We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Handle moderate to complex claims independently while managing your workload {from first notice of loss to final closure}. Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Working knowledge of claims handling procedures and operations. Demonstrated understanding of building construction principles. Proven ability to provide exceptional customer service. Effective negotiation skills. Ability to effectively and independently manage workload while exhibiting good judgment. Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems. The capabilities, skills and knowledge required through a bachelor's degree or equivalent experience and at least 1 year of directly related experience. Ability to obtain proper licensing as required. The ability to handle multiple competing priorities and organize your day. 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Manages renewal processes and works across multiple underwriting segments. Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory. Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement. Performs other duties as assigned. Minimum six years of progressively more responsible insurance sales and management work experience. Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends. Proven track record of revenue growth and sales success in a prior role. Proven success in developing and building partnerships, decision making and problem solving. Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. Advanced analytical thinking, business analytics and business development skills. Well versed understanding of marketing principles. Must be licensed by the state if required. Ability to travel daily with occasional overnight travel. 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A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). 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Coordinates and surfaces issues to more senior Home Office staff and Bond Managers in the field offices on a regular and timely basis. BA/BS in Business Administration or related field and a minimum of 7 years progressively more responsible surety underwriting experience desired. Very strong analytical abilities and decision-making skills. Strong negotiating skills. 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Helping underwriters (who decide who/what to insure for what price) understand the cyber risk of an organization. Experience in cyber security such as but not limited to a consulting security engineer, a consulting security architect, a CISO, a security evangelist, a pre-sales security engineer, a Governance, Risk, and Compliance (GRC) analyst Inclusive mindset ? being a global team you'll need the willingness to build trust with a diverse set of partners & clients. The ability to handle uncertainty and complexity It's not required, but fluency in Spanish is highly desired In short, we need cyber security SMEs who can communicate with stakeholders. You'll use: 1. Having a knack for explaining cyber security to internal and external stakeholders with varying levels of cyber-security knowledge. 2. The ability to handle uncertainty and complexity. Risk assessment is complex, and underwriters are working under time pressure, so all the information is often not available. We'll be asking you to make your best judgement based on the information at hand. An adaptable mindset is often needed to be able to think both like a cybersecurity professional, as well as an underwriter[1]. And you'll often need to be able to see the broad, strategic picture beyond the details. 3. We don't expect you to know everything but do need you to have a good working knowledge of information security. Self-learning, skills, certifications, or standards knowledge are all acceptable ways of demonstrating your information security knowledge. What it's ok not to be That you can learn here. We won't make you do lots of math (unless you want to of course!) You don't need to be the perfect cyber security professional. We aren't prefect. It's ok not to be dedicated to work at the exclusion of everything else. Work-life balance is important. 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Handles special customer situations and problems to ensure timely resolution. Performs prospect and service work as necessary. Plans, coordinates and monitors the service commitments for assigned customers to ensure risk control services are delivered effectively, efficiently and meet expectations of the department, business unit or market partner. Evaluates customer prospect and service levels, Risk Control Consultant workloads, and regional capacity. Evaluates, monitors and documents Risk Control Stewardship service levels. Participates in actively acquiring and retaining profitable business. Provides consultation, information and expert analysis to assist the account team with new business solicitation, and renewals. Keeps underwriting , account and Risk Control team apprised when significant changes occur in a customer's operations, exposures, ownership or organizational structure. Participates in prospecting new business and developing service agreements fosters new partnerships and strengthens existing relationships with customers and business unit/market partners. Evaluates use of resources (services hours, expenses, etc.), quality of service, utilization of programs, productivity, net gain in book of business and other key indicators. Identifies