We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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"Indianapolis, Indiana, United States", "locations": ["Indianapolis, Indiana, United States", "Plano, Texas, United States", "Chandler, Arizona, United States", "Lake Mary, Florida, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1776081600, "t_create": 1752160920, "ats_job_id": "71176", "display_job_id": "2025-71176", "type": "ATS", "id_locale": "2025-71176-en", "job_description": "Manages, investigates and resolves claims assigned and assists in providing service to policyholders. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Makes effective use of loss management techniques. Negotiates settlements with attorneys, claimants, and/or co-defendants. Arranges for expert inspections involving third party or potential fraud actions as needed. Updates files and provides comprehensive reports as required Strong written and oral communications skills required. Good interpersonal, analytical, investigative, and negotiation skills required. Customer service experience preferred. Basic knowledge of legal liability, general insurance policy coverage and State Tort Law. Bachelor's degree is required. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505474212", "isPrivate": false, "latlongs": "39.768403,-86.158068"}, {"id": 618514474535, "name": "Solutions Architect", "posting_name": "Solutions Architect", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1776081540, "t_create": 1765127820, "ats_job_id": "73526", "display_job_id": "2025-73526", "type": "ATS", "id_locale": "2025-73526-en", "job_description": "Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN. Job Introduction: The USRM Distribution Tech team is looking to add a dynamic Solutions Architect to their team. The candidate will be responsible for establishing and providing leadership to the technology strategy and technology roadmaps for the Insurance Professional Sales Experience portfolio. In this role, you will work closely with peer Solutions Architects, Solutions Engineers, and engineering teams to align engineering choices with enterprise standards and well-architected practices. You will maintain enterprise methodologies and techniques, including standards and guidelines for enterprise-wide use in technical management and systems of process development. You will develop specifications for new products/services, applications and service offerings. You will provide technical oversight and architecture/engineering solutions to large, strategic, complex system and application development projects at the domain or product level. You will be recognized as a thought leader who influences decisions made by senior leadership and advances the craft of architecture within our organization. About the job: Contributes to the development of the technology strategy and technology roadmaps that enable the business, usually for a specific business capability domain. Provides consultation and collaborates with Engineering Managers, business partners and peer groups regarding long and short-range product features. Provides oversight at the business capability domain level influencing decision-making and prioritizing the business and architecture backlog for the aligned development squads. Educates and drives adoption of well-architected practices in order to promote Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization into cultural norms. Contributes to design and development of architecture (integrated process, methodology, framework, software/applications, data, information, and technology) scalable solutions to business problems in alignment with the enterprise architecture direction and standards. Influences and partners with the Product Owners and engineering teams to align the technical design and strategy with the product roadmap. Connects Solution Engineering with Technology and Portfolio Architecture work to ensure sound roadmaps which deliver business value. Responsible for prototyping complex, cross platform business solutions to validate newer technologies. Reviews and ensures major architectural designs are consistent, maintainable, flexible and cost-effective solutions. Participates with application and infrastructure design architects to provide guidance for development and releases. Maintains collaborative and strategic partnerships between customers, vendors, business partners, and technology teams. Share expertise ensuring that teams are continuously improving and learning together to meet current and future engineering and architecture needs. Qualifications Bachelor's degree in computer science, Information Systems, or a related field; advanced degree preferred. Minimum 10+ years of overall Tech experience with 2+ years in solution engineering, system design, and data management. Comprehensive knowledge of technical architecture methodologies and emerging architectural concepts and principles. Proficient in software engineering languages, tools, and emerging technologies, with preference for experience across legacy, current, and new technologies. Strong hands-on design and development experience with Single Page Applications (Angular / React), .NET, Typescript, Node.js, GraphQL AWS (S3, OCF), Kubernetes, CI/CD (GitHub Actions), Redis, Datadog/Splunk Proven success designing and delivering large-scale, cloud-native, API-first systems on AWS, leveraging modern DevSecOps, IaC, CI/CD, containerization and orchestration (Kubernetes), and end-to-end observability and security practices. Experience with data migration strategies and a strong understanding of layered solution designs and security concepts. In-depth understanding of business operations, objectives, global technology trends, and the financial services industry. Strong communication, negotiation, facilitation, and consensus-building skills with the ability to influence stakeholders at all organizational levels. An ability to collaborate effectively across diverse teams and present complex ideas clearly both verbally and in writing. