We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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"ats_job_id": "71426", "display_job_id": "2025-71426", "type": "ATS", "id_locale": "2025-71426-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505721057", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618505719378, "name": "Complex Claims Specialist, Miscellaneous Medical Facilities Professional Liability", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1753734720, "t_create": 1753297860, "ats_job_id": "71422", "display_job_id": "2025-71422", "type": "ATS", "id_locale": "2025-71422-en", "job_description": "Responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business. Analyzes, investigates, and evaluates the loss to determine coverage and claim disposition. Utilizes CMS to document claims and to diary future events or follow-up. Within prescribed settlement authority for line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy. Makes recommendations to set reserves at appropriate level for claims outside of authority level. Prepares comprehensive reports as required. Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting. Manages the litigation process through the retention of counsel. Adheres to the line of business litigation guidelines to include budget, bill review and payment. Pro-actively manages the case resolution process. Actively participates in mediations and arbitrations, within limit of settlement authority. Participates in the claims audit process. Provides claims marketing services by meeting with brokers, risk managers and reinsurers, as necessary. 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Provides claims marketing services by meeting with brokers, risk managers and reinsurers, as necessary. 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Set up claims and update the loss to reflect actual circumstances. Determine the need for independent adjusters or independent medical examiners. Evaluate claim for potential fraud. Assess actual damages associated with claims and conduct negotiations to settle claims. Be involved with litigated claims as necessary. High school diploma plus 1-3 years' of related customer service experience or applicable insurance knowledge. Licensing required in some states. Effective analytical skills required to learn and apply basic policy/contract coverage and recognize questionable coverage/contract situations (which necessitate supervisory involvement) along with effective interpersonal skills to explain the facts and logic used to arrive at decisions in a way that the customer understands. Effective written skills to compose clear, succinct descriptions when posting files and drafting correspondence. Good telephone and typing skills required. Ability to learn when to make proper use of medical management resources, know when to use them and follow through with medical management information received.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505714942", "isPrivate": false, "latlongs": "33.3061605,-111.8412502"}, {"id": 618505712852, "name": "Director, Product Owner", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "3029-USRM-Experience & Strategy-US", "t_update": 1753736700, "t_create": 1753275540, "ats_job_id": "71411", "display_job_id": "2025-71411", "type": "ATS", "id_locale": "2025-71411-en", "job_description": "Experience with large scale transformations Advanced knowledge product management, Agile development methodologies, and experience in organizational change management as typically acquired through a Bachelors` degree in relevant field (business, computer science, etc.) and a minimum of 10 years` experience in product development, business, marketing, technology, and/or consulting Master`s degree preferred High level of proven business expertise needed to set clear priorities for product and understand business value impacts across an entire business unit High level of proven outcomes managing and mentoring product managers, product owners, and people leaders Technical proficiency required to participate in program increment planning and have an informed, independent voice Strong influencing and leadership skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business Proven experience with Agile practices and expectations Comfortable with making decisions with some level of uncertainty Strong communication and collaboration skills, both written and verbal Encourages non-hierarchical culture Operating at the intersection of business and technology, the DPO will help SC achieve its profit goals by translating the overall business vision into specific feature strategies and roadmaps. Fosters effective, collaborative relationships across portfolios and domains, promoting a culture of #OneTeam. Works closely with the SC Underwriting organization and Tech leadership to define and prioritize the product backlog, set quality standards for delivery, and ensure the platform remains scalable, compliant, and performant. Partners with Tech leadership to ensure teams are well-resourced, focused on key priorities, and aligned across roadmaps to meet outcomes while working together to remove roadblocks. Drives impactful business outcomes and key performance indicators tied directly to strategic business priorities. Responsible for communicating the product vision effectively to key stakeholders, team members, and senior management. Accountable for business results of the related set of customer journeys or products as measured by relevant KPIs. Leverages KPIs to inform recommendations Uses the product backlog to coordinate the work of product team(s), through each team`s product owner as relevant. Manages delivery of scope across value streams to ensure delivery, partners with delivery teams to ensure user stories are clear and resolves open issues/questions quickly and efficiently. Directly manages a team of Product Owners who are responsible for all aspects of customer journey/product lifecycles. Participates to provide feedback, support, coaching, in sprint-and release plans together with various members of the leadership teams. Coaches and mentors IT and Business Unit counterparts related to product vision and product roles. Ensures customer-driven design considering user pain points usability test results, while using market industry knowledge to deliver a well-positioned product or product portfolio. Leads in Agile development methodology transformation across the company through contribution to Agile education initiatives and communicating agile principles to executive audiences. Monitors the application of Agile principles across product teams. Functions as the final arbiter at the product level or portfolio to order work and accepts the final release plan/roadmap. Manages escalation on trade-offs across the product portfolio. Provides customer-oriented feedback on product and feature demos for scrum sub-teams. 