We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation. Coordinates service requests in a timely manner. Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models, flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating). Gathers, analyzes, and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal. Provides customer service to brokers and agents to facilitate the processing of business; answers question, resolves problems on topics such as policy transactions, billing, and service needs. 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Conduct on-site appraisal or direct independent adjuster to determine facts relevant causation, damages and exposure. Engages and manages consultants as required to assist in determining facts, causation, damages and exposure monitors the costs to ensure they are reasonable and necessary. Establishes and maintains accurate loss cost estimates and reserves for each claim for reporting, financial records, and other purposes. Keeps the Insured and others informed about the claim's status with clear, timely and accurate written/oral communications. Effectively communicates in writing on moderately complex coverage issues with minimal review and coaching. Determines depreciation of claim. Affirms or denies coverage of the claim based on the facts and the policy terms and conditions. Develops information necessary to make advance, partial and final payments when appropriate. Meet time requirements of the policy and fair claims handling practices. Effectively negotiate settlement of claims of varying complexity and perils. Achieves a prompt, fair and equitable settlement of a claim, where there is policy liability. Keeps the electronic claim file properly documented with accurate, clear and timely information and reports that reflects the adjustment activities and substantiates any payments made. May participate in quality assurance file review sessions and serve as a technical resource for less experienced claims personnel. Provide guidance to inexperienced team members and may act as a mentor to other entry level adjusters. Will be called upon for catastrophe duty. Knowledge of property insurance, commercial property claims, coverage evaluation, claims investigation, and loss assessment. Evaluation and reserves, financial analyses, insurance regulations, negotiation and settlement of moderate to high complexity claims, other skills required include a focus on customers, decision making, results oriented, spoken communication, and adaptability. An ability to build relationships, listen (i.e., comprehend nuances and acknowledge others' viewpoints). Mentoring and training less experienced team members, write business correspondence, produce accurate work, manage projects and vendors, and use core applications/spreadsheets. As normally acquired through a bachelor's degree or equivalent; successful completion of required internal training programs and AIC (Associate in Claims) modules 33 and 35. Prefer designations such as AIC, SCLA, CPCU, etc,. At least 2-3 year of progressively responsible experience. Ability and willingness to travel to the site of catastrophe for assignments that may last several weeks.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505356558", "isPrivate": false, "latlongs": "35.0843859,-106.650422"}, {"id": 618505392780, "name": "Solutions Architect", "location": "Portsmouth, New Hampshire, United States", "locations": ["Portsmouth, New Hampshire, United States", "Boston, Massachusetts, United States", "Indianapolis, Indiana, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1752754680, "t_create": 1751888100, "ats_job_id": "71107", "display_job_id": "2025-71107", "type": "ATS", "id_locale": "2025-71107-en", "job_description": "Lead the development and alignment of the policy platform strategy and roadmap with enterprise goals and frameworks. Provide architectural oversight and direction on complex system and application projects to ensure scalable, secure, and well-architected solutions. Establish and maintain enterprise-wide architecture standards, methodologies, and best practices to ensure consistency and quality. Act as a thought leader within the architecture discipline, influencing senior leadership and promoting architectural excellence across the organization. Coordinate with architects and external teams to identify, communicate, and mitigate technical dependencies and risks. Support business-technology roadmaps by effectively communicating technical risks and considerations to diverse stakeholders. Partner with the USRM Frontier team on policy migration Advanced knowledge of software engineering and architectural principles, with a bachelor's degree and 10 years of related experience. Proficient in software engineering languages, tools, and emerging technologies, with preference for experience across legacy, current, and new technologies. Experience with data migration strategies and a strong understanding of layered solution designs and security concepts. Comprehensive knowledge of technical architecture components and emerging architectural concepts and principles. In-depth understanding of business operations, objectives, global technology trends, and the financial services industry. Strong communication, negotiation, facilitation, and consensus-building skills with the ability to influence stakeholders at all organizational levels. An ability to collaborate effectively across diverse teams and present complex ideas clearly both verbally and in writing. 