We’re committed to putting people first – if you need an accommodation as you go through the job searching, application, and interviewing process, please click here for more information.
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Works autonomously within prescribed authority limits. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed procedures and authority. Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Responsible for managing the practices and billing activities of outside and in-house counsel. May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies. May be involved in special projects and/or mentoring at the direction of local management. Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. 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Supports the aligned CUO and business leaders with the product and underwriting components of strategy and planning processes. Supports the sub-segment CUOs, Technical Directors peers and Business Leaders in completing their respective product plan templates. Collates product information to inform planning and tracks progress against the defined plan and strategy for their respective LOB/Industry. Provides subject matter expertise and advisory support to sub-segment CUOs or profit center Technical Directors for complex referrals or unusual market developments. Manages authority and referrals at the profit center level, where delegated by the sub-segment CUO, with authority to resolve issues locally where appropriate. Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews) and recommends improvements, as needed. Regularly evaluates LOB/Industry/UW portfolio performance at either the NA or profit center level, working with Underwriting Leaders to identify drivers of performance, risks, and opportunities. Regularly gathers and synthesizes LOB trends, from top-down (e.g., GPLs/Product Boards) and bottom-up (e.g., profit center Underwriting Leaders) and ensures that business-wide product-related developments are cascaded into the NA profit center teams. Drives LOB/UW technical excellence across the sub-segments or profit center, working with Underwriting Leaders to identify and resolve issues. Works with Underwriting Leaders to identify product and services enhancements, capability development opportunities (e.g., skills, tools), and elevates to aligned CUO (Product or sub segment). Strong technical underwriting expertise and experience in relevant markets Ability to effectively partner with multiple stakeholders and build relationships Experience with portfolio management", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501627074", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618501627065, "name": "Senior Underwriting Officer, Middle Market", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Underwriting", "business_unit": "3026-GRS-North America-US", "t_update": 1739835240, "t_create": 1733864880, "ats_job_id": "67681", "display_job_id": "2024-67681", "type": "ATS", "id_locale": "2024-67681-en", "job_description": "Support the sub segment CUOs in all LOB in their respective profit center. Supports the aligned CUO and business leaders with the product and underwriting components of strategy and planning processes. Supports the sub-segment CUOs, Technical Directors peers and Business Leaders in completing their respective product plan templates. Collates product information to inform planning and tracks progress against the defined plan and strategy for their respective LOB/Industry. Provides subject matter expertise and advisory support to sub-segment CUOs or profit center Technical Directors for complex referrals or unusual market developments. Manages authority and referrals at the profit center level, where delegated by the sub-segment CUO, with authority to resolve issues locally where appropriate. Monitors frameworks for underwriting decisions (e.g., referrals, technical reviews) and recommends improvements, as needed. Regularly evaluates LOB/Industry/UW portfolio performance at either the NA or profit center level, working with Underwriting Leaders to identify drivers of performance, risks, and opportunities. Regularly gathers and synthesizes LOB trends, from top-down (e.g., GPLs/Product Boards) and bottom-up (e.g., profit center Underwriting Leaders) and ensures that business-wide product-related developments are cascaded into the NA profit center teams. Drives LOB/UW technical excellence across the sub-segments or profit center, working with Underwriting Leaders to identify and resolve issues. Works with Underwriting Leaders to identify product and services enhancements, capability development opportunities (e.g., skills, tools), and elevates to aligned CUO (Product or sub segment). Strong technical underwriting expertise and experience in relevant markets Ability to effectively partner with multiple stakeholders and build relationships Experience with portfolio management", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501627065", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618502455324, "name": "Casualty Senior Claims Resolution Specialist \u2013 Small Commercial", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1739894700, "t_create": 1738695480, "ats_job_id": "68539", "display_job_id": "2025-68539", "type": "ATS", "id_locale": "2025-68539-en", "job_description": "Manages, investigates and resolves claims and assists in providing prompt and quality service to policyholders for moderate severity and/or complex claims. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed authority levels. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Updates files and provides comprehensive reports as required. Responsible for managing the practices and billing activities of outside and in-house counsel. 3+ years casualty experience 2+ years commercial experience Strong written and oral communications skills required. Strong interpersonal, analytical, negotiation and investigative skills required. Customer service experience preferred. Strong competency of legal liability, general insurance policy coverage and State Tort Law. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 3 years of directly related experience. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502455324", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618501553467, "name": "Senior ERM Consultant", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Actuarial", "business_unit": "0620-GRS-Office of the CFO-US", "t_update": 1738868160, "t_create": 1733233980, "ats_job_id": "67546", "display_job_id": "2024-67546", "type": "ATS", "id_locale": "2024-67546-en", "job_description": "Participates in, makes presentations to, and often leads discussions at ERM committees on group-wide ERM related initiatives comprised of cross-functional teams' initiatives may include development and implementation of risk mitigation strategies, improvement of risk management processes and analyses, and implementation of regulatory ERM requirements. Supports operations of the function by performing, organizing, and reviewing complex analyses. Routinely initiates analyses independently. Prepares and provide technical and contextual reviews of materials and reporting packages for key meetings, including ERM committee meetings. Leads or assists in leading group-wide ERM related initiatives to identify, measure, manage and monitor existing and emerging risks, coordinating cross-functional teams as needed. Initiatives may include development and implementation of risk mitigation strategies, and improvement of risk management analyses and reporting processes. Contributes to the development of advanced analytical techniques, processes, concepts, and methodologies to ensure the organization has effective tools to evaluate and mitigate risk. Helps drive the standardization of processes that ensure timely collection of exposure and risk analytics data. Competencies typically acquired through a Bachelor`s degree in a quantitative field Advanced degree (MBA) and/or professional qualification in one or more areas of risk management is preferred, and 8 to 10 years of relevant experience Additionally, excellent quantitative analysis and modeling skills are required, in addition to significant experience in an analytical capacity (e.g, financial analysis, product management, actuarial, underwriting, etc.) Working knowledge of ERM-related regulatory frameworks (Solvency II, NAIC ORSA, ComFrame) is a plus Very strong understanding of the risk characteristics of insurance industry required Excellent understanding of basic financial concepts and metrics, including financial statement analysis required", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501553467", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618502340564, "name": "Senior Claims Resolution Specialist, Small Commercial Complex Casualty", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1738868160, "t_create": 1738015680, "ats_job_id": "68419", "display_job_id": "2025-68419", "type": "ATS", "id_locale": "2025-68419-en", "job_description": "Manages, investigates and evaluates coverage, liability, damages, in order to negotiate and settle the most severe and catastrophic injury and/or liability and coverage complexity claims within prescribed authority. Using advanced negotiation skills, negotiates claims to fairly resolve pending inventory. Plans and conducts detailed investigations to analyze and confirm coverage and to determine liability, compensability and damages of claims. Effectively utilizes tools to evaluate claims. Obtains detailed coverage and liability statements on complex claims. Determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Succinctly and professionally present cases to senior leadership for reserves and evaluation authority as required by preset value ranges. Accountable for security of financial processing of claims, as well as security information contained in claims files. Proficiently and proactively handle the claim file through various phases of litigation. Independently review the applicability of coverage and civil law as well as local statutes. Recognize coverage issues and what policy language and facts should be considered. Attend mandatory and court ordered litigation events. Communicates with various parties associated with the claim. Respond to written and verbal inquiries in a timely and professional manner, ensuring compliance within all company and statutory guidelines. Prepare detailed and comprehensive initial reports and follow up reports with concise and effective action plans designed to move the claim towards resolution. Identifies potential suspicious claims and refers to the Special Investigation Unit and identifies opportunities for third party subrogation. Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management. Participates in or leads special projects and mentors others. May assist with training. Serve as the backup for the manager when needed, reviewing file reports, evaluations, reserve recommendations and authority requests. Assist with learning and development of less tenured adjusters in various legal, injury and venue specific arenas and serve as a mentor and subject matter expert in areas of specialty. Acts as a liaison with various business partners. Expert knowledge of Small Commercial Complex claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the legal and regulatory environment Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills Must be able to confidently and professionally handle conflict during negotiations while obtaining fair and reasonable outcomes Must have superior customer service aptitude and work well with customers, vendors and agents of diverse backgrounds Demonstrated ability to work independently, mentor other employees and serve as a subject matter expert Bachelor`s degree is preferred or equivalent work experience is required 7 to 9 years of directly related experience required Should actively pursue continuing education courses leading to industry certifications and participate in ongoing medical, legal and industry related trainings on an ongoing basis Must maintain all applicable licenses", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502340564", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618502086121, "name": "Senior Technical Claims Specialist II, Specialized Claims", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1738868160, "t_create": 1736446800, "ats_job_id": "68128", "display_job_id": "2025-68128", "type": "ATS", "id_locale": "2025-68128-en", "job_description": "Experience handling Environmental, Toxic Tort and Emerging Risk claims is preferred, with a strong background in coverage. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. Experience handling Environmental, Toxic Tort and Emerging Risk claims is preferred, with a strong background in coverage. As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502086121", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618501234473, "name": "Surety Senior Underwriter", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Charlotte, North Carolina, United States", "St Petersburg, Florida, United States"], "hot": 0, "department": "Underwriting", "business_unit": "0060-GRS-Global Surety-US", "t_update": 1738868220, "t_create": 1730743680, "ats_job_id": "67103", "display_job_id": "2024-67103", "type": "ATS", "id_locale": "2024-67103-en", "job_description": "Underwrite and negotiate accounts to maximize profitability whilst minimizing risk, which may include the most complex accounts based on level of role. Makes thorough evaluations and assessments of a customer's financial, technical, organizational, and management capacities, including experience, desired objectives as well as a subjective judgment of character. Manage the profitability and retention of an assigned book of business while continue to develop the portfolio through strong relationships and active engagement with new and existing agents and brokers. May assist in developing the marketing plan. Performs analytical evaluations of financial statements on both a static and trend basis. Determines the present and historical financial position of accounts and monitors financial position of risk through analysis of quarterly statements and work in progress data as appropriate. Responsible for investigation, analyzing, and managing all necessary underwriting/accounting/workflow issues, within framework of Surety policies and procedures. May assess and identify changes in all aspects of the business including, but not limited to, work program to financial strength criteria, nature of work performed (inherent risk), accuracy and timeliness of data flow, and exposure analyses. Coordinate and surface issues to Home Office Underwriters and Field Management. Assists in the evaluation of business continuity arrangements and funding mechanisms (such as adequacy of life insurance) to preclude financial drain of customer in the event of the demise of (an) owner or other insurable loss. May mentor more junior staff based on level. Performs special projects and other duties as assigned. Bachelor's degree in Finance, Accounting or equivalent and a minimum of 5 years experience expected, preferably 7 or more years surety underwriting experience and/or equivalent surety related business experience . Strong preference with the Contract Transactional Surety product line. Solid understanding of financial and accounting principles and the ability to demonstrate sound business judgment in the evaluation of the financial condition and credit history. Proven analytical ability to evaluate and judge surety underwriting risks within scope of responsibility. AFSB certification preferred. Demonstrates strong ability to communicate complex analyses and information in understandable written and/or oral directives for underwriting or training purposes. Demonstrates strong communication and interpersonal skills. Excellent organizational skills as well as attention to detail. Salary and level based on experience and location.