We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Utilizes CMS to document claims and to diary future events or follow-up. Within prescribed settlement authority for line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy. Makes recommendations to set reserves at appropriate level for claims outside of authority level. Prepares comprehensive reports as required. Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting. Manages the litigation process through the retention of counsel. Adheres to the line of business litigation guidelines to include budget, bill review and payment. Pro-actively manages the case resolution process. Actively participates in mediations and arbitrations, within limit of settlement authority. Participates in the claims audit process. Provides claims marketing services by meeting with brokers, risk managers and reinsurers, as necessary. Bachelors' and/or advanced degree. J.D. preferred. 7 + years claims/legal experience, with at least 2 years within a technical specialty preferred Advanced knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge Functional knowledge of law and insurance regulations in various jurisdictions Demonstrated advanced verbal and written communications skills Demonstrated advanced analytical, decision making and negotiation skills Advanced Environmental Claims and/or Pollution Claims experience preferred Experience with mass litigation and/or toxic tort required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517101597", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618517137514, "name": "Claims Manager I", "posting_name": "Claims Manager I", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Chicago, Illinois, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Weatogue, Connecticut, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1778705040, "t_create": 1778165400, "ats_job_id": "75947", "display_job_id": "2026-75947", "type": "ATS", "id_locale": "2026-75947-en", "job_description": "Responsible for performance, development and coaching of staff (including hiring, terminating, performance and salary management). Serve as technical resource not only for claims staff, but also cross-functional partners, including Underwriting, Actuarial, Finance and Operations. Work with claims team and external attorneys to review coverages, investigate claims, analyze liability and damages, establish adequate indemnity and expense reserves, develop strategies and resolve claims, including, but not limited to direct participation in mediation and arbitration and active participation in settlement discussions. Perform quality assurance reviews/observations and provide feedback to team as well as action plan for development of team, where necessary. Provide regular reports to claims management regarding losses either exceeding or likely to exceed the authority level in accordance with best practices. Must be able to present effectively, produce appropriate reports and develop team and train team in these skills. Partner with underwriting managers/team to provide excellent customer service and to market and meet with brokers, risk managers and reinsurers. Demonstrate ability to forge and maintain relationships with external customers, effectively resolving concerns where necessary. Ability to effectively articulate the claims value proposition in claims advocacy meetings, account renewals and new business prospecting. Present at industry conferences or publishes external industry content. Lead short to medium-term strategic claims activities/priorities for the product line, with alignment with the strategic priorities of IronHealth and NAS Claims. Oversee projects assigned by the MMF Claim Product Lead. Support Company goals of being the most trusted global brand; delivering top quartile profitability; being the best place to work; and achieve scale where it matters. Serve as a role model for high performance to achieve strategic outcomes and leverage diversity of perspectives in service of the best solution. Other duties as assigned, including delivery on established operational goals and objectives. Bachelors' degree or equivalent training A minimum of 5 years of relevant and progressively more responsible work experience required, including at least 2 years of supervisory experience preferred. Miscellaneous Medical Facilities, Healthcare Professional Liability or medical malpractice claims experience preferred. At least 5 years claims handling within a technical specialty. Requires advanced knowledge of claims handling concepts, practices, procedures and techniques, including, but not limited to coverage issues, product lines, marketing, and product competition within the marketplace. All-lines Adjusters License is required. Requires advanced knowledge of a technical specialty. Knowledge of law and insurance regulations in various jurisdictions. The ability to effectively interact with brokers and internal departments is also required. Strong verbal and written communications and organizational skills. 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Own, maintain, and enhance complex pricing tools, including umbrella rating models and related workflows Diagnose and resolve model performance and behavior issues, ensuring pricing tools produce appropriate and reliable results Partner closely with underwriting, IT, and other non\u2011actuarial stakeholders to explain model behavior and pricing outcomes Support Umbrella rate filings by preparing exhibits for policyholder disruption and pricing justification Contribute to prioritization decisions and delegate work to more junior team members as appropriate. Experience working in environments with complex data sourcing and system dependencies Ability to operate effectively while balancing enhancement work with ongoing production responsibilities Experience collaborating with adjacent teams or shared resources supporting data acquisition and preparation Strong organizational skills and a practical, solutions\u2011oriented approach to production actuarial work Bachelor's degree required; Master's degree preferred. Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) designation preferred or comparable education/designation with relevant experience. Minimum 5-7 years relevant experience required. Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization. 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Assist in the preparation of actuarial research and complex reports and studies; Communicates and presents findings and exhibits to peers, functional leadership and business leaders. Provide clear and concise communication of technical actuarial work to technical and non-technical audiences, and on cross functional teams. Retrieves, understands and manipulates data as it relates to assigned and related projects. Maintain clear and concise documentation of methods and activities. Provide actuarial technical assistance and information to other departments. Mentor, motivate, and train less experienced staff and peers. Provide recommendations for and assist in the creation and maintenance of actuarial tools. If applicable, positive progress towards pursuing and passing of required actuarial exams Bachelor's degree required; Master's degree preferred. Associateship or Fellowship in the Casualty Actuarial Society (ACAS/FCAS) or in Society of Actuaries (ASA/FSA) designation preferred or comparable education/designation with relevant experience. Minimum 5-7 years relevant experience required. Sound knowledge of actuarial techniques and standards, as well as other business operations including financial, underwriting, legal, statistics, claims, sales, etc. Advanced communication and interpersonal skills and ability to build relationships and interact effectively with others within and outside the organization. Ability to motivate and mentor peers and motivate and train subordinates. 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Identify emerging issues and variables with predictive power to improve risk segmentation. Own profitability for Public Entity coverages, including semiannual rate indications, rater maintenance, and segmentation enhancements. Provide account level pricing and modeling support to underwriters. Build and implement process and data improvements in collaboration with LOB teams and cross functional stakeholders. Support additional projects as needed, including Life Sciences, Multinational, and account segmentation scoring. Strong knowledge of actuarial techniques and standards, and familiarity with related business functions (finance, underwriting, claims, legal, sales, etc.). Advanced communication and interpersonal skills with the ability to build relationships across the organization. Demonstrated ability to mentor peers and develop junior staff. Experience in Public Entity business preferred but not required. Bachelor's degree required; Master's degree preferred. 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Handles special situations on active jobsites to ensure timely resolution. Performs prospect and service work as needed. Plans, coordinates, and monitors risk engineering service commitments for assigned Master Builders' Risk customers and projects, aligning site activities with construction milestones (precon, foundation, structure, MEP rough-in, enclosure, fit-out, commissioning) to ensure services meet expectations of the Inland Marine business and distribution partners. Performs pre-bind and post-bind risk assessments, including plan/spec reviews and COPE data collection, to evaluate construction methods, phasing, logistics, adjacent exposures, temporary works, and critical operations (hot work, temporary heat/power, cranes/rigging, excavation/shoring, scaffolding/formwork, water intrusion controls). Assesses catastrophic exposures (windstorm, flood, earthquake, wildfire, convective storm) and develops site-specific mitigation plans (e.g., hurricane readiness, flood emergency action, crane weather protocols, tie-down/securement, winterization/freeze protection). Creates service plans and stewardship agendas for programs and high-value projects, documenting baseline metrics and goals (e.g., water intrusion events, hot work compliance, impairment frequency, recommendation closure rates) to track reduction in loss frequency/severity and demonstrate the value of the Builders' Risk partnership. Provides timely consultation to underwriting on prospects, renewals, and in-term changes, including project risk opinions, risk grading, anticipated maximum loss/PML perspectives, soft cost/Delay in Completion exposures, and recommendations that inform pricing, terms, and capacity. Communicates material changes in scope, schedule, design, or site conditions. Participates in acquiring and retaining profitable business by attending broker/insured meetings, preconstruction meetings, and bid-phase consultations; develops tailored service agreements that differentiate capabilities for complex risks (e.g., high-rise, wood-frame podium, healthcare, industrial, civil/infrastructure, renewable projects). Evaluates use of resources (service hours, travel/expenses), quality of service, program