We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Own and prioritize the squad product backlog based on customer value; ensure user stories are clear, testable, and aligned to business outcomes. Drive agile planning and team cadences: lead PI planning, sprint planning, demos, and retrospectives together with the aligned delivery squad(s) Actively manage product delivery: identify and mitigate delivery risks and dependencies; work with stakeholders and delivery partners to effectively manage trade-offs; lead day-to-day delivery with the squad(s); communicate progress and roadblocks clearly with all stakeholders. Define success metrics and monitor product health (adoption, time-to-value, defect trends, compliance KPIs); use data to prioritize and de-risk work. Demonstrate a product mindset, driving toward solutions that create user value and focusing on business outcomes and impact. Practical experience with backlog management tools (e.g., Jira), road mapping, and metrics-driven decision making. 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Improved enterprise-wide GRC reporting, audit readiness, and automation of risk/compliance processes. Managed delivery risks and well-mapped dependencies with minimal blockers. 4-7+ years in product ownership or similar roles (PO/BA/PM) within Agile environments, with direct accountability for product outcomes. Proven experience gathering and translating requirements for technology teams, preferably in GRC, Legal, Compliance, Risk, or Audit domains. Experience with enterprise GRC platforms (preferably OpenPages; alternatives such as Archer, Decision Focus, or similar also considered). Strong understanding of compliance frameworks (e.g., SOX, GDPR, other international regulations) and associated technology/operational requirements. Demonstrated capability in backlog management tools (Jira or equivalent), cross-team dependency management, and metrics-driven prioritization. Excellent stakeholder management and cross-functional communication skills, including experience working with global/regional teams. Bachelor's degree in technical, business, or legal discipline (or equivalent work experience). Certifications in SAFe, POPM, CSM/CSPO, CISM, CRISC, CISSP, PMP, or equivalent. Hands-on experience with OpenPages administration, configuration, or module implementation. Experience working in multi-entity, multi-jurisdiction Governance, Risk, and Compliance (GRC) program environments. 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A history of translating business requirements into technical designs. Agile engineering capabilities and a design-thinking mindset. Collaboration, adaptability, flexibility and the ability to manage time and prioritize work with a globally distributed development team. Well-developed oral and written communication skills for explaining your decision-making process to non-engineers. Leveraging AI/ML tools into software development, including integration, monitoring,and optimization. Proficiency in software engineering languages and tools, including Java, Spring Boot, AWS and RESTful services, spanning horizontal and vertical packages. An understanding of how modifications affect different parts of a system and an ability to explain your decision-making process to non-engineers. Experience working with Guidewire ClaimCenter a plus A bachelor's or master's degree in a technical or business discipline, or equivalent experience", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618514810849", "isPrivate": false, "latlongs": "43.0717552,-70.7625532"}, {"id": 618514810850, "name": "Technical Project Manager", "location": "Boston, Massachusetts, United States", "locations": ["Boston, Massachusetts, United States", "Plano, Texas, United States"], "hot": 0, "department": "Technology", "business_unit": "0027-LM Technology-US", "t_update": 1767812220, "t_create": 1767663120, "ats_job_id": "73874", "display_job_id": "2026-73874", "type": "ATS", "id_locale": "2026-73874-en", "job_description": "Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is drive a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation, and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Plano, TX and Boston, MA. Job Introduction: Join a team that is driving the growth of US Retail Markets (USRM)! The Claims Experience Technology team is at the forefront of making our Claims capabilities as accurate, efficient and timely as possible to help people embrace today and confidently pursue tomorrow. We're leveraging Artificial Intelligence, advanced data analytics, and cloud-native architecture to build best-in-class experiences. We are looking to add a Technology Project Manager to our team. In this role, you will drive complex, cross-team initiatives in our Claims Technology portfolio. You will orchestrate delivery across multiple products and teams, working closely with Engineering Managers, Solution Architects, Product Owners, Data/ML partners, and vendor platforms. A solid foundation in technology delivery fundamentals and Agile methodologies is critical. Being a collaborative team player and continuous learner is essential. About the job: Project Management & Delivery Coordination: Drive Domain level initiative plans & manage Projects. Actively manage risks through proactive identification, tracking, and mitigation implementation. Continuously improve practices and frameworks that optimize the SDLC across the Claims Experience domain. Establish and track Technical KPIs that drive continuous improvement & efficiency within a domain & across projects. Support our continuous Agile maturity journey at both tactical, domain, and strategic levels. Cross-Team & Domain Coordination: Own and coordinate dependencies across software products within the Claims domain for aligned projects; maintain transparency via dependency boards and integrated plans and through periodic status reporting. Foster team, relationship, and network building to sustain and grow Technology delivery capabilities across the domain Maintain work progress visibility, ~~~~ identify and resolve delivery issues, escalating support as needed. Serve as a key communication hub between teams, leadership, and stakeholders. Problem Solving : Drive complex problem-solving across diverse teams and competing priorities. Provide clear and concise project status, risks, and decisions for visibility to stakeholders across Claims Operations, Product, Technology, and Compliance. Manage multiple priorities while maintaining strategic focus. Stakeholder Management & Consensus Building: Facilitate complex and difficult conversations objectively. Apply conflict resolution skills as required to drive quick decision making and delivery progress. Build consensus across stakeholders with different perspectives and objectives. ~~ ~~ Qualifications Bachelor's degree in a relevant field (business, computer science, humanities, etc.) 6+ years of IT and program management and experience working in an Agile team Knowledge/training equivalent to at least one advanced certification from a reputable Lean/agile organization preferred Excellent communication, interpersonal, organizational and team building skills, and business judgement is required In-depth knowledge of business functions and extensive understanding of business operations, strategies and objectives About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. 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!important;-webkit-transition: background-color 300ms linear;-ms-transition: background-color 300ms linear;transition: background-color 300ms linear;} .fa-brands{-webkit-font-smoothing: antialiased; font-style: normal; font-variant: normal; line-height: 1; text-rendering: auto;font-family: 'Font Awesome 6 Brands'} .position-details li{list-style-type: disc;} .header-wrapper{display:none!important;}.disability p {text-align:center!important;background-color:#F0F0F0!important; height:45px!important;padding-top:12px!important;} .disability a {color:blue!important;text-decoration:underline!important;} @media only screen and (max-width: 1325px){.disability p {height:67px!important;}} @media only screen and (max-width: 675px){.disability p {height:92px!important;}} @media only screen and (max-width: 480px){.disability p {height:114px!important;}}h4{margin-top: 5px;font-weight: 600;}