent) and at least 6 years of related experience. 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Analyze a wide range of performance reports and metrics and identify portfolio trends and insights on a regular cadence. Synthesize and communicate relevant trends and insights to diverse stakeholders through recurring updates. Use insights to identify, research, develop, and socialize business cases for actionable portfolio and underwriting improvement opportunities. Leverage technology, data, training, tools, guidance, and other reinforcement mechanisms to ensure consistency of quality underwriting & pricing decisions for Commercial Auto Lead execution of prioritized initiatives and moderate-high complexity projects, including cross-functional coordination and project management (building work plans, aligning stakeholders, managing timelines, and tracking outcomes). Support competitive intelligence, pricing and product strategy research, and market monitoring to inform underwriting strategy in support of annual planning, State of the Line, and other strategic forums. Support Office of Underwriting-prioritized processes and tools, such as the go-forward data architecture. Partner with segment/field teams to complete prioritized projects such as Auto audits, technical underwriting assessments, and targeted deep dives. Draft and maintain Commercial Auto technical underwriting reference materials as needed. Serve as a technical Commercial Auto Underwriting SME to Product, Actuarial & Analytics, Data Science, Technology and segment/field Underwriting Teams. Monitor and respond to emerging issues impacting Commercial Auto via product development and/or technical underwriting guidelines/guidance Develop and present training on complex topics to support execution and profitability for assigned product line. Bachelor's degree Strong verbal and written communication skills. At least 7-10 years of related work experience with demonstrated progression of responsibility Strong analytical, and problem-solving skills. Proficient in Excel and PowerPoint Must have good planning, organizational, analytical, and decision-making skills. Must be able to define, shape, and drive projects to completion while effectively collaborating with others with little supervision Proven ability to influence others Prior commercial auto underwriting or product/product analysis experience preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517054008", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618516499608, "name": "Casualty Claims Adjuster", "posting_name": "Casualty Claims Adjuster", "location": "Lake Mary, Florida, United States", "locations": ["Lake Mary, Florida, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Chandler, Arizona, United States", "Indianapolis, Indiana, United States", "Naperville, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1777405140, "t_create": 1775241480, "ats_job_id": "75377", "display_job_id": "2026-75377", "type": "ATS", "id_locale": "2026-75377-en", "job_description": "Apply now to learn and grow with us. Contribute positively; We come to work every day with the intent to make a positive impact on our work and on everyone around us. Investigates and evaluates coverage, liability, damages, and settles Bodily Injury claims directly with injured parties, within prescribed authority levels. Pursues proactive contact with injured parties through various creative means to connect, listen, empathize and make early settlement offers whenever appropriate to resolve injury claims. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims; refers tasks to auxiliary resources as necessary and advises as to proper course of action. Sends and responds to various written, telephone and SMS text inquiries to pursue resolution of the claim. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management tools and techniques to ensure accuracy in decision making. Keeps files updated with clear documentation for ease in understanding the status of investigations, evaluations and negotiations throughout the claim life cycle. Strong written and oral communication skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Growth mindset; adapts well to change including new standard work and new tools Basic knowledge of legal liability, general insurance policy coverage and State Tort Law preferred. Liability experience or policy and claims knowledge preferred. Bachelor's degree preferred. 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Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. Training is a critical component to your success and that success starts with reliable attendance. Attendance and active engagement during training is mandatory. 1+ years Personal Lines Third Party Auto Casualty Experience. 1+ years Attorney Represented Experience. Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Demonstrated competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 12-18 months of directly related experience. 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Identify emerging issues and variables with predictive power to improve risk segmentation. Own profitability for Public Entity coverages, including semiannual rate indications, rater maintenance, and segmentation enhancements. Provide account level pricing and modeling support to underwriters. Build and implement process and data improvements in collaboration with LOB teams and cross functional stakeholders. Support additional projects as needed, including Life Sciences, Multinational, and account segmentation scoring. Strong knowledge of actuarial techniques and standards, and familiarity with related business functions (finance, underwriting, claims, legal, sales, etc.). Advanced communication and interpersonal skills with the ability to build relationships across the organization. Demonstrated ability to mentor peers and develop junior staff. Experience in Public Entity business preferred but not required. Bachelor's degree required; Master's degree preferred. 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Develop and execute strategies to source, prioritize, and secure high-value distribution partnerships aligned with business and financial objectives. Engage and collaborate with internal stakeholders to ensure alignment on partnership strategy, value proposition, and execution plans. Lead negotiations on contract terms, deal structures, and financial arrangements to optimize return on equity and mutual value. Evaluate and onboard new agency and partner relationships, ensuring alignment with the Strategic Partnerships portfolio and long-term growth strategy. Transition newly signed partners into ongoing relationship management teams to support seamless onboarding and sustained success. Build and maintain relationships with senior leaders and decision-makers at national firms, demonstrating industry expertise and credibility. Analyze market trends, competitive dynamics, and emerging opportunities to inform strategy and strengthen negotiation positioning. Prepare and deliver compelling executive-level presentations to drive internal alignment and secure support for new partnership opportunities. Coordinate cross-functional resources to ensure successful implementation, onboarding, and execution of new partnerships. 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Own, maintain, and enhance complex pricing tools, including umbrella rating models and related workflows Diagnose and resolve model performance and behavior issues, ensuring pricing tools produce appropriate and reliable results Partner closely with underwriting, IT, and other non\u2011actuarial stakeholders to explain model behavior and pricing outcomes Support Umbrella rate filings by preparing exhibits for policyholder disruption and pricing justification Contribute to prioritization decisions and delegate work to more junior team members as appropriate. Experience working in environments with complex data sourcing and system dependencies Ability to operate effectively while balancing enhancement work with ongoing production responsibilities Experience collaborating with adjacent teams or shared resources supporting data acquisition and preparation Strong organizational skills and a practical, solutions\u2011oriented approach to production actuarial work Bachelor's degree required; Master's degree preferred. Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) designation preferred or comparable education/designation with relevant experience. Minimum 5-7 years relevant experience required. Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization. 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