We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Work closely with the SEO team to create and maintain a content calendar that reflects SEO best practices while supporting marketing initiatives. Manage a new quarterly content auditing process, reviewing and updating website pages to ensure content relevance, accuracy, and effectiveness. Refine process and explore new ways to automate and improve efficiency. Drive strategic consolidation of key content from legacy brands into our primary website, working closely with cross-departmental stakeholders to achieve alignment and ensure a unified customer experience. Act as the marketing department's main point of contact for an upcoming new CMS, becoming an expert on the platform, training team members on basic content updates, and managing the transition of 300+ webpages. Continuously evaluate content performance and incorporate user feedback to optimize the content strategy and improve overall engagement metrics. Perform content gap and competitive analyses to identify content growth opportunities. Stay informed about industry trends and emerging AI technologies including Generative Engine Optimization for improved content visibility and creation. Support ad-hoc content requests from various teams within the marketing organization and remain flexible to evolving business and user needs. 5-7 years of experience in content creation and strategy, with a strong understanding of SEO and digital marketing best practices. Strong communication and collaboration skills, with a proven ability to work effectively within cross-functional teams. Skilled in content management systems (CMS) and adept at providing training and support to colleagues. A growth mindset that thrives in finding new and better ways of doing things. Familiarity with analytics tools to track content performance. Experience working with and managing external contractors. Experience working in a large company or the insurance/financial industry is strongly preferred. Bachelor`s degree with a concentration in Marketing, Business Administration or Communications preferred or equivalent experience required Minimum 5 years of relevant and progressively more responsible experience within a marketing driven organization Requires advanced knowledge of marketing communications principles and practices Experience working with and/or managing outside agencies Strong oral and written communication skills required Ability to work in a fast-paced environment and work on multiple priorities Strong knowledge of relevant technologies Strong organizational, coordination, project management, and analytical skills Strong presentation skills required Budget management and project management experience preferred Ability to effectively interact with all levels of the organization Proactively seeks to learn and apply new tactics and job skills to enhance current role and improve broader team`s performance Demonstrates understanding of insurance industry, products, services, and trends Actively seeks to expand and integrate marketing knowledge and skills into recommendations, as well as function responsibilities and the connection to the broader organization", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503005796", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618503731425, "name": "Senior Executive Assistant I", "location": "New York, New York, United States", "locations": ["New York, New York, United States"], "hot": 0, "department": "Administrative Services", "business_unit": "2004-GRS-Executive-UK", "t_update": 1745426880, "t_create": 1744941120, "ats_job_id": "69834", "display_job_id": "2025-69834", "type": "ATS", "id_locale": "2025-69834-en", "job_description": "Identifies the preferred method of support for assigned executives and appropriately accommodates working style. Partners with executives to help them be more efficient and effective with their time, consistently maintaining strong communication. Manages executive calendars. Acts as a gatekeeper to include prioritization of meetings and resolving scheduling conflicts. Keeps executives informed of changes and helps to keep them on schedule. Triages and responds to various forms of communications based on executive needs and preferences. Coordinates responses to requests for information, surveys, etc. Assists executives with preparing for meetings, to include preparing materials, setting up agendas, obtaining materials in advance, and distributing materials. May attend meetings on the executive's behalf and liaise with external partners. Prepares, updates, and organizes information (using PowerPoint, Excel, Word, etc.) for inclusion in huddle boards, reports, correspondence, presentations, budgets, etc. Edits documents for accuracy, format, and arrangement of material. Optimizes travel arrangements (transportation, accommodations, agenda) based on executive travel needs and preferences. Manages complex itineraries, to include any changes. Processes related expenses. Coordinates/assists with managing team meetings (staff meetings, town halls, quarterly on-sites/off-sites, team gatherings, etc.) whether virtual or in-person. Assists with event planning. Assists in keeping executives and their teams well organized, to include online retrieval and archiving on collaboration platforms such as MS Teams and SharePoint, as well as supporting the Company's records retention schedule. Learns and keeps informed of new tools and technologies to further executive productivity. Identifies and