utilization, productivity, and portfolio loss trends. Prioritizes critical-phase site visits and employs hybrid service (remote reviews, sensor data) to optimize coverage across geographically dispersed projects. Leads major loss source analysis for Builders' Risk, with emphasis on water damage, fire/hot work, site security/theft, collapse/temporary works, and weather-driven losses. Designs and helps implement targeted controls such as Water Damage Prevention Programs (isolation/valving, pressure testing protocols, off-hours inspections, sensor deployment), hot work permitting and fire watch, impairment management, and site security plans. Fulfills risk assessment and service requirements by producing clear, prioritized site reports with actionable recommendations, timelines, and follow-up. Tracks closure and efficacy of controls; conducts stewardship reviews with customer leadership and brokers. Responds to special customer situations on active sites (e.g., water release, fire, severe weather impacts) with immediate guidance, escalation to internal partners, and post-incident analysis to expedite recovery and prevent recurrence. Designs and delivers customer training programs and toolbox talks for superintendents and trade partners (water intrusion prevention, hot work, crane/rigging awareness, severe weather prep, winterization, theft prevention). Provides checklists, job aids, and program templates to drive adoption at scale across master programs. Trains field and home office colleagues on Builders' Risk exposures, construction means and methods, and service best practices; contributes to guidelines, playbooks, and internal training. Represents the company at customer, broker, and industry events with technical presentations. Identifies opportunities and pilots new tools/technologies (e.g., IoT water sensors, weather alerting, camera analytics) that improve loss outcomes, customer experience, and service efficiency. Designs projects that enhance program results and increase utilization of value-add services customers choose to adopt. Conducts periodic workload and portfolio reviews; prepares specialized customer and program reports summarizing risk trends, service delivery, recommendation closure, and ROI on loss reduction. Demonstrated abilities in leadership, planning, relationship building, consulting, customer service, and communications (particularly presentations, persuasion, and writing) Advanced knowledge of loss prevention principles, practices and core service capabilities as they relate to performance and profitability Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and spreadsheets using Microsoft Office suite Knowledge and skills required are normally acquired through a bachelor's degree with coursework in math, engineering or related areas (or equivalent), a minimum 8 years relevant experience in Risk Control or progressive safety and health field, and an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE Travel may be required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618517130782", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618516669699, "name": "Partnerships Business Development Ast. 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Develop and execute strategies to source, prioritize, and secure high-value distribution partnerships aligned with business and financial objectives. Engage and collaborate with internal stakeholders to ensure alignment on partnership strategy, value proposition, and execution plans. Lead negotiations on contract terms, deal structures, and financial arrangements to optimize return on equity and mutual value. Evaluate and onboard new agency and partner relationships, ensuring alignment with the Strategic Partnerships portfolio and long-term growth strategy. Transition newly signed partners into ongoing relationship management teams to support seamless onboarding and sustained success. Build and maintain relationships with senior leaders and decision-makers at national firms, demonstrating industry expertise and credibility. Analyze market trends, competitive dynamics, and emerging opportunities to inform strategy and strengthen negotiation positioning. Prepare and deliver compelling executive-level presentations to drive internal alignment and secure support for new partnership opportunities. Coordinate cross-functional resources to ensure successful implementation, onboarding, and execution of new partnerships. 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Provide analytical insight and recommendations to State Directors to inform business decisions. Track state-level requirements for actuarial assumptions in filings and apply them appropriately. Develop subject matter expertise which can be leveraged countrywide. Own continuous improvement of processes to ensure efficiency, accuracy, and effectiveness of external actuarial support that are quickly integrated in daily work routines. Queries data for requests outside of base rate support and drive deep dives on an ad-hoc basis. Protect intellectual property by providing information only as required or confidentially as allowed. Communicate effectively with external regulators in writing and verbally, to support business outcomes. Monitors developments in actuarial techniques; Researches laws and regulations; Analyzes developments in the marketplace. Represents the Company on industry and professional committees. Bachelor's degree required; Master's degree preferred. 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Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}