opportunities and may design projects that improve results and increase the number and quality of services customers choose to buy. Provides major loss source analyses, products and training. Fulfills risk assessment and service requirements as assigned. Trains field and Home Office employees in service related functions and activities. Designs and implements customer training programs. Makes presentations at customer training and other functions Demonstrated abilities in leadership, planning, relationship building, consulting, customer service, and communications (particularly presentations, persuasion, and writing) Advanced knowledge of loss prevention principles, practices and core service capabilities as they relate to performance and profitability Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and spreadsheets using Microsoft Office suite Knowledge and skills required are normally acquired through a bachelor's degree with coursework in math, engineering or related areas (or equivalent), a minimum 8 years relevant experience in Risk Control or progressive safety and health field, and an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE Travel may be required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503334533", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618503577842, "name": "Senior Actuarial Manager", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Seattle, Washington, United States", "Portsmouth, New Hampshire, United States", "Chicago, Illinois, United States", "Plano, Texas, United States", "Weatogue, Connecticut, United States"], "hot": 0, "department": "Actuarial", "business_unit": "0116-GRS-Actuarial-US", "t_update": 1744726140, "t_create": 1744631820, "ats_job_id": "69736", "display_job_id": "2025-69736", "type": "ATS", "id_locale": "2025-69736-en", "job_description": "Work across functions to lead complex and creative actuarial pricing analyses Performs actuarial analyses for North America Lead & Excess line and makes recommendations concerning valuation/reserving, pricing, product development, research/support, business planning, finance or other business area May prepare and interpret the data used to support rate filings with state departments of insurance; May perform reinsurance analysis. Thought partner to the Office of Underwriting, Specialty US Casualty & Majors Excess Casualty leadership; fosters partnerships across the North America organization to improve Lead & Excess profitability Collaborate effectively across casualty teams to deliver a consistent approach to pricing accounts Manages or participates in studies that underlie actuarial assumptions and are designed to improve risk selection and pricing including but not limited to rate indications, increased limits analysis and predictive models Provides consultation to senior leaders and other groups on issues such as pricing, rates, and related matters, the development and use of pricing models/tools, business planning, contingency plans, or other financial studies. Foster partnerships across the North America organization to improve Lead & Excess profitability Monitors and analyzes financial results in order to communicate the impact of strategic and operational plans. Develops and revises strategic and tactical plans as necessary to meet corporate objectives and respond to environmental changes. May profile the book of business from a financial perspective to quantify levels of risk and ensure that desired quality is maintained. Adapts tools to unfamiliar or unique situations Identifies data requirements for analysis, tool development, reporting and decision making Ensures the organization uses it effectively to reach profit and growth objectives. Partner with IT and Data Science Solutions to implement pricing models Manages a staff of 6 including a manager and individual contributors Bachelor's degree required. Fellowship in the Casualty Actuarial Society (FCAS) designation required, or comparable actuarial education/designation combined with relevant experience. Demonstrated ability to exert influence over senior managers, operating managers, and others on matters of importance to the SBU. Analytical skills with expert understanding of all actuarial techniques, standards, and assumptions. Demonstrated expertise in financial management of a P&C business. Ability to manage a mix of assignments that will be both strategic and tactical. Demonstrated ability to exchange ideas and convey complex information clearly and concisely, both verbally and in writing. Exceptional interpersonal and communication skills required to establish and build effective relationships within and outside the GRS Actuarial. Ability to give effective presentations to senior management and other groups. 