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501234473", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618501285136, "name": "Senior Technical Claims Specialist, Commercial Excess Coverage", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States"], "hot": 0, "department": "Claims", "business_unit": "3026-GRS-North America-US", "t_update": 1738868160, "t_create": 1731156720, "ats_job_id": "67191", "display_job_id": "2024-67191", "type": "ATS", "id_locale": "2024-67191-en", "job_description": "As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims. Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations. Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit. Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files. Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.). Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required. Leads and participates in special projects and performs other duties as assigned. Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment. Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability. Expert ability to identify and solve problems, achieve results and execute thoroughly. Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience. Ability to adapt to work in multiple claim systems. Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required. Excess claims experience with premises liability, employers liability, environmental, auto, products liability, mass torts and other Commercial Casualty Claims experience.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618501285136", "isPrivate": false, "latlongs": "37.09024,-95.712891"}, {"id": 618502573514, "name": "Complex Claims Senior Resolution Specialist - Casualty Northwest", "location": "Remote, Remote, United States", "locations": ["Remote, Remote, United States", "Liberty Lake, Washington, United States", "Chandler, Arizona, United States", "Plano, Texas, United States"], "hot": 0, "department": "Claims", "business_unit": "3003-USRM-Claims & Service-US", "t_update": 1739808240, "t_create": 1739576100, "ats_job_id": "68756", "display_job_id": "2025-68756", "type": "ATS", "id_locale": "2025-68756-en", "job_description": "Works autonomously within prescribed authority limits. Manages, investigates, and resolves claims. Investigates and evaluates coverage, liability, damages, and settles claims within prescribed procedures and authority. Recommends ultimate resolution on assigned cases in excess of their authority to local claims management and Home Office. Identifies potential suspicious claims and refers to SIU and identifies opportunities for third party subrogation. Prepares for and attends trials, hearings and conferences and reports to Home Office and local management on status. Confers with trial counsel and prepares trial reports. Communicates with policyholders, witnesses, and claimants in order to gather information regarding claims, refers tasks to auxiliary resources as necessary, and advise as to proper course of action. Responds to various written and telephone inquiries including status reports. Ensures adequacy of reserves. Recommends reserve increases on cases in excess of authority. Accountable for security of financial processing of claims, as well as security information contained in claims files. Responsible for managing the practices and billing activities of outside and in-house counsel. May assist in the absence of the Claims Team Manager, representing the company on matters involving state or federal regulatory agencies. May be involved in special projects and/or mentoring at the direction of local management. 3 to 5 years of litigation experience Expert knowledge of handling claims with severe to catastrophic injuries and fatalities Must have an expert knowledge of coverage, liability, and complex claims handling procedures. Must be able to effectively handle claims at the highest technical and complexity level. Must be knowledgeable of state and federal laws in the adjuster's jurisdiction. A full working knowledge of claims operations and procedures is required. Excellent written and oral communications skills required as well as strong interpersonal, analytical, investigative and negotiation skills. The capabilities, skills and knowledge required is normally acquired through a Bachelor's degree or equivalent experience and at least 7 years of directly related experience. Ability to obtain proper licensing as required.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "remote_local", "canonicalPositionUrl": "https://searchjobs.libertymutualgroup.com/careers/job/618502573514", "isPrivate": false, "latlongs": "37.09024,-95.712891"}], "debug": {}, "count": 218, "countFilterByMatchScore": null, "location_user": "any", "location_used": "", "locationInsights": null, "showWizard": 1, "disableLocationSearchDropdown": false, "pcsAutocompleteLocationEnabled": 0, "recommended_star_threshold": 4.5, "mocTitle": null, "fuzzyResultsReturned": true, "query": {"query": "remote jobs human resources senior level", "location": "", "department": [], "skill": [], "seniority": [], "pid": "", "skills": [], "departments": [], "job type": []}, "userTitles": [], "isThinProfile": false, "veteranProgramDetails": [], "enableTargetedResume": 0, "jobCardConfig": null, "facetDisplaySort": {"skills": "count_desc", "departments": 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