We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Remote, United States", "locations": ["Remote, Remote, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Product Management", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1792595220, "t_create": 1792586640, "ats_job_id": "262312", "display_job_id": "2026-262312", "type": "ATS", "id_locale": "2026-262312-en", "job_description": "Translate business strategy into product outcomes: Partner with stakeholders and cross-functional teams to translate business priorities into clear product strategies, roadmaps, and OKRs that drive growth, improve customer experiences, and deliver measurable business value. Advance the digital shopping experience: Lead product efforts to simplify and improve the end-to-end online quoting and purchasing journey, reducing friction, improving conversion, and helping customers confidently select the right coverage. Shape and manage product roadmaps: Establish and continuously refine roadmaps across key digital focus areas, balancing near-term optimization opportunities with longer-term investments and capabilities that support the evolving needs of the business and our customers. Establish effective operating rhythms: Build consistent ways of working within the Product Owner team and across key partners to create transparency into the product backlog, alignment around roadmaps and priorities, and clear visibility into progress, dependencies, and decisions. Drive experimentation and continuous improvement: Foster a culture of testing and learning by leveraging customer insights, behavioral data, and product performance to identify opportunities, prioritize experiments, and scale experiences that deliver meaningful business results. Support product innovation, risk management, and security: Partner with teams across the enterprise to enable product rollouts, advance coverage modeling capabilities, strengthen fraud prevention, and maintain a secure and reliable online shopping experience. Lead through ambiguity: Bring structure, clarity, and alignment to complex business problems while helping teams navigate competing priorities, technical dependencies, and evolving customer and business needs. Develop domain expertise and strong business acumen: Build a deep understanding of digital sales performance, customer shopping behaviors, business economics, and the broader insurance landscape to inform product decisions and challenge assumptions. Lead and develop a high-performing team: Lead, coach, and develop Product Owners who demonstrate strong product thinking, proactive ownership, cross-functional influence, and a relentless focus on delivering customer and business outcomes. 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Advance marketing capabilities: Lead product efforts across our online presence, Campaign Management, Lead Management, Lead Activation, and Loyalty & Rewards to improve how we attract, engage, convert, and retain customers and prospects. Shape and manage product roadmaps: Establish and continuously refine roadmaps across key Marketing focus areas, balancing near-term optimization opportunities with longer-term investments and capabilities that support the evolving needs of the business and our customers. Drive marketing modernization: Partner with Marketing, Technology, and enterprise teams to evaluate and advance modern marketing platforms and capabilities, including build-versus-buy considerations, vendor partnerships, and integration opportunities that improve scalability, flexibility, and speed to market. Connect marketing and sales experiences: Partner across Marketing, Digital Sales, and other distribution teams to advance capabilities that improve the customer journey from initial engagement and lead generation through follow-up and conversion, creating more connected and effective experiences across channels. Establish effective operating rhythms: Build consistent ways of working within the Product Owner team and across key partners to create transparency into the product backlog, alignment around roadmaps and priorities, and clear visibility into progress, dependencies, and decisions. Drive experimentation and continuous improvement: Foster a culture of testing and learning by leveraging marketing performance, customer insights, and behavioral data to identify opportunities, prioritize improvements, and scale capabilities that deliver meaningful business results. 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Advanced knowledge product management, Agile development methodologies, and experience in organizational change management as typically acquired through a Bachelors` degree in relevant field (business, computer science, etc) and a minimum of 10 years` experience in product development, business, marketing, technology, and/or consulting Master`s degree preferred High level of proven business expertise needed to set clear priorities for product and understand business value impacts across an entire business unit High level of proven outcomes managing and mentoring product managers, product owners, and people leaders Technical proficiency required to participate in program increment planning and have an informed, independent voice Strong influencing and leadership skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business Proven experience with Agile practices and expectations Comfortable with making decisions with some level of uncertainty Strong communication and collaboration skills, both written and verbal Encourages non-hierarchical culture", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520347590", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618520338454, "name": "Product Consultant, Personal Lines Property & Specialty", "posting_name": "Product Consultant, Personal Lines Property & Specialty", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Seatac, Washington, United States", "Remote, Remote, United States", "Plano, Texas, United States"], "hot": 0, "department": "Product Management", "business_unit": "3044-USRM-PL Property & Specialty Product-US", "t_update": 1792521540, "t_create": 1792518900, "ats_job_id": "262291", "display_job_id": "2026-262291", "type": "ATS", "id_locale": "2026-262291-en", "job_description": "Collaborate with cross-functional teams including Specialty Product Directors, Delivery, USDS, Experience, IT, and more to define and document converged product requirements Develop and manage roadmaps and project plans for initiatives such as Umbrella renewal migration and legacy Book consolidation; track risks, dependencies, and key milestones Contribute to and manage business simplification project timelines and roadmaps, closely monitoring risks and dependencies Bachelor's degree in business, information management, economics, or other quantitative field. Master's degree preferred. Minimum 4 years, typically 6 years or more of relevant work experience. Knowledgeable in data query languages and tools; proficient in new and emerging technologies; may possess data modeling skills. Highly developed communication and presentation skills. In-depth knowledge of data concepts, strategies, and methodologies. In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives. 