communicates useful functionality and assists with troubleshooting. Assists with process and/or program management such as maintaining distribution lists, coordinating nominations, distributing updates, administering surveys, conducting research, obtaining resources, preparing documents, etc. Solid knowledge of administrative procedures, software applications (such as Microsoft Office Word, Excel, PowerPoint, Teams, Adobe Acrobat, etc.) records management systems, and other business procedures and terminology. Excellent organizational skills, time management skills and attention to detail, to include anticipating needs, being resourceful and proactive. Displays high degree of professionalism in order to maintain confidential information with discretion, deal with people tactfully, and help establish strong relationships and positive communication. Strong ability to read complex settings and respond to challenging people and/or circumstances with diplomacy and tact. Competencies typically acquired through an associate`s degree (or equivalent) and 6 to 8 years of relevant and progressively more responsible administrative experience, to include prior experience providing support at the management level.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503731425", "isPrivate": false, "latlongs": "40.7127753,-74.0059728"}, {"id": 618503687300, "name": "Commercial Inside Sales Representative", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "McKinney, Texas, United States", "Dallas, Texas, United States", "Carrollton, Texas, United States", "Richardson, Texas, United States", "Lewisville, Texas, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1745511960, "t_create": 1744815780, "ats_job_id": "69800", "display_job_id": "2025-69800", "type": "ATS", "id_locale": "2025-69800-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Are you seeking a flexible, hybrid work schedule that allows you to work an exciting career in inside sales? Liberty Mutual is hiring for Commercial Inside Sales Representatives to work in Plano, TX. This position requires agents to live 50 miles or less from Plano, TX. We offer a flexible hybrid schedule that allows agents to work both in-person at Plano, TX office and remotely. Commercial Inside Sales Representative - Licensed Sales Center (LSC) $58,000 - $65,000 Benefits: Company Match 401(k) Dental Insurance Health Insurance Paid Time Off Paid Training Job Description: Are you ready for an exhilarating career opportunity? Join our team and unleash your potential as a Commercial Inside Insurance Sales Representative! You will receive a majority of inbound calls from both existing and new customers/agents searching for a Liberty Mutual commercial insurance policy. Our focus is not only on sales but also on providing outstanding client service. As a Commercial Inside Sales Representative, you will gather information to provide informed tailored insurance proposals based on the caller's unique needs. The Commercial Inside Sales Representative position is ideal for applicants with insurance experience or service / sales professionals without experience looking to enter the insurance industry. Compensation: $58,000 - $65,000 expected first year total compensation. $45,000 base salary + uncapped monthly sales incentive. Comprehensive benefits from Day 1, including health and dental insurance, 401K, paid time off, and flexible work arrangements to help you keep balance in your personal and professional life. Schedule: Unlicensed training begins June 16th, 2025 & licensed training begins June 30th, 2025. We provide comprehensive training for new hires, offering paid training of either 6 weeks licensed or 8 weeks for those seeking to obtain a Property and Casualty producer license. During training, the hours are Monday to Friday from 7:00am to 3:30pm (PST) or 9am-5:30pm (CST). Your initial shift post training will fall within operating hours and will be assigned based on performance and overall business needs. \u200bLicensed Sales Center operating hours: Monday- Saturday 5:00am to 5:00pm (PST) Monday- Saturday 7:00am to 7:00pm (CST) Qualifications 2+ years of customer service, sales, or insurance experience. Effective time management and organizational skills. Ability to think, talk, and type efficiently while engaging with customers. Must reside within 50 miles of Dallas / Plano, TX; position is hybrid and may require agents to work both in office and remotely. High school diploma, college preferred. Ability to obtain required resident and non-resident insurance licenses. Ability to work during Licensed Sales Center operating hours. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Establish and maintain management status reports for benefits programs and projects, effectively communicating objectives, scope, direction, and status to teams and stakeholders. Recommend and implement improvements to benefits programs, services, and processes. Work independently and provide guidance to leaders, team members regarding benefits programs and policies. Manage the implementation of assigned benefits projects, executing project plans to achieve defined objectives and deliver outcomes that exceed expectations. Oversee acceptance testing for benefits projects, developing test plans and coordinating testing activities to ensure successful outcomes. Prepare recommendations, presentations, and communications on assigned projects, aligning them with overall departmental initiatives and needs. Ensure compliance with applicable regulatory