We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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manipulate large structured and unstructured data sets to generate insights to inform business decisions. Enable the business to make clear tradeoffs between and among choices, with a reasonable view into likely outcomes. Assist in customizing analytic solutions to specific client needs. Work on all components of projects considered low to moderate complexity and smaller components of complex projects. Participate in cross functional working groups. Telecommuting permitted up to 60%. Employer will accept a Master's degree (or foreign equivalent) in Statistics, Data Science, Statistical Science or related field. In the alternative, the employer will accept a Bachelor's degree (or foreign equivalent) in Statistics, Data Science, Statistical Science or related field and one (1) year of experience in the job offered or in an Analyst I, Data Science-related occupation. Position requires demonstrable experience in the following, which can be gained in a professional or academic setting: Demonstrating strong analytical skills with solid understanding of statistics and predictive modeling concepts and techniques as applied to insurance operations. Demonstrating an understanding of internal and external data sources, their dependencies, and appropriate uses for each for insurance operations. Demonstrating experience with statistical software packages (R, SAS, Python, and Emblem) to facilitate data gathering and preparation and building of predictive models. Building predictive models, including exploratory data analysis, appropriate data partitioning, selecting appropriate response variable, understanding of appropriateness and tradeoffs of possible model forms, feature engineering, feature selection, model tuning and fit, and model assessment. Working with insurance operations and the procedures of Financial, Underwriting, Claims, Statistical, Information Technology, Legal, and Sales departments. Demonstrating experience with exchanging ideas and conveying complex information clearly and concisely, including verbally, in writing, and via presentation to key stakeholders. Collaborating with partner teams to implement predictive models, including supporting material and responding to Department of Insurance. Domestic travel required up to 10%. Telecommuting permitted up to 60%.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505857813", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505856966, "name": "Claims Resolution Specialist III, Appraisal", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1754081160, "t_create": 1754070780, "ats_job_id": "71555", "display_job_id": "2025-71555", "type": "ATS", "id_locale": "2025-71555-en", "job_description": "An Empathetic Service Professional: When a claim is received, you skillfully use your customer centricity skills to confidently assure our customers that you are there to guide them through the process. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in delivering on our promise. A Problem Solver: Integrity is in your nature and critical thinking is part of your decision-making process. That means you sincerely care that customers get exactly what they paid for and need to embrace today and confidently pursue tomorrow. Specialty appraisal will also support our auto appraisal teams as needed based on claims volume. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules and the varying needs of our customers. You will provide technical advice on vehicle repair, parts costs, garage expertise and opinions on specific damages and assist Specialty Appraisal leadership in addressing agency escalations and PST/DOI complaints. Using multiple software systems and claims best practices, you will prepare itemized appraisals indicating costs of parts, materials and labor necessary to restore damaged vehicles to their pre-damage condition. You will complete auto body shop, independent re-inspections, and supplements as warranted to verify damage or confirm repairs are completed. You will resolve disagreements and negotiate with auto body shops, Independent Adjusters, claimants and policyholders and assist claims management in the resolution of complaints and evaluate claims for potential fraud or subrogation. May be responsible for handling classic and antique automobile claims. May be called upon for catastrophe claim handling. An engaging, outgoing personality, a passion for helping customers, and demonstrated ability to effectively communicate in both written and verbal form. Extensive knowledge of automobile parts and repair techniques, terminology and vehicle construction. Prior experience using auto estimating software, CCC Pathways, Audatex, Mitchell, etc. Requires strong negotiation, analytical, decision-making, organizational and computer skills, as well as the ability to work with multi-faceted systems. A Bachelor's degree or equivalent experience and 3-5 years of directly related experience. Auto Damage Appraisal Licensing and certification are required. For car custodians, a valid driver's license is required. Varying conditions may be encountered while inspecting vehicles. Must be able to work outside in inclement weather conditions and drive substantial distances. While performing the duties of this job, the employee will be required to complete inspections of damaged vehicles which will include but not be limited to inspecting the underside of and around vehicles, inspecting vehicles in tight quarters at body shops and salvage yards, etc.