We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Accountable for collaboratively creating product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates the vision as a product strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership. With the squad, accountable for developing and achieving product level KPIs. Manages product(s) with high degree of strategy, scope, and complexity. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in squad/team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies. Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Monitors and maintains the product health. Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the ecosystem. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio. Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio. While prior experience in managing M365 or similar collaboration products is advantageous, it is not a mandatory requirement for this role. Knowledge of technology concepts, strategies, and methodologies typically acquired through a Bachelor`s degree or in a technical or business discipline and a minimum of five years of experience in a practice-relevant domain. Able to manage complex technology development concepts, capabilities, and maturity. Requires excellent analytical ability, consultative, communication, presentation, and management skills, strong judgment, and ability to effectively liaise with cross-functional stakeholders and optimize teams. Demonstrated ability to operate collaboratively and builds consensus across multiple organizational boundaries Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors? degree in relevant field (business, computer science, humanities etc) 7 years in business, technology, or consulting with 5 to 7 years direct experience with agile teams", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501602773", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618501604418, "name": "Product Owner I, Risk Proposal & Issuance - Surety", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1734011460, "t_create": 1733534880, "ats_job_id": "67630", "display_job_id": "2024-67630", "type": "ATS", "id_locale": "2024-67630-en", "job_description": "With the squad, accountable for developing and achieving product level KPIs Manages product(s) with high degree of strategy, scope, and complexity Owns and maintains the product backlog and is accountable for its contents and prioritization Accountable for clear, actionable user stories Participates in squad/team demos, retrospectives, and all other ceremonies Balances tactical and strategic decisions for the product, collaborating with peer product owners, managers, portfolio product owners, and other technical leaders, as necessary Leads and/or attend sessions with users, customers, SMEs, to gain thorough understanding the product, immediate opportunities, and long-term direction Partners with User Experience to ensure the products delivered strike the right balance between intuitive, simple, cohesive, and complete Monitors and maintains the product health Designs additional monitoring to support enhanced understanding of product health Proactively monitors impact of their product on others in the ecosystem Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio Contributes to the development of the portfolio vision Contributes to the creation of a product vision and alignment of strategic priorities with stakeholders Helps to communicates the product vision and strategy to their squad/team and other squads/teams outside their portfolio & functional area as well as executive leadership Ownership of multiple digital products (service, capability, or function),accountable for articulating value and outcomes derived through investment in the digital product Works frequently with the agile working group clarifying business needs, removing roadblocks, continually communicating, and supporting alignment around product strategy Own the following with respect to the digital product: Functionality (Reviews and accepts features as completed from delivery team) Outcomes and Key Performance Indicators Prioritization Implementation Communication (feature functionality) Backlog management with product delivery team Contributes to the articulation and definition of the work deliverables for the product (this could be EPICs, Features, Stories, with more of a focus on Features), based on investment appetite. Explains the desired outcomes, functionality, business process, and priorities, as it pertains to various planning intervals, to product delivery team Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities as part of the quarterly planning process Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities, etc.) and a minimum of 2 to 4 years direct experience with agile teams as well as 5 years in business, technology or consulting. Able to depict complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to make difficult and quick decisions daily. Problem solver with ability to lead the team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. Experimental mindset to drive innovation amongst uncertainty.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501604418", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618501370574, "name": "Manager, Engineering", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1734537360, "t_create": 1731679320, "ats_job_id": "67259", "display_job_id": "2024-67259", "type": "ATS", "id_locale": "2024-67259-en", "job_description": "Responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Manages total cost of ownership, advocates for the removal of technical debt, assists and supports team effectiveness. Ensures application or portfolio of platforms are enhanced and maintained to meet business functional need. In partnership with Product Owner, identifies key performance indicators to measure success of work product. Understands the business domain and product vision; in partnership with other team members (Scrum Master, Architect, Product Owner, etc.) aligns work of the team toward the shared goals for the product. Monitors team effectiveness and addresses issues affecting team productivity. Supports team members in addressing or escalating issues to make the overall team more efficient. Removes roadblocks and obstacles; manages interdependencies when needed. Initiates and fosters collaborative partnerships with current and potential clients, technology and business managers, vendors and technology executives; develops relationships that support increasing efficiency and effectiveness. Manages the quality of work delivered by team members and deals effectively with performance issues in a timely manner. Coordinates and delivers performance reviews and drives professional development, including rotations and special assignments. Facilitates or provides mentoring experiences. Provides relevant technical coaching and support to team members. Hires talent and actively engages in recruiting processes. Coordinates with vendors to ensure talent management, on-boarding and transition are performed in a consistent manner. Participates in the development of business and/or technology vision, strategies, critical success factors and operating plans for application, unit or platform. May establish financial plan for the application, portfolio or overall unit and manages to plan. May lead efforts to evaluate, select and implement new technologies to enhance application or platform. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. Able to manage complex technology development concepts, capabilities and maturity. Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams. Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501370574", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618501493684, "name": "Product Owner II - GRS Risk Proposal and Issuance Portfolio", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Seattle, Washington, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1733428860, "t_create": 1732290540, "ats_job_id": "67417", "display_job_id": "2024-67417", "type": "ATS", "id_locale": "2024-67417-en", "job_description": "Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area. With the squad/team, collaboratively accountable for developing and achieving product level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in squad/team quarterly planning. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies. Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently. Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with?desired outcomes. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio. Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity. Leads customer-driven design and usability testing for the squad/team. Collaborates on CDD and UT across the portfolio. Ensures a well-positioned product through market & industry analysis. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. Strong experimental mindset to drive innovation amongst uncertainty.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501493684", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618500626789, "name": "Product Owner II - Shared Services", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1730216220, "t_create": 1727707740, "ats_job_id": "66440", "display_job_id": "2024-66440", "type": "ATS", "id_locale": "2024-66440-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. This role has a hybrid work schedule (2 days per week in the office) and we will only consider candidates based in Portsmouth, NH and Boston, MA. Job introduction: As a member of the LIFTED Shared Services team, the Product Owner represents the voice of the customer and the organization through the delivery of business value, focusing primarily on Content Management and Shared Business Utilities product line, and will expand to other developing Shared Services opportunities. The Product Owner II - Shared Services who fulfills this role is expected to work closely with stakeholders (business and technology), including leadership, to define and prioritize initiatives, features, and stories, ensuring alignment with customer needs and organizational goals. This person must be able to understand our customers' needs and problems in detail and ensure the problems are clearly defined and prioritized so that the agile teams are focused on the most valuable work. The Product Owner is the team member who is always communicating with stakeholders, ensuring an aligned understanding of how the agile team can provide the highest value to the customer through the lens of the product portfolio. This person must have the ability to understand the technical essentials of the products they are managing and collaborate with agile teams, product owners, technical managers, and architects across the Shared Services product portfolio suites as well as within the various Liberty Mutual markets to develop a deep understanding of the technologies and systems they support. About the job: Collaborates to create and/or enhance a product vision and alignment with strategic priorities with stakeholders. Contribute to the development of the portfolio vision. Communicates product and portfolio vision to their agile team and other agile teams beyond their portfolio/functional area. Work collaboratively with key customer stakeholders to define Key Value Indicators that help measure outcome attainment. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in the quarterly planning cycle for the products they are responsible. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning. Sets expectations with stakeholders for the delivery of new capabilities, features, and functionalities, defining Key Value Indicators that help measure outcome attainment and transition product enhancements onto the product backlog. Participates in agile team demos, retrospectives, and all other scrum ceremonies. Works daily with the agile team, clarifying business needs, assisting in removing product-level roadblocks, constantly communicating, and supporting alignment around product strategy. Resolving open issues/questions quickly and efficiently. Collaborates with IT and business leadership to align development and business. Monitors and maintains the product's health, supporting long-term product viability and efficiency, and balancing long and short-term costs with desired outcomes and projected benefits. Analyzes and reports on feasibility, cost of delay ramifications, economies, customer-related product usage metrics, or other aspects of planned or potential changes to the product. Ensures a well-positioned product through internal and external market & industry analysis. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external agile teams to ensure priorities are aligned across agile teams both within and outside the portfolio. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) to key technical and customer stakeholders. At times may lead or co-lead customer-centric design, ADDR, and usability testing with the agile teams. Qualifications Bachelor` degree in a relevant field (business, computer science, humanities etc.). Minimum of 3 to 5 years of direct experience with agile teams as well as 5 years in business, technology, or consulting. Knowledge of Agile development methodologies and IT project management. Able to depict and explain the importance of complex ideas, issues, and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Experience delivering applications involving user interfaces and API's is preferred. Knowledge of relevant products and portfolio preferred. A strong experimental mindset to drive innovation amongst uncertainty. Experience with Content Management systems is desirable. About Us This position may have in-office requirements depending on candidate location. At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a \"Great Place to Work\" by Great Place to Work\u00ae US for the past several years. We were also selected as one of the \"100 Best Places to Work in IT\" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California San Francisco Los Angeles Philadelphia", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618500626789", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618501311113, "name": "Senior Technical Support Agent", "location": "Miami, Florida, United States", "locations": ["Miami, Florida, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1731961860, "t_create": 1731403080, "ats_job_id": "67205", "display_job_id": "2024-67205", "type": "ATS", "id_locale": "2024-67205-en", "job_description": "Acts as a single point of contact for resolution of technology-related issues. Documents customer requests in call tracking system. Interacts with customers and co-workers to diagnose and resolve problems. Supports feature, functionality, and usage of specific applications. Provides input and updates knowledgebase as necessary. Adheres to established policies and procedures. Makes sound business decisions, with some direction by following documented procedures. Bachelor's degree in Technical or Business discipline preferred, at least three years' experience in IT or related field or an equivalent combination of education and work experience. Requires strong analytical and communication skills, sound judgment, and the ability to work effectively with client and IT staff. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN WAN environment. Strong problem-solving skills and decision-making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Ability to work independently and to assist team members in resolving customer problems. Ability to follow and communicate policies and procedures. Strong technical and or leadership aptitude. Ability to learn and apply new technical information.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501311113", "isPrivate": false, "latlongs": "25.7616798,-80.1917902"}, {"id": 618501612243, "name": "Product Owner", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Technology", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1733951280, "t_create": 1733747040, "ats_job_id": "67638", "display_job_id": "2024-67638", "type": "ATS", "id_locale": "2024-67638-en", "job_description": "Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Manages product(s) with a moderate degree of strategy, scope, and complexity. Collaborates with more senior Product Owners to set priorities for portfolio quarterly planning. Participates in squad/team demos, retrospectives, and all other ceremonies. Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Collaborates on CDD and UT across the portfolio. Ensures a well-positioned product through market & industry analysis. Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting. Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Knowledge of relevant products and portfolio preferred. Strong experimental mindset to drive innovation amongst uncertainty.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501612243", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618501583817, "name": "Principal SAP Analytics Cloud (SAC) Configuration Engineer", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1733761920, "t_create": 1733337060, "ats_job_id": "67581", "display_job_id": "2024-67581", "type": "ATS", "id_locale": "2024-67581-en", "job_description": "Bachelor's or Master's degree in technical or business discipline or equivalent experience. Minimum 8+ year Techno- Functional SAP Finance experience. Minimum 2-3+ years of proven experience as an SAP Reporting Analyst, Developer or Consultant with successful implementations and system evolution including configuration and customization capabilities. Hands on experience with SAP reporting tools (Analysis for Office, Web Intelligence, SAP Analytics Cloud). Hands-on experience with building Core Data Services (CDS) views using ABAP development tools in Eclipse. Strong understanding of financial transactional flow, SAP general ledger concepts such as company codes, chart of accounts, ledger, coding blocks, profit centers, cost centers, ledgers, currencies, etc. Strong understanding of finance business processes and ability to map business requirements to standard SAP processes with minimal or no customization. Strong communication with the ability to collaborate effectively with both technical and non-technical stakeholders with a proven track record of collaboration across multiple organizations, business partners and stakeholders. Strong analytical and problem-solving skills with an ability to work with ambiguous and incomplete information. Good understanding of agile software development concepts and processes including backlog tracking, prioritization, strong collaboration within a scrum team and adaptability through incremental delivery. Must be proactive, demonstrate initiative and be a logical thinker, have extensive consultative skills, including the ability to understand and apply customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements. Training in reporting and other SAP modules. Experience within the Insurance or Finance industry is preferred. Experience with Financial Product Subledger (FPSL), FI/CO and PaPM modules. Hands-on experience with SAP S/4 Embedded analytics. Experience in SAP BW, SAP BPC, SAP S/4 HANA, SAP HANA SQL, OData Services, other Cloud applications. Good Knowledge on data modelling and ETL.