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Effectively and clearly communicates coverage positions to brokers and policyholders. Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establishes actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Participates in customer claim reviews as needed. Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Workers Compensation Examiners, Underwriting, Service, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to Employers Liability-related issues to Claims Management so appropriate action can be taken where required. Participates in special projects. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. Must be willing and able to travel as needed to attend activities related to litigation, team and customer meetings, and other, which may include overnight travel. Bachelor's degree and 5 to 7 years claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. 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Masters, PhD, or equivalent helpful given quantitative work they are leading. Minimum of 7, typically 10 years or more relevant work experience. Expert skills in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem). Must have exceptional planning, analytical, decision-making, communication, and project management skills. Expert knowledge of data sources, tools, and the business (lines, systems, pricing plans), predictive modeling, and code (e.g., SQL). Significant understanding of competitors' pricing strategies and relationship to our own. Industry knowledge developed from internal meetings, news alerts, project-specific work, and proactive research into competitor strategies. Independently manage projects of moderate complexity. Develop subject matter expertise of telematics products to support products and work across teams to deliver on our priorities. Develop and execute product strategy and roadmaps for telematics products. Manage the entire product lifecycle, from ideation to launch and beyond. Collaborate with IT, Delivery, Design, and Modeling teams to ensure product development meets customer requirements and is aligned with business priorities, to coordinate a roadmap that accounts for competing priorities across products and teams, and to develop product scaling schedules that balance filing complexity with speed to market. Provide leadership, direction, and vision to cross-functional teams to ensure successful product launches. Communicate updates to internal and external stakeholders regularly, including leadership.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505687969", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618505667507, "name": "Manager II, Business Analysis Property, Marine & Shared Services Claims", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States"], "hot": 0, "department": "Analytics", "business_unit": "3026-GRS-North America-US", "t_update": 1753473000, "t_create": 1753180080, "ats_job_id": "71387", "display_job_id": "2025-71387", "type": "ATS", "id_locale": "2025-71387-en", "job_description": "Manages more complex analyses conducted based on operational, economic and/or financial data in order to quantify the competitive performance of business segments, evaluate potential operational changes, and/or design new approaches and methodologies. Working with Claims Enablement Strategy Directors, Claims Field Leaders, and UW partners to identify critical business questions that would value from deep Claims analysis and prioritize work based on expected impact of analysis. Set standards of what \"great\" Claims/UW analytical work looks like to ensure maximum impact of insights delivered. Develop deep expertise of Claims data gained through understanding of the history of our business mix, operational and organizational strategy, and environmental factors impacting the Casualty lines. Communicate with senior leadership and audiences of varying size, level, and exposure to drive collective and organizationally aligned action. Effectively build content that translates analysis into insights for audiences with varying levels of technical experience. Craft presentations that clearly articulate findings, insights, and recommendations. Develop and maintain high performing talent of the team. Advanced knowledge of data sources, tools, software applications, and business drivers. 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Gather and document product requirements, clearly communicate requirements to stakeholders, and ensure accurate implementation. Act as the subject matter expert for the pricing program and assigned states, provide thoughtful recommendations that influence state decisions and help drive corporate strategy. Lead cross-functional workstreams and manage moderate to high complexity projects. Conduct complex analyses to drive and support business decisions; where necessary, conduct in depth research of competitor offerings and filings. Educate IT partners on business vision and plan, and both IT and business partners on the impact of changes. Independently manage project timelines, flag risks and develop contingency plans, escalate blockers as appropriate. Regularly update leadership and stakeholders on project progress, addressing concerns and managing communication channels. Lead job shadow discussions with less experienced analysts. Provides technical training and user support to business groups. Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years. Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, SQL, PowerBI, Snowflake). Must have strong planning, organizational, analytical, decision making and communication skills. 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