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505856966", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618505855929, "name": "Licensed Gold Customer Service Representative", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Customer Service", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1754086740, "t_create": 1754065740, "ats_job_id": "71552", "display_job_id": "2025-71552", "type": "ATS", "id_locale": "2025-71552-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505855929", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618505842338, "name": "Analyst, Data Mgmt & Analytics - Liberty Mutual Investments", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States"], "hot": 0, "department": "Investments", "business_unit": "3022-Liberty Mutual Investments (LMI)-US", "t_update": 1753993800, "t_create": 1753972440, "ats_job_id": "71530", "display_job_id": "2025-71530", "type": "ATS", "id_locale": "2025-71530-en", "job_description": "Oversee the daily management of security reference data, ensuring its accuracy, completeness, and consistency across investment systems. Proactively research and resolve data variances, implement governance decisions, and ensure completeness in data Monitor data inputs, manage variances/exceptions, and ensure timely updates via the EDM tool. Develop and execute quality control queries and reports to enforce compliance with data standards and governance policies. Work collaboratively with team members to identify and resolve data processing challenges, ensuring smooth and efficient workflows. Partner with governance teams to align operational processes with data management best practices. Support continuous improvement initiatives by refining data entry processes and contributing to the development of control mechanisms. Adapt data systems and workflows to support new and evolving investment strategies. Bachelor's degree in Business, Finance, Information Systems, or a related field (or equivalent work experience). 5+ years of experience in Investment Operations, Fund Accounting, or a related field. Strong working knowledge across multiple asset classes and financial instruments. Excellent analytical and problem-solving skills with a high attention to detail. Strong communication and organizational skills with the ability to manage multiple tasks in a fast-paced environment. Ability to work independently as well as in a collaborative team environment. Experience working with Markit EDM platform (preferred). Familiarity with Security Master applications and major data vendors such as Bloomberg, ICE, Refinitiv, and Markit. Advanced Excel skills and proficiency with investment tools such as Bloomberg, Intex, BlackRock Aladdin, Markit EDM, and SimCorp Dimension.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505842338", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505827524, "name": "Sr Marketing Specialist", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Seattle, Washington, United States", "Plano, Texas, United States", "Plymouth Meeting, Pennsylvania, United States"], "hot": 0, "department": "Marketing & Communications", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1754081280, "t_create": 1753881960, "ats_job_id": "71509", "display_job_id": "2025-71509", "type": "ATS", "id_locale": "2025-71509-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505827524", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618505821069, "name": "Small Commercial Senior Territory Manager", "location": "Kansas City, Missouri, United States", "locations": ["Kansas City, Missouri, United States", "Columbia, Missouri, United States", "St. Louis, Missouri, United States", "Wichita, Kansas, United States", "Overland Park, Kansas, United States"], "hot": 0, "department": "Sales - General", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1753995300, "t_create": 1753830960, "ats_job_id": "71504", "display_job_id": "2025-71504", "type": "ATS", "id_locale": "2025-71504-en", "job_description": "Works closely with agents and brokers to drive flow of small commercial business. Manages renewal processes and works across multiple underwriting segments. Establishes position as a trusted advisor while delivering product, underwriting philosophy, appetite and system training, support retention and new business development to increase depth and maximize agency revenue. Provides appetite and target market clarity, identifies and addresses profit or quality of business concerns to ensure profitability across territory. Collaborates with Personal Lines (PL) or Business Lines (BL) counterparts to effectively partner with shared agency assignments. Provides leadership and mentoring for other team members, guidance on agency initiatives, and contributes ideas for continuous improvement. Performs other duties as assigned. Minimum six years of progressively more responsible insurance sales and management work experience. Advanced knowledge of company services, products, marketing techniques, insurance contracts, risk funding and rating plans, and industry trends. Proven track record of revenue growth and sales success in a prior role. Proven success in developing and building partnerships, decision making and problem solving. Advanced knowledge of the business including production management, claims, loss prevention, underwriting, administration, sales operations and agency business operations. Highly effective written and oral communication skills, including presentation, persuasion, timing, tact and negotiation skills. High degree of customer focus, interpersonal relationship skills and problem solving. Advanced analytical thinking, business analytics and business development skills. Well versed understanding of marketing principles. Must be licensed by the state if required. Ability to travel daily with occasional overnight travel. Appropriate driving record required to operate a company vehicle.