We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Using advanced negotiation skills, negotiates claims to fairly resolve pending inventory. Plans and conducts detailed investigations to analyze and confirm coverage and to determine liability, compensability and damages of claims. Effectively utilizes tools to evaluate claims. Obtains detailed coverage and liability statements on complex claims. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Succinctly and professionally present cases to senior leadership for reserves and evaluation authority as required by preset value ranges. Accountable for security of financial processing of claims, as well as security information contained in claims files. Proficiently and proactively handle the claim file through various phases of litigation. Independently review the applicability of coverage and civil law as well as local statutes. Recognize coverage issues and what policy language and facts should be considered. Attend mandatory and court ordered litigation events. Communicates with various parties associated with the claim. Respond to written and verbal inquiries in a timely and professional manner, ensuring compliance within all company and statutory guidelines. Prepare detailed and comprehensive initial reports and follow up reports with concise and effective action plans designed to move the claim towards resolution. Identifies potential suspicious claims and refers to the Special Investigation Unit and identifies opportunities for third party subrogation. Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management. Participates in or leads special projects and mentors others. May assist with training. Serve as the backup for the manager when needed, reviewing file reports, evaluations, reserve recommendations and authority requests. Assist with learning and development of less tenured adjusters in various legal, injury and venue specific arenas and serve as a mentor and subject matter expert in areas of specialty. Acts as a liaison with various business partners. 5+ years of commercial claims and litigation experience handling 250K and above for both General and Auto Liability. Expert knowledge of Small Commercial Complex claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the legal and regulatory environment Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills Must be able to confidently and professionally handle conflict during negotiations while obtaining fair and reasonable outcomes Must have superior customer service aptitude and work well with customers, vendors and agents of diverse backgrounds Demonstrated ability to work independently, mentor other employees and serve as a subject matter expert Bachelor`s degree is preferred or equivalent work experience is required 7 to 9 years of directly related experience required Should actively pursue continuing education courses leading to industry certifications and participate in ongoing medical, legal and industry related trainings on an ongoing basis Must maintain all applicable licenses", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502340564", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618502633395, "name": "Small Commercial Attorney Repped Claims Resolution Specialist - East Region", "location": "Plano, Texas, United States", "locations": ["Plano, Texas, United States", "Liberty Lake, Washington, United States", "Chandler, Arizona, United States", "Portland, Oregon, United States", "Warrenville, Illinois, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1741365900, "t_create": 1740150540, "ats_job_id": "68865", "display_job_id": "2025-68865", "type": "ATS", "id_locale": "2025-68865-en", "job_description": "This is a remote position. However, if you reside within 50 miles of a claims office, you will be required to go to the office twice a month. Please note this policy is subject to change. Training is a critical component to your success and that success starts with reliable attendance. Strong written and oral communications skills required. Strong interpersonal, analytical, negotiation and investigative skills required. Customer service experience preferred. Strong competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience. Ability to obtain proper licensing as required. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502633395", "isPrivate": false, "latlongs": "33.0198431,-96.6988856"}, {"id": 618499902567, "name": "Associate, Direct Lending - Liberty Mutual Investments", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "New York, New York, United States"], "hot": 0, "department": null, "business_unit": "3022-Liberty Mutual Investments (LMI)-US", "t_update": 1741592539, "t_create": 1724203800, "ats_job_id": "65798", "display_job_id": "2024-65798", "type": "ATS", "id_locale": "2024-65798-en", "job_description": "Contribute as an integral member of the team to invest in private debt financings across the capital structure, with an emphasis on unitranche, first lien, and second lien loans. Assist in quarterbacking the investment process from start to finish, working closely with Team Leaders and Credit Research to conduct company and industry research, develop investment recommendations, and to manage loan positions post-closing of the initial investment Contribute to the preparation of the investment committee memorandums (complete with financial projections) and support Team Leaders in the presentation of the team's investment recommendations to internal investment committees Support Team Leaders in the evaluation, structuring, and negotiation of economic and legal