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Contributes to the development of the portfolio vision. Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area. With the squad/team, collaboratively accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in squad/team quarterly planning. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies. Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently. Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio. Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity. Leads customer-driven design and usability testing for the squad/team. Collaborates on CDD and UT across the portfolio. Ensures a well-positioned product through market & industry analysis. Hands-on experience as a Product Owner (or equivalent) on an agile team, including backlog ownership, writing clear and actionable user stories, and quarterly planning. Ability to translate complex business concepts into clear requirements that business and technology partners both understand. Proven ability to influence and align stakeholders at multiple levels, including senior leaders, and to make quick, well-reasoned prioritization decisions. Comfort working with data to size problems, evaluate trade-offs, and measure outcomes. Property & casualty insurance experience, ideally in commercial lines pricing, rating, or rate filings. Experience with pricing or rating platforms, or with large-scale platform migrations or modernization. Familiarity with state regulatory and filing requirements and how they shape delivery timelines. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Strong experimental mindset to drive innovation amongst uncertainty. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. 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Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. Ability to adapt to work in multiple claim systems.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520305130", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618520304942, "name": "Product Owner", "posting_name": "Product Owner", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1792414080, "t_create": 1792167000, "ats_job_id": "262261", "display_job_id": "2026-262261", "type": "ATS", "id_locale": "2026-262261-en", "job_description": "Set and communicate a clear product vision and roadmap aligned to the USRM Billing Modernization program, PCUIP and portfolio goals. Own and prioritize the backlog against measurable outcomes such as handle time saved, systems retired and states live. Partner with Finance, the TOBE and PCUIP program teams, Billing Operations, Analytics, UX, Architecture and Engineering to deliver capabilities that are reusable across personas and channels. Work with Research to ideate with the employees and agents who use the product and validate solutions before they ship. Use data to size opportunities, validate impact and guide decisions. Lead alignment across teams and portfolios, surface dependencies early and communicate trade-offs clearly. Balance program-driven delivery with the production support and compliance work that keeps billing running well today. Take initiative. Spot gaps before they become blockers, pull the right people together and keep things moving without waiting to be asked. 5+ years of product management or product owner experience with Agile delivery teams and advanced knowledge of Agile practices, as typically acquired through a bachelor's degree in a relevant field and 7 years in business, technology or consulting. Master's degree preferred. Demonstrated experience owning the end-to-end product lifecycle \u2014 vision, roadmap, backlog and KPIs \u2014 with the business expertise to set clear priorities and weigh business value. Strong stakeholder management: builds relationships and influence across organizational boundaries, and leads varied audiences through complex ideas and designs to consensus. Data-driven decision making: defines product KPIs and measures outcomes with analytics, paired with an experimental mindset that drives innovation amid uncertainty. Comfortable in ambiguous, high-complexity environments; makes decisions under uncertainty and can explain the trade-offs. A go-getter who is curious by nature and not afraid to jump in, ask questions and figure things out. Excellent written and verbal communication skills, including presenting to senior leadership. Billing, payments or insurance servicing experience preferred; platform migration or modernization experience and knowledge of our products and portfolio a plus. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Strong experimental mindset to drive innovation amongst uncertainty. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. 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Creates vision and strategy for Umbrella LOB including but not limited to target market, channel strategy and product features needed to attract customers. Establishes objectives for Umbrella in terms of growth and profitability. Develops, reviews, and implements strategies through the integration of the sales, service, underwriting, pricing and claims functions. Collaborates within Product and other functional departments to maximize effectiveness of programs while maintaining compliance. Monitors the market place and identifies competitor and industry changes impacting effectiveness or compliance of current programs. Examines all relevant data and works with the appropriate teams to implement changes in pricing position, underwriting standards, sales growth, and claims handling. Works with the various distribution channels across states to develop new business volume and quality standards and objectives, and to monitor the quality of new business sales results Highly developed quantitative analysis and problem-solving skills Excellent leadership and communication skills Proven ability to influence other leaders across an organization 10+ years progressively responsible work experience in an analytically driven environment Previous experience in consulting or call center / customer service analytics in insurance or financial services preferred but not required MBA or advanced degree in quantitative field preferred but not required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520304702", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618520304536, "name": "Director, Auto Product Monitoring", "posting_name": "Director, Auto Product Monitoring", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Seattle, Washington, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Product Management", "business_unit": "3043-USRM-PL Auto Product-US", "t_update": 1792515120, "t_create": 1792163100, "ats_job_id": "262257", "display_job_id": "2026-262257", "type": "ATS", "id_locale": "2026-262257-en", "job_description": "Lead a team of analysts to provide in-depth analysis of state program