requirements by developing, reviewing, and maintaining Summary Plan Descriptions (SPDs) and other necessary documentation for assigned benefit programs, ensuring clarity and accuracy. Bachelor's Degree or equivalent training; 5-7 years of progressive experience in benefits management, with strong knowledge of health, welfare, and retirement programs; certification (CEBS, CBP, or SHRM) preferred. Strong project management skills and solid experience in leading project-based work Strong written communication skills especially in developing benefits-related communications Experience with and understanding of a variety of technical regulations and laws (e.g.; ERISA; COBRA; statutory requirements, etc.) CEBS designation helpful", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503091555", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618502314682, "name": "Manager, Engineering", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Portsmouth, New Hampshire, United States", "Plano, Texas, United States", "Indianapolis, Indiana, United States", "Columbus, Ohio, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1745253300, "t_create": 1737728340, "ats_job_id": "68374", "display_job_id": "2025-68374", "type": "ATS", "id_locale": "2025-68374-en", "job_description": "Manages total cost of ownership, advocates for the removal of technical debt, assists and supports team effectiveness. Lead engineering teams to design, develop, and launch greenfield claims platform for Evergreen program Ensures application or portfolio of platforms are enhanced and maintained to meet business functional need. In partnership with Product Owner, identifies key performance indicators to measure success of work product. Understands the business domain and product vision; in partnership with other team members (Scrum Master, Architect, Product Owner, etc.) aligns work of the team toward the shared goals for the product. Monitors team effectiveness and addresses issues affecting team productivity. Supports team members in addressing or escalating issues to make the overall team more efficient. Removes roadblocks and obstacles; manages interdependencies when needed. Initiates and fosters collaborative partnerships with current and potential clients, technology and business managers, vendors and technology executives; develops relationships that support increasing efficiency and effectiveness. Manages the quality of work delivered by team members and deals effectively with performance issues in a timely manner. Coordinates and delivers performance reviews and drives professional development, including rotations and special assignments. Facilitates or provides mentoring experiences. Provides relevant technical coaching and support to team members. Hires talent and actively engages in recruiting processes. Coordinates with vendors to ensure talent management, on-boarding and transition are performed in a consistent manner. Participates in the development of business and/or technology vision, strategies, critical success factors and operating plans for application, unit or platform. May establish financial plan for the application, portfolio or overall unit and manages to plan. May lead efforts to evaluate, select and implement new technologies to enhance application or platform. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical discipline and a minimum of five years' hands-on programming and software development experience in a practice relevant domain in an agile environment Solutions Engineer or Solutions Architect experience a plus 3 years development team management experience Experience with Financial Service, Insurance, Claims experience a plus. Able to manage complex technology development concepts, capabilities and maturity. Extensive experience delivering large scale and high complexity program preferred. High business acumen and capability to partner with Product Owners to transform business process via technical implementation Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross functional stakeholders and optimize teams. Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502314682", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618503748378, "name": "Senior Technical Claims Specialist, Construction Complex", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1745263260, "t_create": 1745078160, "ats_job_id": "69871", "display_job_id": "2025-69871", "type": "ATS", "id_locale": "2025-69871-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Seeking qualified and experienced candidates with Construction Liability claims experience to join the Liberty Mutual family! The GRS North America Construction Complex team plays a pivotal role in driving and enabling the success across our Commercial Casualty organization. Our team is responsible for determining coverage, investigating complex and highly complex commercial casualty claims by determining liability, setting and adjusting reserves, evaluating the claim, negotiating a settlement, authorizing and resolving the claim. We have a current and immediate opening for a Senior Technical Claims Specialist who will demonstrate a high level of expertise and sound judgment in complex matters, and may act as a subject matter expert for complex Construction claims. This is not a typical Construction Complex Adjuster desk role. We are looking for someone with flexibility to assist in training others, participating in special projects, and assisting the Manager as needed. This role is preparing the