terms at both the term sheet stage and during final documentation Actively monitor the performance of existing investments and maintain relationships post-close with key investment participants, including the Borrower / Sponsor and Agent; provide detailed updates to team members during scheduled portfolio reviews and as needed on an ad-hoc basis Collaborate cross-functionally with additional LMI teams including Legal, Finance, Accounting and Risk Management to execute transactions and manage the portfolio Engage externally with other market participants (e.g. other direct lenders and buyside investors, bankers, advisers, and third-party consultants) as part of the overall investment process Support relationship coverage with private equity firms across the lower, middle, and large market, as well as other deal sources to help meet the team's origination targets Take an active role in the training, development, and coaching of Analysts within the team 5+ years of investing experience, including a minimum of 3+ years in the direct lending / private credit space Previous experience in underwriting and monitoring credit investments Proven ability to interact with, assess, and build relationships internally as well as externally, with Borrowers, Sponsors and other deal sources Previous experience with credit agreement documentation and or other relevant legal documentation Ability to identify company, industry, and market risks and opportunities, and to evaluate risk mitigation strategies Excellent communication skills (written and verbal) with an ability to clearly articulate relevant key learnings and insights derived during the due diligence process Self-starter with a willingness to be flexible and take on additional responsibilities depending on the needs of the business Strong academic credentials and a demonstrated track record of successful work experience Proven ability to work collaboratively in team environments", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618499902567", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618502653253, "name": "Senior Industrial Hygienist", "location": "Tampa, Florida, United States", "locations": ["Tampa, Florida, United States", "Fort Lauderdale, Florida, United States", "Orlando, Florida, United States", "St Petersburg, Florida, United States"], "hot": 0, "department": "Risk Control", "business_unit": "3026-GRS-North America-US", "t_update": 1741114980, "t_create": 1740328380, "ats_job_id": "68879", "display_job_id": "2025-68879", "type": "ATS", "id_locale": "2025-68879-en", "job_description": "Designs/conducts Industrial Hygiene (IH) field surveys to identify/assess physical, chemical or biological health hazards in the workplace. Workload includes field assignments of advanced complexity. Implements recommendations; may act as lead on multi-location accounts. Prepares reports to management that quantify/qualify value of Industrial Hygiene interventions. Provides support and assistance to internal market partners in the selection, acquisition and retention of profitable business. Participates in projects to develop/maintain service tools and standard operating procedures. With limited oversight, provides direct IH field consulting service to both internal and external customers including comprehensive quality risk evaluations and assessments by conducting extensive research and data collection on chemical, physical, and biological hazards and exposures, indoor air quality issues, and other occupational disease hazards. Under the direction of Risk Control Services (RCS) Account Consultant meets with large multi-location customers to plan IH service and coordinate service delivery with field IH staff countrywide. Develops procedures and service protocols associated with IH consulting service. Work with Consulting Hygienist to research new information and keep up-to-date with changing occupational health standards and guidelines. May direct and participate in training of internal and external customers. Also provides compliance consulting services and may review work done by other less experienced professionals as required by the internal and external customers. Provide various internal departments with information and guidance as it relates to RCS, Claims, Underwriting and Distribution. Maintains technical skills and CIH and/or CSP designation and insurance/safety designations as appropriate through ongoing training, education, etc May publish scientific research in peer-reviewed or trade journals and/or present technical research papers or posters at local and national conferences. May collaborate with the CI Research Center on publications. Advanced to expert knowledge of risk management; occupational disease risk assessment and control; and risk control services Knowledge of software applications designed to facilitate data aggregation and analysis Demonstrated ability to consult with and influence all levels of an organization Advanced problem-solving, research and analytical skills Excellent written communication skills for documenting service plans and management reports Knowledge, skills and other capabilities normally acquired through a Bachelor's degree in Science, Engineering or related field and 5-7 years' progressively responsible, relevant consulting experience in an industrial hygiene/loss control environment Certified Industrial Hygienist (CIH) or Certified Safety Professional (CSP) designation preferred", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502653253", "isPrivate": false, "latlongs": "27.950575,-82.4571776"}, {"id": 618501938424, "name": "Claims