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514474535", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618515897095, "name": "Sales Representative, Inbound Remote", "posting_name": "Sales Representative, Inbound Remote", "location": "Charlotte, North Carolina, United States", "locations": ["Charlotte, North Carolina, United States", "Charleston, South Carolina, United States", "Columbia, South Carolina, United States", "Springfield, Massachusetts, United States", "Charleston, West Virginia, United States", "Huntington, West Virginia, United States", "Wheeling, West Virginia, United States", "Greenville, South Carolina, United States", "Indianapolis, Indiana, United States", "Fort Wayne, Indiana, United States", "Evansville, Indiana, United States", "Charlotte, North Carolina, United States", "Raleigh, North Carolina, United States", "Greensboro, North Carolina, United States", "Newark, New Jersey, United States", "Hoboken, New Jersey, United States", "Boston, Massachusetts, United States", "Worcester, Massachusetts, United States", "Boston, Massachusetts, United States", "Worcester, Massachusetts, United States", "Springfield, Massachusetts, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1776170520, "t_create": 1772463180, "ats_job_id": "74819", "display_job_id": "2026-74819", "type": "ATS", "id_locale": "2026-74819-en", "job_description": "Apply Today - Training Classes Begin March & April 2026! A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales. Ability to communicate well to both prospects and customers. Excellent analytical, decision-making and organizational skills. Strong typing capabilities and PC proficiency. Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618515897095", "isPrivate": false, "latlongs": "35.2270869,-80.8431267"}, {"id": 618516348957, "name": "Principal Experience Designer", "posting_name": "Principal Experience Designer", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Portsmouth, New Hampshire, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Digital Customer Experience", "business_unit": "3035-GRS-Office of Operations-US", "t_update": 1776081420, "t_create": 1774447440, "ats_job_id": "75243", "display_job_id": "2026-75243", "type": "ATS", "id_locale": "2026-75243-en", "job_description": "You have a passion for crafting exceptional user experiences and a track record of delivering impactful products from concept to launch. 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You should be excited to explore the opportunities that AI technology presents for making experiences better for both our users and our Experience Design team. *A digital portfolio we can review online is required Bachelor's degree and 10+ years of professional experience, including a strong background in UX strategy with a high bar for quality and impeccable attention to detail Familiarity with the following core disciplines, with demonstrated mastery in at least two and expertise in two others: visual design, prototyping, front-end development, experiment design, user research, design systems, service design, data visualization A foundation in AI, Natural Language Processing, and Machine Learning knowledge, including experience working with LLMs and human-in-the-loop workflows Ability to independently make smart, strategic, and user-centered design decisions- identifying the highest-impact questions, negotiating scope, and managing trade-offs - while remaining open to continuous iteration as needs, trends, and requirements change Skill in translating insights into frameworks, opportunity backlogs, and decision artifacts (scorecards, one-pagers), and synthesizing complex technical findings into clear, actionable narratives for different audiences (Product, Engineering, and senior leadership) Proven track record of independently scoping, prioritizing, and delivering end-to-end product design vision across teams of designers in ambiguous, multi-stakeholder environments Ability to work effectively through ambiguity and build alignment across all levels of the organization from cross-functional partners to senior leadership Strong organizational and analytical thinking skills, with the ability to translate technically complex content into user scenarios, flows, and diagrams. As typically acquired through a Bachelor`s degree or equivalent experience and 10+ years of experience in a related field: Expertise in methodologies such as Agile, Design Thinking, Lean UX, and Lean Startup Familiarity with the following core disciplines, with demonstrated mastery in at least two and expertise in two others: visual design, UX design, prototyping, front-end development, user research and/or experiment design Exceptional written and oral communication skills (comfortable in interacting with all levels of the company Proven ability to create alignment among senior management on ideas/projects/process Strong organization and analytic thinking skills, with ability to translate highly complex and technical content into user scenarios, flows and diagrams Proven track record of collaborating effectively at all levels of the organization Operate as a thought partner to our product leaders and stakeholders representing the voice of our users at every step, and sharing strategic plans early and often, seeking constructive feedback and integrating feedback to improve solutions Provide creative direction and conduct design reviews to ensure that the overall vision for products is achieved", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516348957", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618516516735, "name": "Senior Claims Specialist", "posting_name": "Senior Claims Specialist", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Alexandria, Virginia, United States", "Minneapolis, Minnesota, United States", "Columbus, Ohio, United States", "Indianapolis, Indiana, United States", "Missoula, Montana, United States", "Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1776383160, "t_create": 1775484420, "ats_job_id": "75397", "display_job_id": "2026-75397", "type": "ATS", "id_locale": "2026-75397-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. Required to obtain and maintain all applicable licenses.