Senior Technical Claims Specialist for a managerial role, and allowing the ideal candidate to assist with our operation in different ways. The position is for Commercial General Liability and not Construction Defect claims! In this role you will lead Construction Complex strategy, which includes deepening collaboration across GRS teams, gaining alignment to drive value for the line, and improve speed of decision making to help us win with purpose, together. This role will also partner with our Excess Casualty to assess product strategy. If you have experience with Complex Construction Liability claims, please apply! You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Boston, MA; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Weatogue, CT. Please note this policy is subject to change. In this role, you can expect to: Determine coverage, investigate and negotiate claim for settlement or may deny claims as determined by investigation. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suite. Manage the practices and billing activities of outside Counsel, Medical Providers or Vendors. Train and mentor staff as appropriate; manage relationships and act as a liaison with various business partners (e.g. Underwriting, Reinsurance, Etc.). Participate in special projects as assigned or approved for. Critical aspects of this role include: Determine loss coverage, amounts owed, discovery plans, setting reserves and negotiation. Accountability for security of financial processing of claims, as well as security information contained in claims files. Keeping abreast of existing and proposed legislation, court decisions and trends and experience, pertaining to specialty coverage issues. Analyzing the impact upon claims policies and advise Claims Management so appropriate action can be taken where required. This is a Complex Construction position for Bodily Injury and discrete Property Damage Claims. This role is not dealing with Construction Defect Claims. Qualifications Bachelor's degree preferred, 5 to 7 years Commercial Claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Experience training and mentoring others in a claims environment would be ideal. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly Bachelor's degree and 5 to 7 years claims adjusting experience. Prior experience with Construction Liability claims in excess of $250,000 or $500,000 strongly desired! Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Promote a culture of security awareness organization-wide by implementing training and awareness initiatives. Keep abreast of industry trends and emerging security threats, proactively assessing and enhancing security processes and technologies. Collaborate with key stakeholders to align cloud initiatives with broader business objectives, ensuring the timely and secure delivery of products. Identify and mitigate roadblocks; effectively manage interdependencies across teams and projects. Build and nurture strategic partnerships with clients, technology managers, vendors, and executives to enhance efficiency and effectiveness. Oversee the quality of deliverables from team members, addressing performance issues promptly and constructively. Conduct performance reviews, facilitating professional development opportunities including rotations and special projects. Provide mentoring experiences and targeted technical coaching to support team members' growth. Engage in the recruitment process to attract and hire top talent. Collaborate with vendors to ensure consistent talent management, onboarding, and transitions. Contribute to the development of business and technology visions, strategies, success factors, and operational plans for applications or platforms. May establish and manage the financial plan for applications or overall units. Lead the evaluation, selection, and implementation of new technologies to advance application and platform capabilities. Bachelor's or master's Degree in a technical or business discipline, complemented by a minimum of five years of relevant experience in delivering software solutions within an agile framework. At least 3 years in a technical leadership or managerial role, showcasing a proven ability to manage and cultivate high-performing teams. Strong expertise in cloud platforms (AWS, Azure, GCP) and SaaS-based developer tools (e.g., GitHub). Proven ability to work collaboratively and build consensus among diverse groups. 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Responsible for hiring, managing, and deploying resources across team(s) to enable optimal alignment of staff to business priorities. Manages total cost of ownership, advocates for the removal of technical debt, assists and supports team effectiveness. Ensures application or portfolio of platforms are enhanced and maintained to meet business functional need. In partnership with Product Owner, identifies key performance indicators to measure success of work product. Understands the business domain and product vision; in partnership with other team members (Scrum Master, Architect, Product Owner, etc.) aligns work of the team toward the shared goals for the product. Monitors team effectiveness and addresses issues affecting team productivity. Supports team members in addressing or escalating issues to make the overall team more efficient. Removes roadblocks and obstacles; manages interdependencies when needed. Initiates and fosters collaborative partnerships with current and potential clients, technology and business