Specialist", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Suwanee, Georgia, United States", "Bala Cynwyd, Pennsylvania, United States", "Tampa, Florida, United States", "Plano, Texas, United States", "Hoffman Estates, Illinois, United States", "Indianapolis, Indiana, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1740775800, "t_create": 1734718140, "ats_job_id": "67875", "display_job_id": "2024-67875", "type": "ATS", "id_locale": "2024-67875-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Independently investigates, evaluates and negotiates 3rd party liability settlements with Attorney involvement Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501938424", "isPrivate": false, "latlongs": "42.3600825,-71.0588801"}, {"id": 618502331349, "name": "Senior Underwriter, Middle Market Multi-Industry", "location": "Columbus, Ohio, United States", "locations": ["Columbus, Ohio, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1738942080, "t_create": 1737902640, "ats_job_id": "68388", "display_job_id": "2025-68388", "type": "ATS", "id_locale": "2025-68388-en", "job_description": "Manages portfolio of brokers/agents and clients. Leverages market presence and knowledge to develop and underwrite profitable business, acting as a representative for Liberty. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Contributes ideas for product development and participates in development and execution. Contributes to team projects (e.g., process / tool improvement). Understands the work implications of relevant legislation and regulation. Collaborates effectively across teams, stakeholders, and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in GRS North America). Mentors junior underwriters and new hires (not as a line manager). May analyze department`s portfolio and make suggestions for development. May recognize and communicate emerging trends of exposures within line of business expertise. Degree in Business or equivalent typically required A minimum of 2.5 years, typically 3 or more years, of progressive underwriting experience and/or other related experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility that includes competence with all phases and aspects of the underwriting process, and proficiency in the use of qualitative and quantitative tools and techniques Must demonstrate comprehension of complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502331349", "isPrivate": false, "latlongs": "39.9611755,-82.99879419999999"}, {"id": 618502217436, "name": "Executive Underwriter, Energy", "location": "Houston, Texas, United States", "locations": ["Houston, Texas, United States", "Denver, Colorado, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1738868040, "t_create": 1737319380, "ats_job_id": "68294", "display_job_id": "2025-68294", "type": "ATS", "id_locale": "2025-68294-en", "job_description": "Manages portfolio of brokers/agents & clients. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents in the energy space. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Articulates key coverage differences with a high degree of detail. Provides significant input into the business and marketing planning process, including advanced data-driven insights from portfolio analysis. Participates in projects across departments designed to drive underwriting and process excellence (e.g., member of a working team). Models effective collaboration across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in North America). Has strong knowledge of key legal cases, legislation and regulation impacting area(s) of underwriting expertise. Shares knowledge based on technical expertise, including providing external thought-leadership. Mentors, coaches, and trains other underwriters and internal partners. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502217436", "isPrivate": false, "latlongs": "29.7604267,-95.3698028"}, {"id": 618502145492, "name": "Executive Underwriter, Middle Market Construction", "location": "Los Angeles, California, United States", "locations": ["Los Angeles, California, United States", "Anaheim, California, United States", "Seattle, Washington, United States", "San Diego, California, United States", "Scottsdale, Arizona, United States", "Phoenix, Arizona, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1738868040, "t_create": 1736790720, "ats_job_id": "68177", "display_job_id": "2025-68177", "type": "ATS", "id_locale": "2025-68177-en", "job_description": "Manages portfolio of Construction brokers/agents & clients. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Articulates key coverage differences with a high degree of detail. Provides significant input into the business and marketing planning process, including advanced data-driven insights from portfolio analysis. Participates in projects across departments designed to drive underwriting and process excellence (e.g., member of a working team). Models effective collaboration across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in North America). Has strong knowledge of key legal cases, legislation and regulation impacting area(s) of underwriting expertise. Shares knowledge based on technical expertise, including providing external thought-leadership. Mentors, coaches, and trains other underwriters and internal partners. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502145492", "isPrivate": false, "latlongs": "34.0549076,-118.242643"}, {"id": 618502097239, "name": "Executive Underwriter, Large Property", "location": "Charlotte, North Carolina, United States", "locations": ["Charlotte, North Carolina, United States", "Columbus, Ohio, United States", "Cleveland, Ohio, United States", "Nashville, Tennessee, United States", "Atlanta, Georgia, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1738868040, "t_create": 1736519520, "ats_job_id": "68143", "display_job_id": "2025-68143", "type": "ATS", "id_locale": "2025-68143-en", "job_description": "Manages portfolio of brokers/agents & clients. Leverages market presence and expertise to develop and underwrite profitable business, acting as a representative for Liberty. Has relationships with senior/market-leading brokers and/or key agents. Maintains a strong market presence, including established relationships with agents and brokers. Looks to strengthen these relationships and develop new ones. Articulates key coverage differences with a high degree of detail. Provides significant input into the business and marketing planning process, including advanced data-driven insights from portfolio analysis. Participates in projects across departments designed to drive underwriting and process excellence (e.g., member of a working team). Models effective collaboration across teams, stakeholders and partners (e.g., UW Support, Claims, Actuarial, Directors of Underwriting in North America). Has strong knowledge of key legal cases, legislation and regulation impacting area(s) of underwriting expertise. Shares knowledge based on technical expertise, including providing external thought-leadership. Mentors, coaches, and trains other underwriters and internal partners. Prior single carrier property underwriting experience preferred. Prior experience working with property risk engineering and/or loss prevention preferred. Prior property facultative reinsurance or shared and layer property experience also will be considered. Degree in Business or equivalent typically required A minimum of 7 years expected, typically 10 years or more, of progressive underwriting experience and/or other related business experience CPCU or professional insurance designation preferred Proven analytical ability to evaluate and judge underwriting risks within scope of responsibility Demonstrated ability to communicate complex analyses and information in understandable written and/or oral directives to other persons in the organization for underwriting or training purposes Demonstrated effective communication and interpersonal skills in dealing with internal and external stakeholders Must demonstrate comprehension of most complex technical underwriting issues and be capable of defining and implementing necessary underwriting and administrative processes/workflows to properly manage or administer those issues Proven track record of developing and underwriting profitable business", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502097239", "isPrivate": false, "latlongs": "35.2270869,-80.8431267"}, {"id": 618502573510, "name": "Underwriting Support Specialist", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3008-USRM-BL Product-US", "t_update": 1741117560, "t_create": 1739576220, "ats_job_id": "68757", "display_job_id": "2025-68757", "type": "ATS", "id_locale": "2025-68757-en", "job_description": "Apply knowledge of small commercial segments, systems, and independent decision-making skills to provide first contact resolution for incoming telephone customer inquiries, resolving related issues, and improving the customer experience. Support underwriting and distribution efforts by explaining new or revised products and processes to agents and brokers. Utilize phone interactions to engage key agencies and provide insights. Provide follow up resolution to customers via outgoing calls. Identifies and participates in problem solving activities to define problems, identify root causes, test solutions, and sustain and continuously improve to permanently eliminate problems. Collaborates with team members by engaging in and/or leading team huddles, discussing suggestions to meet customer needs and supporting the work of the team. Act as a resource to others to overcome workload obstacles and meet timelines. Able to represent the department and participate in customer meetings and service presentations as needed. Adhere to phone schedule requirements, managing small commercial account questions at an average to above average workload volume with minimal errors and complaints, while meeting UW Support Service Level Agreements. May be asked to complete secondary processing tasks as needed based on workload volumes and small commercial division needs. Associate's degree or equivalent work experience. A minimum of 2 years of previous call center, customer service, or insurance work experience required. Knowledge of commercial lines underwriting guidelines to address tasks within authority limits Excellent verbal and written communication and interpersonal skills to respond to customer calls with empathetic, energetic, clear, and concise interaction. Demonstrate active listening skills in order to quickly and accurately discern what is being communicated to them from the customer. They must then promptly identify possible solutions using analytical and problem-solving skills based on the inquiries routed to them while being observant of current department Service Level Agreements. Ability to handle common objections and educate customers in a consultative manner. Ability to focus on service and build relationships with agencies and other departments; must exemplify teamwork. Must possess accurate knowledge of basic internet functions, as well as Microsoft Office applications. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}