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Encourages the open exchange of ideas and respect for other points of view. A strategic leader who can establish long-term goals, achieve them, and deliver results. Forward-looking. Will seek opportunities to contribute and add value across the organization. A direct and transparent communicator. Knows how and when to keep others informed. An inclusive leader with a keen interest in developing diverse talent. A problem-solver who seeks to understand the underlying drivers of the results. Intellectually curious. Willing to ask questions and challenge assumptions. Executive presence. ? Experience in providing innovative underwriting solutions. Influential senior executive with Underwriting P&L experience. Leader with a strategic mindset and demonstrated relationship-building ability that provides direction for the underwriting operations. At least 15 years of experience in underwriting specialty, property and casualty, managing a team of underwriters. Experience in relevant markets, with knowledge of sales and distribution channels. Product, pricing & underwriting expertise in Commercial & Specialty Lines. Manages underwriting results to achieve corporate profitability. Experience in relevant markets, with knowledge of sales and distribution channels Objective and results-oriented leader with strategic mindset and demonstrated relationship building ability. Strong discipline and has solid decision-making skills coupled with strong technical capabilities. Ability to formulate strategies across portfolios and to set authorities to define the boxes based on strategy. Underwriting P&L experience Strong Casualty expertise and underwriting experience Deep understanding of how the pieces of the organization fit together to create value and deliver results Maintain a solid grasp on the ever-changing context within which the business competes Internationally experience preferred but not required Objective and results-oriented Leader with strategic mindset and demonstrated relationship building ability Ability to form effective and trusting relationships with superiors, peers, and direct reports, studying and meeting the needs of key stakeholders Ability to articulate views, engage others` ideas, analyze data for insights, weigh alternatives, own the final call, and communicate decisions clearly Attributes include: adaptability/openness to new experiences, achievement orientation, initiative, organizational awareness, self-awareness, humility, and empathy Knowledge, skills and other capabilities normally acquired through a bachelor`s degree or equivalent and 12+ years of related experience", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503322840", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618503444382, "name": "Director, Data Science", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Columbus, Ohio, United States", "Seattle, Washington, United States", "Chicago, Illinois, United States", "New York, New York, United States", "Plano, Texas, United States", "Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Data Science", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1745343840, "t_create": 1743779640, "ats_job_id": "69599", "display_job_id": "2025-69599", "type": "ATS", "id_locale": "2025-69599-en", "job_description": "Data Office Claims & Service, Insights & Solutions Data Science Data Science The US Retail Markets Data Science team brings together a diverse range of talent to predict future risk and what our customers will need to recover. Our data engineers write code that turns trillions of bits of information into structured data--data that our hundred-plus Data Scientists analyze with cutting-edge modeling techniques to unlock insights. From there, our tools and deployment teams ensure this data can be practically applied to business problems across US Retail Markets. Join us and be a part of this dynamic group driving industry-leading data segmentation, fueling the team's success now and into the future. The Auto Product Design and Modeling team has an opening for a Director II, Data Science position that will drive pricing sophistication for personal auto products and lead our Agency Channel Core team. In this highly visible role, you would have the opportunity to shape our Personal Auto pricing segmentation for years to come, including the convergence of our products across channels. The role will report directly to the Auto Design Agency Lead and manage a team of 4-6 analysts, potentially in multiple locations. FCAS or other insurance designations Expert skills in statistical software packages (e.g., Emblem, Python packages) highly desired. Strong knowledge of insurance principles, underwriting and ratemaking concepts High-level knowledge of data sources, tools, and the business (lines, systems, pricing plans), predictive modeling (GLMs, GBMs, Elastic Nets), and code (e.g. Python, R, SQL) preferred. Deep knowledge of predictive analytic techniques and statistical diagnostics of models. Expert knowledge of predictive toolset, to include highly technical tools. Proven ability to lead and drive projects and assignments to completion through others, to include prior experience effectively managing talent. Demonstrated ability to exchange ideas and convey complex information clearly and concisely, verbally, visually (presentations and exhibits), and in writing, consistent with the audiences and stakeholders with which s/he interacts. Ability to establish and build relationships within and outside the aligned functional area or SBU. Ability to give effective training and presentations to management and other groups. Presents to senior or functional department leaders or executives. Broad knowledge of business drivers and market context. Has a value driven perspective with regard to understanding of work context and impact. Competencies typically acquired through an advanced degree (in Statistics, Mathematics, Data Science or other relevant field of study) and 5 to 7 years of relevant experience or may be acquired through a Bachelor`s degree (scientific field of study) with 10 years of relevant experience. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}