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Work closely with our vendor partners to ensure service delivery aligns with contractual obligations and address any operational issues promptly. Apply, interpret, validate, and maintain standard operating procedures with an understanding of P&C insurance terminology, coverages, endorsements, and policy lifecycle. Participate actively in team huddles, share P&C-specific knowledge and best practices, and adhere to our diversity, equity, and inclusion practices and principles. Provide guidance and training to team members and business partners on P&C policy procedures and system usage to promote consistency and accuracy. Associate degree or equivalent work experience plus 1 to 2 years of insurance industry experience required. Solid problem-solving skills. Ability to follow and refine detailed processing instructions. Solid verbal and written communication skills. Ability to work in a team environment. Solid knowledge of Microsoft Office and processing systems. 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Strong Microsoft Office (Word, Excel, and PowerPoint) skills.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505653794", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618505528531, "name": "Claims Specialist, Workers Compensation - West Region", "location": "Lake Oswego, Oregon, United States", "locations": ["Lake Oswego, Oregon, United States", "Anaheim, California, United States", "Burbank, California, United States", "Remote, Remote, United States", "Glendale, California, United States", "Rocklin, California, United States", "Sacramento, California, United States", "Chandler, Arizona, United States", "Brentwood, California, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1753460280, "t_create": 1752274380, "ats_job_id": "71217", "display_job_id": "2025-71217", "type": "ATS", "id_locale": "2025-71217-en", "job_description": "Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. Performs other duties as assigned. BS/BA degree or equivalent work experience. Minimum of 2 years experience in claims adjustment, general insurance or formal claims training. Required to obtain and maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU). Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505528531", "isPrivate": false, "latlongs": "45.4156817,-122.7159726"}, {"id": 618505522790, "name": "Sales Representative, Inbound Remote", "location": "Butte, Montana, United States", "locations": ["Butte, Montana, United States"], "hot": 0, "department": "Sales - Inside/Call Center", "business_unit": "3040-USRM-Distribution & Marketing-US", "t_update": 1753460400, "t_create": 1752251820, "ats_job_id": "71205", "display_job_id": "2025-71205", "type": "ATS", "id_locale": "2025-71205-en", "job_description": "A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. Comprehensive medical benefits from Day 1. No cold calls, all incoming warm leads. Opportunities for rewards and recognition. Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. Strong, engaging interpersonal and persuasion skills needed to close sales Ability to communicate well to both prospects and customers Excellent analytical, decision-making and organizational skills Strong typing capabilities and PC proficiency Property and Casualty License required after hire. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505522790", "isPrivate": false, "latlongs": "46.0038232,-112.5347775"}, {"id": 618505895705, "name": "Associate Claims Specialist - Workers Compensation - West Region", "location": "Rocklin, California, United States", "locations": ["Rocklin, California, United States", "Las Vegas, Nevada, United States", "Orange, California, United States", "Los Angeles, California, United States", "Chandler, Arizona, United States", "Lake Oswego, Oregon, United States", "Honolulu, Hawaii, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1754518260, "t_create": 1754406840, "ats_job_id": "71607", "display_job_id": "2025-71607", "type": "ATS", "id_locale": "2025-71607-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. Establishes action plans based on case facts, best practices, protocols, regulatory issues, and available resources. Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages. Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary, during the processing of the claims, and refers claims to the subrogation group or Special Investigations Unit as appropriate. Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. Performs other duties as assigned. Effective interpersonal, analytical and negotiation abilities required Ability to provide information in a clear, concise manner with an appropriate level of detail Demonstrated ability to build and maintain effective relationships Demonstrated success in a professional environment; success in a customer service/retail environment preferred Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent Knowledge of legal liability, insurance coverage, and medical terminology is helpful, but not mandatory Licensing may be required in some states", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618505895705", "isPrivate": false, "latlongs": "38.7907339,-121.2357828"}, {"id": 618505895717, "name": "Workers Compensation Claims Specialist", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Westborough, Massachusetts, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1754596020, "t_create": 1754406840, "ats_job_id": "71606", "display_job_id": "2025-71606", "type": "ATS", "id_locale": "2025-71606-en", "job_description": "Manages an inventory of claims to evaluate compensability/liability. 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Knowledge of claims investigation techniques, medical terminology and legal aspects of claims preferred. 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