We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Strong interpersonal skills with a focus on building trust and open communication within the team. Ability to create a supportive and inclusive environment that promotes innovation and collaboration. A proactive and enthusiastic approach to challenges, with a strong sense of accountability. Empathetic and approachable, valuing the input and well-being of team members. Committed to cultivating a positive team culture that encourages risk-taking and experimentation. Ability to align technical goals with business objectives, ensuring the team contributes to overall organizational success. Experience in leading projects from conception through execution, with a focus on delivering value. Experience with Financial Services, Insurance and Claims a plus.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502314682", "isPrivate": false, "latlongs": "42.3555076,-71.0565364"}, {"id": 618503748378, "name": "Senior Technical Claims Specialist, Construction Complex", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Remote, Remote, United States", "Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1745263260, "t_create": 1745078160, "ats_job_id": "69871", "display_job_id": "2025-69871", "type": "ATS", "id_locale": "2025-69871-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description Seeking qualified and experienced candidates with Construction Liability claims experience to join the Liberty Mutual family! The GRS North America Construction Complex team plays a pivotal role in driving and enabling the success across our Commercial Casualty organization. Our team is responsible for determining coverage, investigating complex and highly complex commercial casualty claims by determining liability, setting and adjusting reserves, evaluating the claim, negotiating a settlement, authorizing and resolving the claim. We have a current and immediate opening for a Senior Technical Claims Specialist who will demonstrate a high level of expertise and sound judgment in complex matters, and may act as a subject matter expert for complex Construction claims. This is not a typical Construction Complex Adjuster desk role. We are looking for someone with flexibility to assist in training others, participating in special projects, and assisting the Manager as needed. This role is preparing the Senior Technical Claims Specialist for a managerial role, and allowing the ideal candidate to assist with our operation in different ways. The position is for Commercial General Liability and not Construction Defect claims! In this role you will lead Construction Complex strategy, which includes deepening collaboration across GRS teams, gaining alignment to drive value for the line, and improve speed of decision making to help us win with purpose, together. This role will also partner with our Excess Casualty to assess product strategy. If you have experience with Complex Construction Liability claims, please apply! You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Boston, MA; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Weatogue, CT. Please note this policy is subject to change. In this role, you can expect to: Determine coverage, investigate and negotiate claim for settlement or may deny claims as determined by investigation. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suite. Manage the practices and billing activities of outside Counsel, Medical Providers or Vendors. Train and mentor staff as appropriate; manage relationships and act as a liaison with various business partners (e.g. Underwriting, Reinsurance, Etc.). Participate in special projects as assigned or approved for. Critical aspects of this role include: Determine loss coverage, amounts owed, discovery plans, setting reserves and negotiation. Accountability for security of financial processing of claims, as well as security information contained in claims files. Keeping abreast of existing and proposed legislation, court decisions and trends and experience, pertaining to specialty coverage issues. Analyzing the impact upon claims policies and advise Claims Management so appropriate action can be taken where required. This is a Complex Construction position for Bodily Injury and discrete Property Damage Claims. This role is not dealing with Construction Defect Claims. Qualifications Bachelor's degree preferred, 5 to 7 years Commercial Claims adjusting experience. Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Experience training and mentoring others in a claims environment would be ideal. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly Bachelor's degree and 5 to 7 years claims adjusting experience. Prior experience with Construction Liability claims in excess of $250,000 or $500,000 strongly desired! Advanced knowledge of commercial casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1746797940, "t_create": 1746574560, "ats_job_id": "70125", "display_job_id": "2025-70125", "type": "ATS", "id_locale": "2025-70125-en", "job_description": null, "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618504374105", "isPrivate": false, "latlongs": "39.9525839,-75.1652215"}, {"id": 618503728065, "name": "Director, Data Science", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Boston, Massachusetts, United States", "Seattle, Washington, United States", "Columbus, Ohio, United States", "Plano, Texas, United States", "Portsmouth, New Hampshire, United States"], "hot": 0, "department": "Data Science", "business_unit": "3030-USRM-Insights & Solutions-US", "t_update": 1746476040, "t_create": 1744907040, "ats_job_id": "69819", "display_job_id": "2025-69819", "type": "ATS", "id_locale": "2025-69819-en", "job_description": "Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description