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501583817", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618501268021, "name": "Product Owner II - Shared Services", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1733839020, "t_create": 1730996280, "ats_job_id": "67158", "display_job_id": "2024-67158", "type": "ATS", "id_locale": "2024-67158-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. This role has a hybrid work schedule (2 days per week in the office) and we will consider candidates based in Portsmouth, NH, Boston, MA, Plano, TX. Job Introduction: As a member of the LIFTED Shared Services team, the Product Owner represents the voice of the customer and the organization through the delivery of business value, focusing primarily on vendor-originating data pertaining to Vehicles, Drivers, Credit, and Compliance within our Reusify product line, and will expand to other developing Shared Services opportunities. The Product Owner II - Shared Services who fulfills this role must work closely with stakeholders (business and technology), including leadership, to define and prioritize initiatives, features, and stories, ensuring alignment with customer needs and organizational goals. This person must demonstrate the ability to understand our customers' needs and problems in detail and ensure the problems are clearly defined and prioritized so that the agile teams are focused on the most valuable work. The Product Owner is the team member who is always communicating with stakeholders, ensuring an aligned understanding of how the agile team can provide the highest value to the customer through the lens of the product portfolio. This person must have the ability to understand the technical essentials of the products they are managing and collaborate with agile teams, product owners, technical managers, and architects across the Shared Services product portfolio suites as well as within the various Liberty Mutual markets to develop a deep understanding of the technologies and systems they support. About the job: Collaborates to create and/or enhance a product vision and alignment with strategic priorities with stakeholders. Contribute to the development of the portfolio vision. Communicates product and portfolio vision to their agile team and other agile teams beyond their portfolio/functional area. Work collaboratively with key customer stakeholders to define Key Value Indicators that help measure outcome attainment. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable, initiatives, epics, and user stories. Sets priorities and actively participates in the quarterly planning cycle for the products they are responsible. Collaborates with Product Owners across USRM and GRS to set priorities for portfolio quarterly planning. Sets expectations with stakeholders for the delivery of new capabilities, features, and functionalities, defining Key Value Indicators that help measure outcome attainment and transition product enhancements onto the product backlog. Participates in agile team demos, retrospectives, and all other scrum ceremonies. Works daily with the agile team, clarifying business needs, assisting in removing product-level roadblocks, constantly communicating, and supporting alignment around product strategy. Resolving open issues/questions quickly and efficiently. Collaborates with IT and business leadership to align development and business. Monitors and maintains the product's health, supporting long-term product viability and efficiency, and balancing long and short-term costs with desired outcomes and projected benefits. Analyzes and reports on feasibility, cost of delay ramifications, economies, customer-related product usage metrics, or other aspects of planned or potential changes to the product. Ensures a well-positioned product through internal and external market & industry analysis. Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external agile teams to ensure priorities are aligned across agile teams both within and outside the portfolio. Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) to key technical and customer stakeholders. At times may lead or co-lead customer-centric design, ADDR, and usability testing with the agile teams. Qualifications Bachelor's degree in a relevant field (business, computer science, humanities, etc.). Minimum of 3 to 5 years of direct experience with agile teams as well as 5 years in business, technology, or consulting. Experience with vendor integrations and vendor management, API development, and web-based applications is desirable. Knowledge of Agile development methodologies and IT project management. Able to depict and explain the importance of complex ideas, issues, and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change. Able to influence a diverse group of stakeholders; strong leadership skills. Able to make difficult and quick decisions daily. Strong problem solver with demonstrated ability to lead a team to push the solutions and progress. Experience in the insurance industry preferred. Experience delivering applications involving user interfaces and APIs is preferred. Knowledge of relevant products and portfolio preferred. A strong experimental mindset to drive innovation amongst uncertainty. About Us This position may have in-office requirements depending on candidate location. At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a \"Great Place to Work\" by Great Place to Work\u00ae US for the past several years. We were also selected as one of the \"100 Best Places to Work in IT\" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. 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li{border-color:#1a1346;} .header_color a,.header_color strong,.header_color strong a{color:#1a1346;} .header_color a:hover{color:#1a1346;} .header_color .avia-menu-fx,.header_color .avia-menu-fx .avia-arrow{background-color:#1a1346;color:#ffffff;border-color:#080124;} .header_color .avia-bullet{border-color:#1a1346;} .html_header_top .header_color .main_menu ul:first-child >li > ul{border-top-color:#1a1346;} .header_color .main_menu ul ul,.header_color .main_menu .menu ul li a{background-color:#fecf00;color:#1a1346;} .header_color .main_menu .menu ul li a:hover{background-color:#fecf00;} .header_color .main_menu ul:first-child > li > a{color:#1a1346;} #top .header_color .main_menu .menu ul li>a:hover{color:#1a1346;} .header_color .main_menu ul:first-child > li a:hover,.header_color .main_menu ul:first-child > li.current-menu-item > a,.header_color .main_menu ul:first-child > li.current_page_item > a{color:#1a1346;} 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}