managers, vendors and technology executives; develops relationships that support increasing efficiency and effectiveness. Manages the quality of work delivered by team members and deals effectively with performance issues in a timely manner. Coordinates and delivers performance reviews and drives professional development, including rotations and special assignments. Facilitates or provides mentoring experiences. Provides relevant technical coaching and support to team members. Hires talent and actively engages in recruiting processes. Coordinates with vendors to ensure talent management, on-boarding and transition are performed in a consistent manner. Participates in the development of business and/or technology vision, strategies, critical success factors and operating plans for application, unit or platform. May establish financial plan for the application, portfolio or overall unit and manages to plan. May lead efforts to evaluate, select and implement new technologies to enhance applications or platforms. Knowledge of technology concepts, strategies and methodologies typically acquired through a Bachelor`s or Master`s Degree in technical or business discipline and a minimum of five years' experience in a practice relevant domain including delivering software solutions in an agile environment. 3 years in a leadership role preferred. Able to manage complex technology development concepts, capabilities and maturity. Requires excellent analytical ability, consultative, communication, presentation and management skills, strong judgment and ability to effectively liaise with cross-functional stakeholders and optimize teams. Demonstrated ability to operate collaboratively and build consensus. In-depth knowledge of technology standards and guidelines; knowledge of management concepts, practices and techniques; thorough knowledge of business functions and operations, objectives and strategies.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618503448842", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618501913360, "name": "Senior Analyst, Investment Compliance - Liberty Mutual Investments", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States"], "hot": 0, "department": "Investments", "business_unit": "3022-Liberty Mutual Investments (LMI)-US", "t_update": 1741699260, "t_create": 1734464040, "ats_job_id": "67795", "display_job_id": "2024-67795", "type": "ATS", "id_locale": "2024-67795-en", "job_description": "Risk Assessment & Analysis: Identify and evaluate operational risks across the investment process, including portfolio management and analytics, trading, settlement, financial reporting and data management. Conduct regular risk assessments and monitor risk metrics, identifying emerging risks and key risk indicators (KRIs) within investment operations. Develop and implement risk analysis models to quantify and prioritize risks, supporting decision-making processes. Control Design & Implementation: Design and implement controls to mitigate operational risks, ensuring they are embedded effectively within investment processes. Collaborate with other teams to validate control measures, test their effectiveness, and propose improvements where necessary. Monitor adherence to established risk controls and provide recommendations for enhancing internal procedures. Risk Reporting & Documentation: Prepare and present risk reports, dashboards, and summaries for senior management, ensuring timely and accurate information is available for decision-making. Maintain comprehensive documentation on risk assessments, controls, and risk events, supporting regulatory and audit requirements. Communicate key risk insights and recommendations to relevant stakeholders, ensuring that they are well-informed on operational risk matters. Incident Management: Investigate and analyze operational risk incidents, including root cause analysis and impact assessment. Work with teams to develop and implement corrective actions and preventive measures. Track and report incidents, providing insights into trends and potential systemic issues. Regulatory Compliance & Audit Support: Stay up to date on regulatory changes affecting operational risk management in the investment industry. Assist in internal and external audits related to operational risk, ensuring timely and accurate responses to requests for information. Continuous Improvement & Best Practices: Research industry trends and emerging risks to ensure that risk management practices remain relevant and proactive. Identify opportunities for process improvements within the risk management framework and support initiatives to optimize operational efficiency. Promote risk awareness within the organization, providing training and guidance on operational risk best practices. Bachelor's degree required. 5+ years of experience in operational risk, investment risk, audit or related roles within the finance industry. Solid understanding of the investment process, financial markets, and investment products (e.g., fixed income, private credit, direct lending, alternatives, derivatives). Proficiency in risk management tools and software, as well as advanced Excel skills; familiarity with data analysis and visualization tools is a plus. Knowledge of regulatory requirements and industry standards related to operational risk (SEC, SOX, ERISA). Excellent analytical and problem-solving skills, with strong attention to detail. Strong communication skills, both written and verbal. 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