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516516735", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618516163877, "name": "Staff Counsel", "posting_name": "Staff Counsel", "location": "Indianapolis, Indiana, United States", "locations": ["Indianapolis, Indiana, United States"], "hot": 0, "department": "Legal", "business_unit": "0014-Global Legal & Compliance-US", "t_update": 1776081540, "t_create": 1773669120, "ats_job_id": "75050", "display_job_id": "2026-75050", "type": "ATS", "id_locale": "2026-75050-en", "job_description": "Litigation Management and Execution: Independently manage all phases of litigation involving claims of moderate to heavy value (up to approximately $500,000 exposure). Conduct comprehensive legal research, draft precise pleadings, motions, and other legal documents. Lead settlement negotiations and participate in hearings, trials, and mediations to achieve optimal case outcomes. Litigation Support: Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. Legal Strategy Development: Develop, implement, and continuously refine advanced legal strategies for discovery, investigation, and trial preparation. Technology Utilization: Employ advanced e-discovery tools, case management systems, and data analysis software to streamline workflows and reduce costs. Client Advisory and Relationship Management: Provide clear, well-reasoned legal opinions and strategic advice to clients and Claims Representatives. Build and sustain trusted relationships by understanding client operations and legal challenges. Risk Evaluation and Mitigation: Identify, evaluate, and mitigate legal risks associated with cases in collaboration with clients and senior attorneys. Training, Mentoring, and Leadership: Design and conduct training sessions and workshops for Legal, Claims, and related departments. Mentor junior attorneys and legal support staff, offering guidance and direction to elevate team performance. Documentation and Compliance: Ensure all legal documents are meticulously prepared, accurate, and compliant with relevant laws, regulations, and company policies. Adhere strictly to ethical guidelines, licensing requirements, and the Model Rules of Professional Conduct (MRPC). Organizational Improvement and Innovation: Identify and implement opportunities for process automation and workflow enhancements. Juris Doctor (JD) or LLB degree from an accredited law school. Admission to the bar in Indiana State and in good standing; special licenses to practice before particular boards or federal courts may be required. Minimum of 5 years of successful trial attorney experience, preferably within insurance law and related litigation. Proven experience managing moderately complex litigation with demonstrated success in achieving favorable outcomes. General knowledge of insurance law, and as necessary, workers' compensation and/or No Fault law. Exceptional legal research, writing, negotiation, and analytical skills. Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. Demonstrated ability to mentor and lead junior attorneys and legal staff. Excellent communication, interpersonal, and client relationship management skills. Commitment to ethical legal practice and compliance with all regulatory and professional standards.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516163877", "isPrivate": false, "latlongs": "39.768403,-86.158068"}, {"id": 618516207402, "name": "Personal Lines Senior Territory Manager", "posting_name": "Personal Lines Senior Territory Manager", "location": "Indianapolis, Indiana, United States", "locations": ["Indianapolis, Indiana, United States", "Columbus, Indiana, United States"], "hot": 0, "department": "Sales - General", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1776081420, "t_create": 1773862800, "ats_job_id": "75142", "display_job_id": "2026-75142", "type": "ATS", "id_locale": "2026-75142-en", "job_description": "Own and manage an assigned territory, driving profitable growth in alignment with financial and operational goals. Lead all aspects of agency management, including prospecting, onboarding, business planning, engagement, training, and optimization. Build and maintain strong, in-person relationships with agency owners, leaders, and frontline teams. Act as a trusted advisor by delivering product expertise, underwriting appetite guidance, system training, and support for retention and new business growth. Develop and execute territory and agency strategies to achieve direct written premium, profitability, and new business objectives. Ensure high-quality new business flow, appropriate book mix, and effective risk management across the territory. Partner closely with underwriting, product management, claims, and risk control to identify opportunities, resolve issues, and share market and competitor insights. Collaborate with Personal Lines and Business Lines counterparts on shared agency relationships to ensure a coordinated approach. Leverage internal data, tools, and programs to drive agency performance, production, and profitability. Provide leadership, mentoring, and thought partnership to