The creative problem solvers in Liberty Mutual's Insights & Solutions group harness the power of data, analytics and technology to create innovative solutions that advance our business, make an impact on our industry and promote individual careers. Insights & Solutions' cross-functional team interacts with every area of our enterprise, challenging the status quo and helping people embrace today and confidently pursue tomorrow. The US Retail Markets Data Science team brings together a diverse range of talent to predict future risk and what our customers will need to recover. Our data engineers write code that turns trillions of bits of information into structured data--data that our hundred-plus Data Scientists analyze with cutting-edge modeling techniques to unlock insights. From there, our tools and deployment teams ensure this data can be practically applied to business problems across US Retail Markets. Join us and be a part of this dynamic group driving industry-leading data segmentation, fueling the team's success now and into the future. Distribution and Marketing Data Science (DMDS) develops predictive analytics tools and provides data-driven insights that inform strategic decision making, with solutions ranging from optimizing marketing tactics to quote personalization. By leveraging AI, machine learning and other advanced analytics techniques, DMDS increases efficiency and drives profitability across Liberty Mutual. Join the creative problem solvers of our Insights & Solutions group who are harnessing the power of data, analytics and technology to innovate today and transform tomorrow. Level of position offered will be based on skills and experience at manager discretion. This role may have in-office requirements based on candidate location. The US Retail Markets Data Science team is looking for an experienced and self-motivated Data Scientist to join our Direct Distribution Data Science team. As a Director I, you will play a pivotal role in the design, development, and implementation of Machine Learning driven solutions to support the Direct distribution channel. This is a highly technical position where you will work as part of cross-functional teams across distribution, marketing, customer experience, and technology. You will have the opportunity to experience the entire data science lifecycle as you will collaborate with ML Engineers to deliver projects to production. A successful candidate will: Have expertise with Python, version control (Git), and building a wide range of models, GBM, Uplift, NN. Have the ability to collaborate with non-technical stakeholders, engineers, and fellow data scientists to bring complex ideas to market. Have the desire to create and drive constant improvement. Qualifications Broad knowledge of predictive analytic techniques and statistical diagnostics of models. Advanced knowledge of predictive toolset; reflects as expert resource for tool development. Demonstrated ability to exchange ideas and convey complex information clearly and concisely. Ability to establish and build relationships within and outside the organization. Ability to give effective training and presentations to management and other groups. Ability to use results of analysis to persuade team, department management or senior management to a particular course of action. Broad knowledge of business drivers and market context. Has a value driven perspective with regard to understanding of work context and impact. Competencies typically acquired through a Ph.D. degree (in Statistics, Mathematics, Economics, Actuarial Science or other scientific field of study) and a minimum of 3 years of relevant experience, a Master`s degree (scientific field of study) and a minimum of 6 years of relevant experience or may be acquired through a Bachelor`s degree (scientific field of study) and a minimum of 8 years of relevant experience. About Us As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally. At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow. We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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Agent/Broker Relationships: Demonstrates a high level of responsiveness and focus on supporting Agents and Brokers objectives through successful negotiations. Develops and maintains the relationship through responsive service, site visits, in person renewal meetings or enhanced knowledge of their customers businesses. Includes independently marketing Ironshore products to brokers. Travel to take client meetings and broker meetings. Portfolio Management: Manages a book of business by analyzing the portfolio, identifying areas of opportunity for improved growth, profit and diversification, and executing marketing plans to increase market share with preferred brokers. Includes new business goals. Service Value Proposition: Understands and articulates the specialized services Liberty can offer our Cyber/Technology liability insureds and how they compare to those provided by our competitors. Contributes to the development of marketing plans, product analysis, services, geographic focus and broker intelligence. Communicates with other product line underwriters, managers and claims analysts in order to provide comprehensive customer service. Performs related duties as requested to include, report preparation, presentations, and special projects to assist in ensuring the success of the product line unit. Documenting the Deal: Documents files in a way that reflects a solid thought process and decision making through comprehensive account reviews, sign-offs and referrals. 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