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505821069", "isPrivate": false, "latlongs": "39.0997265,-94.5785667"}, {"id": 618505819356, "name": "Claims Team Manager II - Rideshare Commercial Claims", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Hoffman Estates, Illinois, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1753906260, "t_create": 1753810980, "ats_job_id": "71500", "display_job_id": "2025-71500", "type": "ATS", "id_locale": "2025-71500-en", "job_description": "Supervises the day-to-day operations for the claims staff by establishing priorities, scheduling and assigning work, and coaching employees in reviewing, analyzing, investigating, negotiating and settling claims in compliance with Claims Quality Standards. Leads experienced individual contributors. Serves as a mentor/resource for new team managers, functions as an expert for jurisdictional issues and emerging trends in claims. Coordinates and supports the training of new Claims Specialist within a given site. Creates a high performing, results-oriented staff through candidate selection, onboarding, ongoing development, and managing individual performance with regular coaching focused on behavior and technical skill sets. Prepares and distributes management reports analyzing and documenting team performance; identifies, analyzes and addresses claims processing trends and issues with a focus on continuous improvement. Participate in short to medium-term strategic business planning. Participate in special projects as directed. Provides management oversight of claims files (non-litigated or litigated) within the unit, to include Manager Reviews on open inventory and reviews files to measure quality assurance. Determines individual training and development needs. Coaches to improve technical expertise within the team. Responsible for building and maintaining internal and external customer relationships. Serves as a claim point of contact for agents, brokers and policyholders. Monitors, evaluates and approves, within assigned authority limits, claims reserves, settlements and payments that exceed staff authority thresholds. General authority level is at a greater than average level. Leads and actively contributes to a culture of continuous improvement and ensures utilization of tools and behaviors within the management system to foster critical thinking and innovation around problem solving and development of standard work. Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor compliance with state and federal legislation. Competencies typically acquired through a bachelor's degree or equivalent experience/ training and at least 7+ years of related experience. Advanced knowledge of Commercial Casualty insurance, claims investigation, loss assessment, reserving, insurance legal and regulatory environment, litigation and fraud awareness. Experience with rideshare/sharing economy claims a plus! Claims Team Management and/or demonstrated leadership experience required. 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Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "hybrid", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505818522", "isPrivate": false, "latlongs": "34.0514898,-84.0712997"}, {"id": 618505818527, "name": "Workers Compensation Claims Specialist", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Albuquerque, New Mexico, United States", "Suwanee, Georgia, United States", "Tampa, Florida, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1754055600, "t_create": 1753805520, "ats_job_id": "71497", "display_job_id": "2025-71497", "type": "ATS", "id_locale": "2025-71497-en", "job_description": "Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts. Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (injured workers, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly. Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources. Manages an inventory of worker's compensation claims, evaluates compensability/liability and losses, and negotiates settlements within prescribed limits. Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols. Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action. Responsible for review, analysis, and disposition of assigned claims within authority limits and state compliance. Updates file, strategizes and executes plans to mitigate exposure and increase disposal. Effective interpersonal, analytical and negotiation abilities required. Ability to provide information in a clear, concise manner with an appropriate level of detail. Demonstrated ability to build and maintain effective relationships. Demonstrated success in a professional environment; success in a customer service/retail environment preferred. Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent. Knowledge of legal liability, insurance coverage and medical terminology are helpful, but not mandatory. 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This includes a deep understanding of customer operations and industry exposures in order to develop strategies to mitigate loss. Leadership: Collaborate, involve, influence, and inspire those around you to meet a common goal. This includes mentoring and coaching, sharing information, project ownership, and promoting best practices. Continuous Improvement: Apply continuous improvement tools for ongoing improvement of work product and service delivery in a collaborative environment. Relationship Building: Ability to form and sustain relationships at all levels of the customer organization and become a trusted influencer in order to promote lasting risk control solutions. Planning: Builds evaluations, assesses data, and creates/implements service plans to control sources of risk, loss, and costs for the client organization. Ability to evaluate data and compare it against performance benchmarks. Ability to identify improvement opportunities and implement action plans. Advanced knowledge, skills and experience in a specialized field, service planning and delivery, risk assessment, risk analysis, solutions management and progress measurement. Fully effective interpersonal, writing and other communication skills required to develop and maintain relationships with customers, peers, and industry contacts. Demonstrated ability to retrieve and enter information using various proprietary software applications and create/modify documents and complex spreadsheets using Microsoft Office suite. The knowledge, skills and other capabilities required are typically acquired through a bachelor's degree with coursework in math, engineering or related areas (or equivalent) and at least 8 years of directly related consulting experience in risk control or progressive safety/heath field. Candidates are typically working towards (or obtained) an advanced degree and/or professional certification in one or more of the following areas: CSP, ARM, CRM, CPCU, CIH, or CPE. 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