peers while contributing to continuous improvement initiatives. Experience managing independent insurance agencies within Personal Lines (property and casualty strongly preferred). Proven success driving profitable growth, new business development, and agency performance within a defined territory. Strong understanding of underwriting principles, risk selection, and portfolio management. Demonstrated ability to influence and collaborate with cross-functional partners without direct authority. Experience developing and executing strategic business or territory plans. Strong consultative selling, relationship-building, and presentation skills. Ability to analyze performance data and translate insights into actionable strategies. Willingness to travel regularly within the assigned territory. Bachelor`s Degree or equivalent industry experience. Minimum six years of progressively more responsible insurance sales and management work experience. Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends. Proven track record of revenue growth and sales success in a prior role. Proven success in developing and building partnerships, decision making and problem solving. Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. Advanced analytical thinking, business analytics and business development skills. Strong time management and team orientation skills. Well versed understanding of marketing principles. Must be licensed by the state if required. Ability to travel daily with occasional overnight travel. 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Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly. Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources. Manages an inventory of property/casualty and disability claims (e.g. workers` compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits. Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols. Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action. Makes effective use of loss management techniques (e.g. Immediate Contact Plan, L9 check, Disability Management, open end release, first call settlements) and other resources. Updates files and provides comprehensive reports as required. Effective interpersonal, analytical and negotiation abilities required Ability to provide information in a clear, concise manner with an appropriate level of detail Demonstrated ability to build and maintain effective relationships Demonstrated success in a professional environment; success in a customer service/retail environment preferred Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory Licensing may be required in some states", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618516516729", "isPrivate": false, "latlongs": "42.0629915,-88.12271989999999"}, {"id": 618516348961, "name": "Senior Technical Claims Specialist: Excess, Coverage and Specialized Claims", "posting_name": "Senior Technical Claims Specialist: Excess, Coverage and Specialized Claims", "location": "Hoffman Estates, Illinois, United States", "locations": ["Hoffman Estates, Illinois, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Lake Oswego, Oregon, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1776081540, "t_create": 1774448880, "ats_job_id": "75245", "display_job_id": "2026-75245", "type": "ATS", "id_locale": "2026-75245-en", "job_description": "As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. Ability to adapt to work in multiple claim systems. Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required. 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Work with squads/teams, technologies and architects across the organization to develop a deep understanding of the technologies and systems they support. Accountable for collaboratively creating product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates the vision as a product strategy to their engineering team and other teams outside their portfolio & functional area as well as executive leadership. Develop and achieve product level KPIs. Manage products with high degree of strategy, scope, and complexity. Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories. Sets priorities and actively participates in team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in team demos, retrospectives, and all other ceremonies. Works daily with the agile working group clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and team to remove roadblocks to execution. Monitors and maintains the product health. Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the ecosystem. Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product. Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio. 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ease-in-out;transition:background-color 0.4s ease-in-out, color 0.4s ease-in-out, border-color 0.8s ease-in-out;} #top .av-main-nav ul a{width:100%;height:auto;float:left;text-align:left;line-height:23px;padding:8px 15px;font-size:12px;min-height:23px;max-width:none;text-decoration:none;font-family:inherit;} #top .av-main-nav ul ul{left:-207px;top:0px;margin:0;border-top-style:solid;border-top-width:1px;padding-top:0px;} .av-main-nav li:hover ul ul{display:none;} #top .av-main-nav li:hover > ul{display:block;} .avia-menu-fx{position:absolute;bottom:-1px;height:2px;z-index:10;width:100%;left:0;opacity:0;visibility:hidden;} .av-main-nav li:hover .avia-menu-fx,.current-menu-item > a > .avia-menu-fx{opacity:1;visibility:visible;} .avia-menu-fx .avia-arrow-wrap{height:10px;width:10px;position:absolute;top:-10px;left:50%;margin-left:-5px;overflow:hidden;display:none;visibility:hidden;} 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only screen and (min-width: 768px) and (max-width: 989px){.responsive .main_menu ul:first-child > li > a{padding:0 10px;} .responsive .logo{float:left;} .responsive .logo img{margin:0;} .responsive .av_mobile_menu_tablet .main_menu .avia-menu{display:none;} } @media only screen and (max-width: 767px){.responsive #header_main .inner-container,.responsive .main_menu{position:static;} .responsive #top .logo{position:static;display:table;height:80px!important;float:none;padding:0;border:none;width:80%;} .responsive .logo a{display:table-cell;vertical-align:middle;} .responsive .logo img{height:auto!important;width:auto;max-width:100%;display:block;max-height:80px;} .responsive #header_main .container{height:auto!important;} .responsive .logo img{margin:0;} } #advanced_menu_toggle{position:absolute;border-radius:2px;height:46px;width:46px;line-height:46px;text-decoration:none;text-align:center;right:0;top:50%;margin-top:-23px;z-index:10000;border-style:solid;border-width:1px;font-size:30px;display:none;} @media only screen and (max-width: 989px){.responsive.html_mobile_menu_tablet .main_menu .avia-menu{display:none;} .responsive.html_mobile_menu_tablet .container #advanced_menu_toggle{display:block;} } @media only screen and (max-width: 767px){.main_menu .avia-menu{display:none;} .container #advanced_menu_toggle{display:none;} } } @media print{a,strong{color:black!important;} a{text-decoration:underline;} .container{width:100%;} .container{width:100%;margin:0 auto;} #header_main{border-bottom:0;} nav{display:none;} } @media all{::selection{background-color:#002663;color:#ffffff;} .header_color div,.header_color nav,.header_color span,.header_color a,.header_color img,.header_color strong,.header_color ul,.header_color li{border-color:#1a1346;} .header_color a,.header_color strong,.header_color strong a{color:#1a1346;} .header_color a:hover{color:#1a1346;} .header_color .avia-menu-fx,.header_color .avia-menu-fx .avia-arrow{background-color:#1a1346;color:#ffffff;border-color:#080124;} .header_color .avia-bullet{border-color:#1a1346;} .html_header_top .header_color .main_menu ul:first-child >li > ul{border-top-color:#1a1346;} .header_color .main_menu ul ul,.header_color .main_menu .menu ul li a{background-color:#fecf00;color:#1a1346;} .header_color .main_menu .menu ul li a:hover{background-color:#fecf00;} .header_color .main_menu ul:first-child > li > a{color:#1a1346;} #top .header_color .main_menu .menu ul li>a:hover{color:#1a1346;} .header_color .main_menu ul:first-child > li a:hover,.header_color .main_menu ul:first-child > li.current-menu-item > a,.header_color .main_menu ul:first-child > li.current_page_item > a{color:#1a1346;} #advanced_menu_toggle{background-color:#fecf00;color:#1a1346;border-color:#1a1346;} .avia_desktop #advanced_menu_toggle:hover{background-color:#1a1346;color:#ffffff;border-color:#1a1346;} .header_color .avia-arrow{background-color:#fecf00;} .header_color .avia-bullet{border-color:#1a1346;} #top .header_color a:hover .avia-bullet{border-color:#1a1346;} .container{width:100%;} .responsive .container{max-width:1260px;} #top #header .av-main-nav > li > a{font-size:14px;} } @media all{.WCAG-2-A{display:none!important;} @media (max-width: 767px){::-webkit-scrollbar{-webkit-appearance:none;} ::-webkit-scrollbar-thumb{background-color:rgba(0, 0, 0, .5);border-radius:10px;} ::-webkit-scrollbar-track{border-radius:10px;background-color:#ffffff;} } } @media all{*:focus{outline:1px dotted #808080!important;outline-offset:-2px!important;} .header_color .main_menu ul:first-child>li>a{color:#1a1446;font-family:'roboto-bold';font-size:16px!important;} .html_main_nav_header.html_logo_left #top 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(max-width:989px){#advanced_menu_toggle[data-av_icon]:before{font-size:30px;font-weight:normal;font-family:'FontAwesome'!important;} #advanced_menu_toggle{border-width:0px;} .container{padding:0 30px;} .responsive .logo{padding-top:10px;} } .main_menu .current_page_item a .avia-menu-text{border-bottom:0!important;} @media screen and (max-width:767px){.rem-arrow a:before{content:' '!important;} .responsive #top #wrap_all .container{width:92%;max-width:92%;} #advanced_menu_toggle{left:0;right:auto;border-width:0px;} .responsive #top .logo{margin:0 auto;width:150px;} .responsive .logo img{max-height:40px;margin:0 auto!important;} #header_main{border-top:0;} } @media screen and (min-width:1024px){li#menu-item-13649 ul.sub-menu{left:207px!important;} li#menu-item-13649.dropdown_ul_available>a::after{font-family:FontAwesome;position:absolute;left:auto;margin:0 5px;font-size:10px;} } #top a:focus{outline-offset:-2px!important;opacity:1!important;} .inner-container a:focus{outline-offset:-5px!important;} @media screen and (min-width:768px) and (max-width:1024px){.header_color .main_menu ul:first-child>li>a{font-size:12px!important;} } #top .main_menu .av-main-nav ul ul{border:0!important;padding-top:0px;position:static;display:block!important;border-bottom:1px solid #000!important;overflow:hidden;background-color:transparent!important;} #top .main_menu .av-main-nav ul ul li a{padding-left:35px;font-size:12px!important;padding-top:5px;padding-bottom:5px;background-color:rgba(255, 255, 255, 0.7)!important;} #top .main_menu .av-main-nav ul ul li a:hover{background-color:rgba(232, 232, 232, 0.7)!important;} .av-main-nav ul li:last-child>a{border:none!important;} #top .main_menu .av-main-nav ul ul{border-bottom:0px solid #000!important;} } .navbar{display: none!important;} .logo{padding-right:60px!important;} #menu-item-973:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-11981:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1136:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-1435:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-3937:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} #menu-item-12966:hover{background-color:rgba(255, 255, 255, 0.8) !important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}