launches and overall program performance Provide coaching, feedback and development opportunities for team Sign-off on the top-line monitoring (close ratio, premium levels, mix, et al) of a leading Personal Line Auto Product to ensure product launched with excellence and inform broader organization of initial product results. Provides analysis & timely updates on product performance to key stakeholders including Director of State Operations, USRM Auto Leadership, Modeling, Risk Analytics, and fellow APME team members. Builds new best-in-class processes, visuals, tools and approaches to understand preliminary market results Utilize AI tools and capabilities to expand our breadth and depth of monitoring across our Auto products Collaborates with Data Strategy & Reporting and the Data Office to ensure the proper monitoring datasets and reports are available Day 1. Offers insights into the design and expectations of future product launches. Bachelor's degree in business, economics, or other quantitative field. Minimum 6 years, typically 8 years or more relevant work experience. Proficient in Excel, PowerPoint, and data analysis software Proficiency and understanding of AI use cases applied to the monitoring and analysis space Must have strong planning, organization, analytical, decision-making and communication skills. 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Establish strong program governance. Establish a rigorous and connected execution model across the transformation, maintaining a holistic view across business and technology workstreams. Ensure business capabilities, operating-model changes, process requirements, technology decisions, and implementation plans remain connected and aligned throughout the transformation. Build strong relationships across GRS and with internal and external partners, creating shared accountability for outcomes rather than operating through individual functions or workstreams. Build a culture of execution excellence. Establish the operating discipline, behaviors, and ways of working required for a high-performing transformation. Build trusted relationships across business, technology, operations, and external partners, creating shared ownership and bringing people together around the outcomes of the transformation. Operate comfortably from strategy through execution. Build learning and continuous improvement into how the transformation operates, using outcomes, data, and lessons learned to strengthen execution and evolve the program as it progresses. Build strong teams, create an environment where people can do their best work, and strengthen leadership capability across the program by reinforcing ownership, collaboration, and a shared commitment to outcomes. Significant experience leading large-scale, multi-year business and technology transformations or complex enterprise implementations, with accountability across multiple interconnected workstreams. Demonstrated ability to lead integrated programs spanning business, technology, operations, product, and organizational change. Strong executive presence and demonstrated ability to influence senior leaders, facilitate complex decisions, navigate competing priorities, and create alignment across organizational boundaries. Experience establishing and operating program governance, integrated roadmaps, dependency management, risk management, financial management, and executive-level program reporting. Strong understanding of large-scale technology implementation and the ability to partner effectively with technical leaders on architecture, integration, data, migration, testing, release, and implementation considerations. Experience partnering with third-party technology providers, system integrators, or other external delivery partners on complex implementations is highly valued. Experience with billing, policy administration, insurance platforms, or other large-scale insurance technology transformations is strongly preferred. Majesco platform or implementation experience is highly desirable but not required. Candidates with experience leading comparable enterprise platform transformations will also be considered. Property and casualty insurance experience, particularly within commercial or specialty insurance, is beneficial. Exceptional communication, relationship-building, problem-solving, and organizational skills, with the ability to bring clarity and momentum to complex environments. Preference for related 4 year degree with minimum requirement of 10-15 years` experience with demonstrated capability in managing large, complex stakeholder projects Effective communication, influencing, organizational and analytical skills required Ability to set expectations upward through managing scope, ability to craft narrative, and navigate across governance structures required to keep multiple sub-workstreams moving forward Drives a high performing culture by modeling commitment, building trust across extended teams, curiosity about different perspectives, and challenges the status quo while providing clarity and direction for teams executing on the work", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618520257521", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618520240583, "name": "Remote Inside Sales Representative", "posting_name": "Remote Inside Sales Representative", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Worcester, Massachusetts, United States", "Springfield, Massachusetts, United States", "Cambridge, Massachusetts, United States", "Boston, Massachusetts, United States", "Quincy, Massachusetts, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1792443300, "t_create": 1791908160, "ats_job_id": "262217", "display_job_id": "2026-262217", "type": "ATS", "id_locale": "2026-262217-en", "job_description": "Apply Today - January 2027 Training Classes Are Now Open A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day. Standard shift is 11:30-8 EST, 12:30-9 CST, or 8:30-5 PST. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. 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li{border-color:#1a1346;} .header_color a,.header_color strong,.header_color strong a{color:#1a1346;} .header_color a:hover{color:#1a1346;} .header_color .avia-menu-fx,.header_color .avia-menu-fx .avia-arrow{background-color:#1a1346;color:#ffffff;border-color:#080124;} .header_color .avia-bullet{border-color:#1a1346;} .html_header_top .header_color .main_menu ul:first-child >li > ul{border-top-color:#1a1346;} .header_color .main_menu ul ul,.header_color .main_menu .menu ul li a{background-color:#fecf00;color:#1a1346;} .header_color .main_menu .menu ul li a:hover{background-color:#fecf00;} .header_color .main_menu ul:first-child > li > a{color:#1a1346;} #top .header_color .main_menu .menu ul li>a:hover{color:#1a1346;} .header_color .main_menu ul:first-child > li a:hover,.header_color .main_menu ul:first-child > li.current-menu-item > a,.header_color .main_menu ul:first-child > li.current_page_item > a{color:#1a1346;} 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}